Metronet internet plans and prices 2024

By Camryn Smith Last updated: December 10, 2024

People living in select areas of the Midwest may want to look beyond the national internet service providers and consider the services offered by Metronet. A regional provider, Metronet provides internet, TV and phone services over its fiber network.

  • Fiber plans start at

    $34.95/mo.*

    *Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 12/10/24.

Metronet provider overview

Metronet is a fiber internet provider with plans starting under $35/mo., ranging from 100 to 2,000 Mbps. Metronet internet is primarily available in Minnesota, Illinois, Indiana, Wisconsin, Kentucky and Ohio. In addition to fiber internet services, the company also supplies fiber Metronet TV and phone services, as well as Metronet WholeHome Wi-Fi services.

Knowing your current internet speed will help you shop for new services. Take our internet speed test to find your current rate.

What we like

  • Symmetrical speeds

  • No long-term contracts

  • No bundling with TV or phone service required

Things to consider

  • Limited availability

  • Technology fee added to all plans

  • Rate may increase after introductory period

Metronet internet plan comparison

In addition to the standard Metronet packages offered to all customers, the company also subsidizes broadband costs for households that qualify through the FCC’s Emergency Broadband Benefit Program (EBBP).

Metronet WholeHome Wi-Fi provides wireless coverage to your entire home for just $9.95/mo. You no longer need to worry about dead spots or being too far away from the Metronet router.

**Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 12/10/24.

Allconnect’s favorite Metronet internet plan 

The best Metronet pricing is for the Symmetrical Gigabit Internet plan. For $49.95/mo., you can get the fastest internet speeds that are also reliable.

Metronet internet deals 

Metronet has promotional offers to entice customers to sign up for its fiber internet service. We’ve listed a few below, but remember that these offers are temporary. For the most up-to-date internet deals from top providers, explore our best internet deals of the month page. 

  • Sign up for Metronet online and get one month free plus free installation 
  • Get a $100 gift card with 1 or 2 Gig internet

Metronet Wi-Fi equipment and fees

Information on contracts, equipment fees and availability are usually top of mind in your search for an internet provider. We have all your answers here.

  • Metronet contracts – Metronet has no contracts, but you may be subject to a price increase when the introductory period ends after the first 12 months
  • Metronet equipment – All internet plans include a Metronet router
  • Metronet fees – Metronet internet prices include a local broadcast fee, network transmission fee and a $25 installation fee, along with other surcharges and taxes. Additionally, a $9.95/mo. technology fee is added to every Metronet package

Metronet support and customer service

You have several options for reaching Metronet internet customer service. This includes by phone at (877) 407-3224 for standard customer service or at (844) 692-6184 for technical support or installation issues. You can also send an email to customer_service@metronet.com, use the live chat feature or send a message from the company’s website.

Metronet availability

Metronet internet is mostly available in the Midwest, across 15 states: Colorado, Connecticut, Florida, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Mississippi, North Carolina, Ohio, Texas, Virginia and Wisconsin. Among Metronet’s top cities are Aurora, IL; Bloomington, IN; Davenport, IA; Dayton, OH; Carmel, IN; Huntington, IN; Lansing, MI; Lexington, KY; Rochester, MN; and Tallahassee, FL.

Metronet TV and bundling options

In addition to Metronet internet services, you can bundle TV and phone services in your Metronet package.

Metronet has a 100% Fiber Phone 1000 plan for $20.00/mo.* when added to a fiber internet package. Metronet TV is available through three packages, from $20.00/mo. to $90.00/mo.**

Beyond Metronet TV offerings, customers can cut the cord and select other streaming options. These include Netflix, Hulu, Hulu + Live TV, YouTube TV, Sling TV and more.

*Offer valid for new residential subscribers only and may not be combined with other offers. Phone service availability and pricing may vary by location. Additional installation fees may also apply. As of 12/10/24.
**Call or order online to check available pricing and channels available at your specific address. Pricing varies by address. Not all services available at every location. Offers do not include taxes and fees. Additional installation fees may also apply. Regular rates apply upon service suspension, cancellation, or downgrades.

Metronet vs. other internet providers

In a Metronet review as compared to other providers, Metronet stacks up favorably. Aside from Xfinity, Metronet has a lower starting price for faster speeds. When comparing Metronet to Spectrum, Metronet comes out on top, with a monthly price $10/mo. less than Spectrum for speeds four times faster.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 12/10/24.
**Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Taxes and fees extra in select states. SPECTRUM INTERNET: Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Gig capable modem required for Gig speed. For a list of Gig capable modems, visit Spectrum.net/modem. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2024 Charter Communications, all rights reserved.

Metronet customer satisfaction

Metronet has high customer satisfaction ratings in each of our 2024 broadband customer satisfaction survey categories, including price, speed, reliability and customer service. Customers enjoy Metronet’s fast fiber speeds and affordable starting prices. Read more about Metronet’s customer reviews below.

Metronet Customer Reviews:

111 customer reviews
Read reviews

Metronet is a solid internet option

It’s never been more important to have a high-quality internet plan. From streaming entertainment options to working and learning from home demands, access to reliable, high-speed internet is imperative. And for customers in the Midwest, Metronet is an attractive option.

As you’re searching for the best internet service provider, we can help you find providers in your area so you can make the best choice.

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Metronet FAQs

Why is fiber better than cable?

With a fiber connection, more data can flow through the line at faster speeds than with any other type of connection.

With a symmetrical plan, the upload speeds and download speeds are the same.

Yes, you can purchase Metronet’s internet service independently, or you can choose to bundle with Metronet TV, phone services or both.

No, you are not locked into a contract with Metronet services. However, your monthly rate may increase after the 12-month introductory rate.

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Camryn Smith

Written by:

Camryn Smith

Camryn Smith started writing for Allconnect in July 2022 and has developed broadband expertise across the landscape, including home internet providers, plans, pricing and equipment, as well as internet technolog… Read more

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