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MetroNet internet plans and prices 2021

By Laurie Garrison Last updated: September 29, 2021

People living in select areas of the Midwest may want to look beyond the national internet service providers and consider the services offered by MetroNet. A regional provider, MetroNet provides internet, TV and phone services over its fiber network.

  • Fiber plans start at

    $49.95/mo.

    *Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 09/24/21.

About MetroNet internet

MetroNet internet is a 100% fiber service available in eight states — Florida, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota and Ohio. In addition to MetroNet fiber internet services, the company also supplies fiber MetroNet TV and phone services, as well as MetroNet Whole Home Wi-Fi services.

Knowing your current internet speed will help you shop for new services. Take our internet speed test to find your current rate.

What we like

  • Symmetrical speeds

  • No long-term contracts

  • No bundling with TV or phone service required

Things to consider

  • Limited availability

  • Technology fee added to all plans

  • Rate may increase after introductory period

MetroNet plans and pricing

In addition to the standard MetroNet packages offered to all customers, the company also subsidizes broadband costs for households that qualify through the FCC’s Emergency Broadband Benefit Program (EBBP).

MetroNet Whole Home Wi-Fi provides wireless coverage to your entire home for just $9.95/mo. You no longer need to worry about dead spots or being too far away from the MetroNet router.

Allconnect’s favorite MetroNet internet plan 

The best MetroNet pricing is for the Symmetrical Gigabit Internet plan. For $89.95/mo., you can get the fastest internet speeds that are also reliable.

MetroNet contracts, equipment, fees, availability

Information on contracts, equipment fees and availability are usually top-of-mind in your search for an internet provider. We have all your answers here.

MetroNet contracts

The company does not require a contract for any of the MetroNet packages. However, you may be subject to a price increase when the introductory period ends after the first 12 months.

Learn more about internet options that don’t require a contract in our no-contract and prepaid internet guides.

MetroNet equipment

A MetroNet router is included with all of the internet plans. MetroNet modems are not needed.

To understand the equipment needed for high-speed internet, read our article on the difference between a modem and router and on the five best modem/router combos in 2021.

MetroNet fees

MetroNet internet prices have a variety of taxes and fees added to the monthly bill, including a local broadcast fee, network transmission fee and a $25 installation fee, along with other surcharges and taxes.

Additionally, a $9.95/mo. technology fee is added to every MetroNet package. This fee covers all service calls, routers, broken set-top boxes or other equipment owned by MetroNet.

Find out more about hidden fees in our article on the actual cost of high-speed internet.

MetroNet support and customer service

You have several options for reaching MetroNet internet customer service. This includes by phone at (877) 407-3224 for standard customer service or at (844) 692-6184 for technical support or installation issues. You can also send an email to customer_service@metronetinc.com or use the live chat feature or send a message from the company’s website.

MetroNet availability 

MetroNet internet is mostly available in the Midwest, across eight states: Florida, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota and Ohio. Among MetroNet’s top cities are Aurora, IL; Davenport, IA; Huntington, IN; Lansing, MI; Lexington, KY; and Rochester, MN.

MetroNet cable and bundling options

In addition to MetroNet internet services, you can bundle TV and phone services in your MetroNet package.

MetroNet has a 100% Fiber Phone 1000 plan for $9.95/mo. that offers a variety of features, including:

  • Anonymous call rejection
  • Call forward busy, no answer, remote access or variable
  • Call hold
  • Caller ID, delivery blocking and deluxe
  • Call return (*69)
  • Call transfer
  • Call waiting and waiting with caller ID
  • Repeat dialing
  • Selective call rejection
  • Speed calling 30
  • Three-way calling
  • Voicemail
  • 1,000 free domestic long distance minutes

MetroNet TV is available through three packages, from $33.81/mo. to $112.94/mo.

While MetroNet cable is not a true cable package, the company provides the majority of channels you’d find from a traditional cable provider. MetroNet TV also includes an a la carte option, giving customers the opportunity to add premium channels like Cinemax, HBO, SHOWTIME and STARZ, along with a sports package.

Beyond MetroNet cable offerings, customers can choose to cut the cord and select other streaming options. Among these are Netflix, Hulu, Hulu + Live TV, YouTube TV, Sling TV and more.

Compare MetroNet against other internet service providers

In a MetroNet review as compared to other providers, MetroNet stacks up favorably. Aside from Xfinity, MetroNet has a lower starting price for faster speeds. When comparing MetroNet to Spectrum, MetroNet comes out on top, with a monthly price $10/mo. less than Spectrum for speeds four times faster.

The bottom line

It’s never been more important to have a high-quality internet plan. From streaming entertainment options to working and learning from home demands, access to reliable, high-speed internet is imperative. And for customers in the Midwest, MetroNet is an attractive option.

As you’re searching for the best internet service provider, Allconnect can help you find providers in your area so you can make the best choice.

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MetroNet FAQs

Why is fiber better than cable?

With a fiber connection, more data can flow through the line at faster speeds than with any other type of connection.

With a symmetrical plan, the upload speeds and download speeds are the same.

Yes, you can purchase MetroNet’s internet service independently, or you can choose to bundle with either MetroNet TV or phone services or both.

No, you are not locked into a contract with MetroNet services. However, your monthly rate may increase after the 12-month introductory rate.

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Laurie Garrison

Written by:

Laurie Garrison

Allconnect contributor

Laurie Garrison is a Florida-based freelance writer whose specialties include sports business and sports tech. She also writes on broadband subjects, as well as business and marketing awards entries where she ha… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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