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Optimum services

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Optimum keeps America connected

Optimum is one of many service providers that has signed the Keep Americans Connected pledge during the COVID-19 pandemic. Optimum will provide free Altice Advantage broadband service to student households through the 2019-2020 school year.

Optimum, also known as Altice, will partner with school districts to offer free student Wi-Fi using the Optimum WiFI HotSpot Network. For other Optimum subscribers, Emergency Optimum WiFi is available for public outdoor use. 

Shop Optimum internet plans near you

Optimum by Altice offers customers high-speed cable internet plans starting at 300 Mbps. Optimum internet speeds are as fast as 1 Gbps in select areas.

About Optimum internet

  • Speeds up to 1 Gig Mbps where available
  • Manage your Smart Wi-Fi router from anywhere
  • Free internet protection from McAfeeⓇ

Cheapest Optimum internet plan

Optimum’s most affordable plan is the Optimum 300, starting at $45.00/mo.* with speeds up to 300 Mbps.

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Bundle and save with Optimum packages

Create a custom Optimum internet, TV and home phone package to get the right speeds, channels and phone features for your home.

  • Up to 1 Gbps in select locations with whole-home Wi-Fi
  • 220+ channels and free Cloud DVR
  • Watch Optimum TV to GO anywhere there is an internet connection

Stay in touch with Optimum home phone

Optimum Voice provides home phone service you can pair with internet or TV to create your perfect Optimum phone package.

  • Unlimited nationwide calling and 20+ calling features
  • Competitive international calling rates
  • Manage your home phone service from your cellphone 

Cheapest Optimum Voice plan

Optimum Voice starts at $34.95/mo.* with additional phone lines available for $14.95 each.

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Altice Mobile

Altice Mobile wireless service is available at a discounted price for Suddenlink and Optimum customers. Plans start at $20/mo.* per line for unlimited talk, text and data. Subscribers will get 99% nationwide coverage, zero down with no contract agreement. Access to Optimum Wi-Fi hotspots and the new 5G network are also featured to keep you connected with Altice. 

Get more entertainment with Optimum TV

Optimum gives you the options you need to create the TV package you want. Choose one of Optimum’s cable TV plans to enjoy local channels, family entertainment, sports and more. Plus, each plan comes with HD channels and premium options.

About Optimum TV

  • Cable channel packages from 220+ to 420+ channels
  • Record up to 15 programs at once
  • Customize with premium channels, subscription On Demand, sports and more

Make life simpler with Altice One from Optimum 

Combine your modem, router and TV box into one easy-to-use device with the new Altice One device. No more renting or purchasing multiple pieces of equipment. 

About Altice One

  • Use the Altice One App to watch live TV and On Demand throughout your home
  • Access whole-home Wi-Fi, 4K Ultra HD, streaming apps and digital voice service through one convenient hub 
  • Use the Restart feature to return to the start of a current program, even if it’s not being recorded

Cheapest Optimum TV plan

Optimum’s most affordable TV package is the Optimum Economy and starts at $69.99/mo.* Channel lineups are available online by region.

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Need Optimum support?

Contact Optimum customer service

Existing Optimum customer service


Existing Optimum customers can call from 7 a.m.-11 p.m. on weekdays or 7 a.m.-10 p.m. on weekends for support. Don’t feel like talking? Visit the Optimum Service center or the Optimum Support App 24/7.

Optimum frequently asked questions

Are Optimum and Altice the same thing?

Yes. Optimum, formerly called Cablevision, was acquired by Altice in 2015. Altice is now the parent company of both Optimum and Suddenlink.

Yes and no. Altice One combines your DVR, modem and router into one compact hub. However, you will still need an Altice One Mini for the other TVs in your home. The Altice One Mini connects to the main Altice hub through Wi-Fi, but must still plug into a coaxial cable.

Yes. Optimum allows you to block channels, titles or programs right from your TV screen or on the Optimum App.

No. Optimum does not have data caps or overage fees.

Yes. Optimum offers Altice Advantage Internet for households with qualifying New York students, veterans and seniors ages 65 and older who receive Supplemental Security Income.

The Optimum Broadcast Basic plan has 40+ channels, including local broadcast channels, C-SPAN, Court TV, HSN, Telemundo and Univisión, where available.

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