The hidden internet fees you really pay with each provider (updated September 2019)

Nicole George
NG
Nicole George
Oct 15, 2019

When you sign up for a new internet plan, you need to be careful — hidden fees can add hundreds of dollars to your bill. From modem and router rental charges to early internet cancellation fees, we’ve outlined exactly what these fees are for each provider.

Quick links to each provider:

ProviderEquipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
AT&TNone$10 per 50 GBUp to $10 per billProratedUp to $149
CenturyLink$15/mo.NoneUp to $15/mo. + % of billNoneUp to $125
Cox$10.99/mo.$10 per 50 GBUp to $25ProratedUp to $75
Frontier$10/mo.NoneUp to $10Up to $400Up to $75
HughesNet$14.99/mo.None1.5% interestUp to $400Up to $99
Mediacom$11.50/mo.$10 per 50 GBUp to $10Up to $240Up to $99.99
Optimum$10/mo.None$10 per billProratedUp to $149.99
Spectrum$5/mo.NoneUp to $8.95NoneUp to $199.99
Suddenlink$10/mo. NoneUp to $10Up to $200Up to $149
Verizon$12/mo.NoneUp to $9Up to $350Up to $99.99
Windstream$11.99/mo.None% of balanceNoneUp to $35
Xfinity$13/mo.NoneUp to $10ProratedUp to $59.99

AT&T internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
None$10 per 50 GBUp to $10 per billProratedUp to $149

AT&T modem and router rental fee

A Wi-Fi Gateway (modem-router combo) is included in your new internet plan so you don’t have to rent or buy a router, according to the offer details for AT&T internet plans.

Data limit and usage fees

AT&T has a 1 TB data limit per month on most plans. Certain plans, such as the AT&T Internet 1000, and bundles come with unlimited data.

You also have the option to pay an additional $30/mo. for unlimited data or $10 per additional 50 GB.

Late payment and reactivation fees

Expect to pay an AT&T late payment fee of up to $10 per bill not paid in full by the payment due date, according to AT&T Terms of Service.

If a payment is returned to you, such as a bounced check, there’s a charge of up to $30. If your service is suspended, by either you or AT&T, you’ll be charged a Service Restoral Fee, or a reactivation fee, of no more than $50.

AT&T cancellation fees

AT&T early termination fees are prorated and specific to your plan. In most AT&T internet plan details, you’ll see a prorated early termination fee of $180.

Setup and installation fees

New service that requires professional setup and installation comes up to $99 in installation fees. You can also choose self-installation, which comes with a $35 activation fee.

CenturyLink internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$15/mo.NoneUp to $15/mo. + % of billNoneUp to $125

CenturyLink modem and router rental fee

You can lease a CenturyLink modem for up to $15/mo. or purchase one from them for a one-time payment of up to $150. Additionally, you have the option to purchase your own CenturyLink compatible modem and router.

Data limit and usage fees

All CenturyLink internet plans come with a 1 TB monthly data limit; however, the company does not currently charge a fee for going over your limit. Instead, habitual excessive data usage may result in restrictions or suspensions.

Late payment fees

Late payments may result in a combination of a flat fee of up to $15/mo. plus a percentage (typically up to 5%) of the unpaid bill.

CenturyLink cancellation fees

Since CenturyLink offers month-to-month “no contract” plans with no term commitment, there’s no CenturyLink cancellation fee. But if you have CenturyLink high-speed internet service with a bundle, you could be charged early termination fees related to other services that have a contract term, such as TV services.

Setup and installation fees

An installation fee of up to $125 may be charged for having a professional technician set up equipment. Otherwise, you can opt for self-installation which comes with a fee of up to $50 for shipping and handling of equipment.

Cox internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$10.99/mo.$10 per 50 GBUp to $25ProratedUp to $75

Cox modem and router rental fee

If you’re interested in renting Cox’s Panoramic Wi-Fi Modem, the charge is $10.99/mo. You can also choose to purchase your own modem instead of renting — just make sure it is Cox compatible.

Data limit and usage fees

All Cox internet plans come with 1 TB of data. Going over that limit will result in a $10 fee for every 50 GB. You also have the option to upgrade to unlimited data for an additional monthly fee or add an extra 500 GB as needed.

Late payment fees

Late payment of your Cox bill will result in a fee of up to $25. Additionally, returned payments may result in a fee of up to $25.

Cox cancellation fees

You Cox cancellation fee will be prorated based on the terms of your agreement.

Setup and installation fees

Internet installation fees with Cox cost up to $75 for professional installation or $20 for self-installation.

