AT&T service guide

What to know about AT&T

• AT&T Fiber is one of the best fiber internet services available and mainly serves the southern and central regions of the U.S.
• AT&T’s 5G internet service is relatively new and has limited availability 
• AT&T’s DSL service starts at $60.00/mo. and offers varying speeds up to 100 Mbps
• AT&T scored well on our customer satisfaction survey, with customers praising the provider’s speed, reliability and customer service

AT&T Customer Reviews:

3,815 customer reviews

Read AT&T reviews

AT&T deals

AT&T offers various promotional deals on its services. These promotions may not last, so always check our best deals page for the most up-to-date promotions of the month.

• Get up to a $200 reward card when you purchase AT&T Fiber online
• Save 20% monthly when you bundle internet service with unlimited wireless from AT&T
• Upgrade your smartphone early with AT&T Next Up Anytime

AT&T internet fees

Most internet services come with a slew of added fees to keep an eye out for. Your AT&T plan fees could add up to over $100, depending on the type of internet service you sign up for and any extra services you require. Here are AT&T’s added fees with its fiber internet service: 

• $49 one-time DSL activation fee
• $99 self-installation assistance fee with fiber, DSL or 5G internet service. (Only applicable if you don’t opt for professional installation and then require a technician’s assistance)
• $99 professional installation fee (fiber, 5G)
• $149 professional installation fee (DSL)
• Late payment fees: $9.75 for DSL, $9.99 for fiber or 5G
• $150 to $200 fee if you fail to return your AT&T-provided internet equipment after service ends (fiber, 5G)

AT&T home internet availability 

AT&T Fiber is available throughout the South and Midwest regions of the U.S. as well as parts of California and Nevada.

AT&T Internet Air, its 5G internet service, has availability in select cities across 48 states.

Benefits of AT&T service

• Fiber internet – AT&T offers fiber internet service, which is the fastest and most reliable internet service available. With speed options up to 5,000 Mbps, there is a speed tier for every internet user’s needs
• Equipment included – AT&T Fiber includes a router with your service
• 5G internet – AT&T also offers a 5G internet option that uses its cellular network to deliver an internet connection
• Wireless deals – AT&T offers savings when you bundle with AT&T Wireless

Our thoughts on AT&T

AT&T Fiber is one of the top fiber providers in the U.S. With reliable symmetrical speeds ranging from 300 to 5,000 Mbps, AT&T’s fiber tiers offer an internet speed for every internet user and household.

AT&T’s 5G internet service, AT&T Internet Air, offers an alternative to fiber plans that pairs seamlessly with AT&T’s mobile service. AT&T’s promotional perks and bundle savings also offer a great way to capitalize on signing up for a new service. While AT&T doesn’t offer its own TV service, you can bundle your AT&T service with a DIRECTV plan.

AT&T FAQs

What is AT&T?

AT&T is a telecommunications company that provides fiber, DSL and 5G internet services as well as phone services.

Are AT&T services available at my address?

Availability for AT&T plans varies by location. Residents in the southern U.S., Midwest or parts of California or Nevada are most likely to be eligible for AT&T internet services.

Does AT&T offer TV service?

No, AT&T does not have it’s own TV service but you can bundle AT&T services with a DIRECTV package.

Is AT&T Fiber coming to my area?

AT&T Fiber is currently in dozens of cities across the U.S. with plans to further expand their fiber optic network in the coming years. View the AT&T Fiber coverage map to see which cities are currently eligible for AT&T Fiber, and which will get access in the near future.