Hughesnet service guide

Hughesnet provider overview

Hughesnet offers satellite internet with speeds between 50 and 100 Mbps from $49.99 to $94.99/mo.

Hughesnet offers reliable home services fueled by high-performance satellite technology. Choose from four internet plans with a wide range of data limits and home phone service with the premium calling features you need.

Hughesnet Customer Reviews:

304 customer reviews

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What we like about Hughesnet

• Availability in rural areas – Hughesnet is available throughout all 50 states, making it one of the most widely available internet service providers
• Phone service – Add phone to your Hughesnet bundle for a discounted price. You can even keep your existing phone number when you switch
• Price – Hughesnet has lower prices than other satellite providers like Viasat and Starlink

Things to consider about Hughesnet

• Two-year contract – Hughesnet requires a two-year service agreement, and changing or canceling service before it’s up can result in early service termination fees
• Customer satisfaction – Customer satisfaction research sites such as American Customer Satisfaction Index and J.D. Power do not list customer satisfaction rankings for Hughesnet
• Speeds – Hughesnet internet plans only deliver speeds up to 100 Mbps, which is much slower than other technology types

What to know about Hughesnet

Hughesnet’s satellite internet service is widely available across the country. Hughesnet is serviceable almost anywhere, but be sure to check your address so you can get service where you live.

Hughesnet is a better choice if you live in an area without access to other high-speed internet connections such as cable and fiber. What Hughesnet lacks in speed, it makes up for in availability.

Hughesnet deals and promotions

Deals

Save $10/mo. for 24 months when you order Hughesnet and DISH TV together.

Promotions

Hughesnet frequently runs promotions with similar perks for new customers, like a $100 Prepaid Mastercard® via rebate or a $25/mo. discount for 12 months in certain locations.

Hughesnet installation

Hughesnet provides free professional installation.

On installation day, a Hughesnet professional technician will bring all the equipment to your home or business, “including a satellite dish, a Hughesnet integrated Wi-Fi modem with a built-in router, coaxial cables and any additional installation materials.” Read more about the step-by-step process.

Compare Hughesnet to other providers

Hughesnet is the least expensive option among its competitors, Starlink and Viasat. It also requires a contract, where the others do not.

Armstrong AT&T AT&T Buckeye Broadband Cable ONE / Sparklight CenturyLink Cox Cox Frontier Fiber Google Fiber Kinetic MCTV Mediacom Mediacom Optimum Optimum RCN Shentel Spectrum Spectrum Starlink Starry Internet Suddenlink T-Mobile ValuNet Fiber Verizon 5G Home Internet Verizon Fios Verizon Fios Viasat WOW! Xfinity Xfinity

Hughesnet	Viasat
Starting price at
$49.99/mo.	$99.99 – $199.99/mo.
Internet Speeds
50 – 100 Mbps	25 – 150 Mbps
Data cap
No hard data caps	None
Contract
Two years	None

Provider

Hughesnet

Armstrong AT&T AT&T Buckeye Broadband Cable ONE / Sparklight CenturyLink Cox Cox Frontier Fiber Google Fiber Kinetic MCTV Mediacom Mediacom Optimum Optimum RCN Shentel Spectrum Spectrum Starlink Starry Internet Suddenlink T-Mobile ValuNet Fiber Verizon 5G Home Internet Verizon Fios Verizon Fios Viasat WOW! Xfinity Xfinity

Starting price at

$49.99/mo.

$99.99 – $199.99/mo.

Internet Speeds

50 – 100 Mbps

25 – 150 Mbps

Data cap

No hard data caps

None

Contract

Two years

None

Hughesnet FAQs

Does Hughesnet satellite internet have unlimited data?

Yes. Although each Hughesnet internet plan includes a set data allotment, if you go over, you can still use your internet connection at reduced speeds (typically 1 to 3 Mbps).

Does Hughesnet require a contract?

Yes. Hughesnet home services require a 24-month contract agreement upon purchase. Early service termination fees will apply if you cancel service before your contract expires.

Can I use Hughesnet Bonus Zone if I’ve exceeded my data limit?

Yes. During Bonus Zone (2 a.m. – 8 a.m.), your connection speeds will increase to 25 Mbps and an additional 50 GB of data.

Does Hughesnet internet and TV work in bad weather?

Because Hughesnet utilizes satellite technology, your service may be subject to weather-related disruptions. Your internet or TV service should improve once the weather clears. If you’re still experiencing issues with your service, check your speeds to see how your signal is performing.

What type of service does Hughesnet offer?

Hughesnet provides satellite internet access.

How do you set up Hughesnet service?

After ordering your service, a customer representative will schedule a professional installation. This is required because of the satellite dish and components that are needed.

The Hughesnet service term is 24 months. If you cancel after activation but before the end of your 24-month commitment, you will be charged an Early Service Termination Fee of up to $400, which, after 90 days of service, decreases by $15 per month. In addition, once your service is canceled, even after the 24-month term, you must return equipment in good condition within 45 days of the cancellation date to avoid an Unreturned Equipment Fee of $300. This includes the satellite radio, Wi-Fi modem, power cords and wireless antenna.