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Joe is a senior writer for CNET covering home technology and broadband. Prior to joining CNET, Joe led MYMOVE's moving coverage and reported on broadband policy, the digital divide, and privacy issues for the broadband marketplace Allconnect. Joe specializes in broadband policy, the digital divide and home internet, including providers, internet speeds and connection types. His credentials include a BA in English from Ohio State, six years covering the broadband industry. Featured as a guest columnist on Broadband Breakfast, and his work has been referenced by the Los Angeles Times, Forbes, National Geographic, Yahoo! Finance and more.
What I've written
The main difference between download speeds and upload speeds is the direction in which the data is traveling and how fast its getting there. There is, however, a bigger difference between what a good upload and download speed is.
How much is high-speed internet for the average customer? Here’s what you can expect to pay, how you can avoid overpaying and how you can cut monthly internet costs.
Whether you're gaming, streaming, schooling or working from home, learn everything you need to know to find the best internet speed for your needs.
We analyzed months of broadband data to determine the internet speeds Americans are actually getting compared to what's advertised.
Don’t get caught by surprise. Check out our provider guide to understand the true cost of your internet bill.
The average cable and internet bill has only increased 5% since 2021 — far less than other household expenses.
Satellite, wireless and public Wi-Fi can connect remote workers to the internet while they travel the world.
Buying your own modem could save you hundreds of dollars every year. Learn more about which models are compatible with Mediacom.
Some ISPs offer low-cost internet programs that can get eligible customers free internet. There are also other government and non-profit programs to aid in your monthly internet cost as well.
Working from home presents an array of fresh distractions and challenges. The science says these are the most effective ways to deal with them.
The current 2020 law targets sites, and businesses that stream pirated content, not the couch surfers among us.
Switching internet service might seem like a hassle, but you can usually lower your monthly bill significantly in the process.
We compiled all the data that shows us where internet connectivity is at today — and where it's going.
Recycling or donating your old electronic devices is becoming easier. Here are your options (and how to do so securely).
Nonprofits across the US are working to provide affordable internet connections and devices to marginalized communities around the country.
Internet speeds seem to get faster every year, but every connection type has its maximum bandwidth.
While actual speeds have nearly doubled over the past five years, Americans are getting just 139/41 Mbps on average.
Allconnect regional broadband report: Midwest edition
Allconnect regional broadband report: South edition
In U.S. cities, internet speeds are increasing while prices stay flat.
We analyzed each state on factors like price, performance, availability and choice to find the areas with the best and worst internet connectivity.
Report: Most Americans can now get at least 100 Mbps internet speeds at home.
People with autism spectrum disorder are at higher risk for cyberbullying and internet addiction, but there are also many benefits to internet use.
Key findings 85% of Americans use the internet every day. The average American spends six hours and 58 minutes online per day. Social media accounts for about two hours and 27 minutes of screen time daily. The average American spends two hours and 37 minutes streaming video every day. 7% of Americans still don’t use […]
Our survey reveals a few gaps in internet knowledge among several key groups, but it did find that most Americans are happy with their internet speed.
Learn how to get low-income assistance with wireless plans through the Lifeline program.
Broadband access is a major problem for rural communities, and impacts everything from unemployment to students’ test scores.
As the first generation that’s always had internet, Gen Z spends more time online than other generations, but is less likely to have broadband.
Verizon will expand its fixed wireless coverage with the help of Amazon low Earth orbit satellite venture, Project Kuiper.
Through a day of panels, broadband experts and people affected by the digital divide discussed the state of internet connectivity in the U.S.
The largest federal investment in broadband infrastructure just passed with bipartisan support. Here’s how it will impact your internet.
As community anchors, libraries are often the most reliable internet source for many people.
We rounded up the best holiday tech deals available right now on Amazon.
We polled leaders across the broadband industry on internet prices, speeds and the state of the digital divide in 2030.
Elon Musk's satellite internet company delays shipments due to silicon shortages.
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