Frontier internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$10/mo.NoneUp to $10Up to $400Up to $75

Frontier modem and router rental fee

Frontier internet customers will receive a modem and/or router based on their plan. For some plans, though, Frontier may charge a $10/mo. router fee, according to their offer details.

Data limit and usage fees

Frontier doesn’t have data caps or limits so you won’t face usage fees.

Late payment fees

Frontier charges a late payment fee up to $10 if a payment isn’t received by the billing due date. Frontier’s late payment fee shows up under “other service charges” on your bill.

Frontier cancellation fees

Some Frontier internet plans are no-contract plans, which means you have no Frontier cancellation fees. However, some Frontier internet plans require a two-year agreement. If you cancel service early on a Frontier plan with an agreement, you may be subject to an early termination fee of up to $400.

Setup and installation fees

Installation fees total $75 for Frontier internet; however, you can get the fee waived with a two-year agreement.

HughesNet internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$14.99/mo.None1.5% interestUp to $400Up to $99

HughesNet modem and router rental fee

HughesNet offers customers the option to purchase or lease equipment, which includes a satellite dish in addition to the typical modem and router. Leasing equipment will cost $14.99/mo. while purchasing costs a one-time payment of $449.98. They sometimes run promotions offering discounts on equipment leases and purchases.

Data limit and usage fees

There are no data limits or fees with HughesNet internet. Instead, if you go over your chosen plan, you’ll experience reduced internet speeds until the next billing cycle.

Late payment fees

Failure to make a payment on time may result in being charged 1.5% interest on the delinquent balance, prorated on a daily basis.

HughesNet cancellation fees

Canceling your HughesNet service before the end of your two-year agreement may result in a service termination fee of up to $400. After the first 90 days of service, your HughesNet cancellation fee is reduced by $15/mo. for each month of active service.

Setup and installation fees

Standard installation costs up to $99 for customers leasing equipment and is included for free for customers purchasing equipment. New lease customers may be able to take advantage of free installation promotions.

Mediacom internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$11.50/mo.$10 per 50 GBUp to $10Up to $240Up to $99.99

Mediacom modem and router rental fee

Mediacom offers you the option to rent a modem or purchase your own Mediacom-compatible modem. If you choose to rent equipment, you’ll be charged $11.50/mo.

Data limit and usage fees

Each Mediacom internet plan comes with a set data limit. Going over your data limit will result in a charge of $10 per each additional 50 GB used.

Late payment fees

If you miss your billing due date, you’ll be charged a late payment fee of up to $10. Mediacom does offer a 10-day grace period that allows you to pay your bill without services being shut off.

Mediacom cancellation fees

Terminating your internet agreement early may result in Mediacom cancellation fees. Internet customers with a two- or three-year agreement may be charged up to $240 in cancellation fees, while customers with a one-year agreement may be charged up to $120 in fees. Your Mediacom cancellation fee is reduced by a prorated amount for each day that you have services.

Setup and installation fees

To get your Mediacom internet set up, you’ll be charged a one-time installation fee of $99.99. New customers may be able to take advantage of promotions that waive the setup fees.

Optimum internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$10/mo.None$10 per billProratedUp to $149.99

Optimum modem and router rental fee

Optimum internet plans require a modem from the company, which results in a $10/mo. equipment rental fee. You’ll be able to get a free Smart Router with any leased modem.

Data limit and usage fees

Optimum internet plans come with unlimited data so you don’t have to worry about data overage fees. Keep in mind, though, that while there are no hard data limits, Optimum’s parent company, Altice, says they may impose limits on customers who violate their excessive use policy.

Late payment fees

Optimum internet customers who don’t pay their bill within two days of the due date will be charged a late payment fee of $10 for each past due bill.

Optimum cancellation fees

Most internet plans require a one-year agreement to receive promotional pricing. Terminating your plan before the agreement ends may result in a prorated early Optimum cancellation fee in addition to payment for all outstanding changes.

Setup and installation fees

Optimum offers two installation options — standard installation for $99 or premium installation for $149. Standard installation includes setting up a coaxial cable, setup of one wireless device and a maximum of two outlets setup. Premium installation includes local hard-wiring at your request for a Smart TV, gaming system, computer and more, setup of all wireless devices, and three outlets setup.

Optimum Network Enhancement fee

In addition to the fees above, Optimum also charges a $3.50/mo. Network Enhancement fee, which the company says helps “enable us to continue to invest in our network and infrastructure to deliver the best technology and services possible.”

Spectrum internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$5/mo.NoneUp to $8.95NoneUp to $199.99

Spectrum modem and router rental fee

Spectrum internet plans include either a modem or Gateway modem/router combo with service. Plans that only include a modem will need to either rent a router for $5/mo. or you’ll have to purchase your own router.

