Hughesnet service guide

Hughesnet provider overview

HughesNet offers reliable home services fueled by high-performance satellite technology. Choose from four internet plans with a wide range of data limits and home phone service with the premium calling features you need. 

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Hughesnet internet

Availability is the biggest advantage of Hughesnet internet service, but it also comes with other perks such as broadband speeds, Wi-Fi capabilities and flexible data options. Speeds up to 50 Mbps start at $49.99/mo.

Hughesnet Fusion

Combining wireless and satellite technology, Hughesnet’s Fusion provides 200 GB in data, with up to 100 Mbps in speed. It provides less latency than regular satellite internet and a more reliable signal. Fusion is $124.99/mo. for up to 100 Mbps. 

Hughesnet availability

Satellite internet provider Hughesnet is available to nearly 99% of U.S. addresses. Rural areas rely on satellite connections since building out cable and fiber infrastructure can be costly. 

Hughesnet customer reviews

Hughesnet customer reviews focus on good customer service, but are a bit lower than other providers for price and reliability. 

Hughesnet customer service

Hughesnet customer service representatives are available 24/7 via phone at (866) 482-1777 and on online chats.

Hughesnet FAQs

Does Hughesnet satellite internet have unlimited data?

Yes. Although each Hughesnet internet plan includes a set data allotment, if you go over, you can still use your internet connection at reduced speeds (typically 1 to 3 Mbps).

Does Hughesnet require a contract?

Yes. Hughesnet home services require a 24-month contract agreement upon purchase. Early service termination fees will apply if you cancel service before your contract expires.

Can I use Hughesnet Bonus Zone if I’ve exceeded by data limit?

Yes. During Bonus Zone (2 a.m. – 8 a.m.), your connection speeds will increase to 25 Mbps and an additional 50 GB of data.

Does Hughesnet internet and TV work in bad weather?

Because Hughesnet utilizes satellite technology, your service may be subject to weather-related disruptions. Your internet or TV service should improve once the weather clears. If you’re still experiencing issues with your service, check your speeds to see how your signal is performing.

What type of service does Hughesnet offer?

Hughesnet provides satellite internet access.

How do you set up Hughesnet service?

After ordering your service, a customer representative will schedule a professional installation. This is required because of the satellite dish and components that are neeed.

The Hughesnet service term is 24 months. If you cancel after activation but before the end of your 24-month commitment, you will be charged an Early Service Termination Fee of up to $400, which, after 90 days of service, decreases by $15 per month. In addition, once your service is canceled, even after the 24-month term, you must return equipment in good condition within 45 days of the cancellation date to avoid an Unreturned Equipment Fee of $300. This includes the satellite radio, Wi-Fi modem, power cords and wireless antenna.