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How seniors can get a discount on their internet service

Sarah Harris
Sarah Harris

Apr 3, 2019 — 3 min read

Are you a retiree on the lookout for some low-cost internet options? We've got you covered with some of the best ways to score deals and offers.

While the internet is a helpful tool for many consumers, it can be especially beneficial to elderly audiences.

For example, seniors without driving capabilities can shop for groceries and schedule their delivery, or connect with extended family via video chat when they’re unable to travel.

A large portion of elderly consumers already use the internet ― in fact, two-thirds of adults in the United States ages 65+ used the internet in 2018.

Whether you’re a senior citizen looking for a new internet provider or a relative trying to connect an older user, you’re likely looking for a reliable network at an affordable price. While discounts on internet for seniors aren’t as common as grocery or retail discounts, there are still plenty of ways for elderly internet users to save money on their connection. By using these tips, you can score low-cost internet for seniors without the hassle.

Internet for seniors

Currently, most internet providers do not offer internet deals specifically for seniors. Luckily, most providers offer small, reasonably-priced plans for customers who only need to connect a few users and devices. We can help you find the right plan for your budget. However, if you still want to lower your payments, we have a few more tips to help you score the best deals on your connection.

Internet for low-income households

If you’re worried about how to get cheap internet for low-income seniors, don’t panic ― there are several programs which cater to elderly consumers receiving government assistance. Programs like AT&T Access, Spectrum Internet™ Assist and Xfinity Internet Essentials all provide internet connections to low-income households, including seniors living on a fixed income. Learn more about low-income internet service and view a full list of provider options in our low-income internet guide.

Veteran discounts

Many internet providers also provide special internet offers for veterans. If you or your spouse served in the military, you may be eligible for discounts on your connection. Here are a few internet deals offered to veterans (and Active Duty Military) by popular providers:

As you’re shopping for an internet plan, check with your provider to learn more about plan availability and veteran discounts.


Internet plans might seem like fixed-price products, but a little negotiation could score you some great savings. If you see lower competitor prices, discounts on mail flyers or hear that a neighbor is paying less than the advertised cost, mention it to your sales agent. Remember to be polite but firm, and ask questions if you don’t understand a fee or added cost. After all, the customer is always right!

Sign a contract

Internet providers who boast “no contracts” may seem to be offering a great perk, but think twice before you buy. Without a contract, your provider can raise the price of your connection at the drop of a hat. Internet contracts ensure that your monthly bill won’t change for a set time period, and may even offer a better value than non-contract plans.

Speak up

If your car still made a strange noise after going into the shop, you’d let your mechanic know and he/she would fix it free of charge. If the meal you were served wasn’t what you ordered, you’d let the restaurant staff know and they’d bring you the correct meal ― and maybe even throw in free dessert!

If you’re not satisfied with your internet service, don’t be afraid to call your provider and tell them. Whether your installation technician left a mess behind or your router won’t reboot, you should expect a high standard of service and support. Because providers want their customers to remain satisfied, you may get a discount, coupon or deal just by communicating your problems to them.

Internet plans shouldn’t crush your budget. To learn more about low-cost internet, internet basics for seniors or other internet topics, check out our Resource Center.