Data limit and usage fees

Spectrum internet plans don’t have data limits or data overage fees.

Late payment fees

Not paying your Spectrum internet bill on time may result in a late payment fee of up to $8.95.

Spectrum cancellation fees

While the company has no-term agreements that don’t include Spectrum cancellation fees, you’ll still be responsible for paying the entire month’s bill, even if you cancel on day one of your billing cycle. Previously, Spectrum would send off a prorated final bill, but the company announced they would stop prorated bills effective June 23, 2019.

Setup and installation fees

Most Spectrum internet plans come with a one-time $49.99 standard installation fee; however, the Gig installation fee is $199.99. Non-gig plans can opt to self install for $9.99.

Suddenlink internet fees and costs

Equipment rental feeData overage fee Late payment fee Cancellation fee Setup & installation fee
$10/mo. NoneUp to $10Up to $200Up to $149

Suddenlink modem and router rental fee

Suddenlink charges a $10/mo. fee for their WiFi@Home equipment, which provides whole-home wireless coverage.

Data limit and usage fees

Suddenlink internet plans don’t have any data limits or overage fees.

Late payment fees

Suddenlink internet customers who miss their payment due date will be subject to a late payment fee of up to $10.

Suddenlink cancellation fees

Canceling your Suddenlink internet service before your contract expires may result in an early termination fee of up to $200.

Setup and installation fees

Installation of Suddenlink services ranges from $99 for standard installation to up to $149 for premium installation.

Suddenlink Network Enhancement fee

Like Optimum (who shares the same parent company as Suddenlink), Suddenlink also charges a Network Enhancement fee of $3.50/mo. for network maintenance and improvements.

Verizon Fios internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$12/mo.NoneUp to $9Up to $350Up to $99.99

Verizon modem and router rental fee

With Verizon Fios internet plans, you can either rent a Quantum Gateway modem/router for $12/mo. or purchase it for a one-time price of $199.99. You also have the option to buy your own modem and router. Some Gigabit plans waive the router fee.

Data limit and usage fees

Verizon Fios internet plans have no data caps or data overage fees.

Late payment fees

Verizon states in their internet user terms of service that they may charge a late fee on unpaid balances if they don’t receive the full payment by the due date. The late fee could be a charge of 1.5% of the unpaid balance per month or $9/mo.

Verizon Fios cancellation fees

Canceling a Verizon Fios internet plan while under contract may result in an early termination fee of up to $350. Verizon Fios cancellation fees are prorated and decrease by $15/mo. as you complete your contract.

Setup and installation fees

Most Verizon Fios internet plans require an installation fee of $39 or $99.99. You may be able to get waived installation costs depending on deals and promotions.

Windstream internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$11.99/mo.None% of balanceNoneUp to $35

Windstream modem and router rental fee

Windstream requires internet customers to rent a Gateway modem-router combo for up to $11.99/mo. depending on the internet plan.

Data limit and cap fees

Windstream internet plans don’t have data caps or restrictions so you won’t have to worry about data overage fees.

Late payment fees

Making a late payment on your Windstream internet bill will result in a late payment fee that is a percentage of your balance due. For instance, customers in New York will be charged a 1.5% late payment fee on the balance.

Windstream cancellation fees

According to the company’s support page, there is no Windstream cancellation or early termination fee if you decide to cancel services.

Setup and installation fees

Getting your Windstream internet set up and installed will require a one-time $35 professional installation fee.

Xfinity internet fees and costs

Equipment rental feeData overage feeLate payment feeCancellation feeSetup and installation fee
$13/mo.NoneUp to $10ProratedUp to $59.99

Xfinity modem and router rental fee

Renting Xfinity’s xFi Gateway modem/router combo costs $13/mo. You also have the option to use your own compatible modem and router.

Data limit and cap fees

All Xfinity internet plans come with 1 TB of data. Going over that limit will result in a $10 charge for every additional 50 GB. You also have the option to upgrade to unlimited data for an additional $50/mo.

Late payment fees

Late payment for most Xfinity internet plans may result in a fee of up to $10. However, the customer service agreement for Maryland residents outlines a late fee of up to 10% per month for the amount not paid in full.

Xfinity cancellation fees

Xfinity is very vague about cancellation or early termination fees. In general, though, you can expect to have a set Xfinity cancellation fee outlined in your terms of service and that early termination fee will be reduced by a certain amount after each month of service.

Setup and installation fees

Internet installation costs either a one-time fee of up to $59.99 (depending on your plan) for professional installation or a one-time charge of $15 for self-installation. Depending on current promotions, you may get a discount on Xfinity installation fees.

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