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altafiber internet plans and pricing

By Robin Layton Last updated: March 21, 2025

Altafiber, formerly Cincinnati Bell, has delivered direct communication to Ohio since 1873, and it now covers residents over 2,400 square miles in Ohio, Kentucky and Indiana. Our internet experts help you find the right plan for your needs.

  • 400 Mbps fiber optic plans starting at

    $40.00/mo.

    *Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 03/21/25.

Best altafiber plans for your home

  • Fioptics 600 Mbps Internet
    Speeds up to
    600 Mbps
    Contract length
    12 mos.
    Connection type
    Fiber
    Rating
    High
    Plan cost
    $50/mo.
    for 12 mos.
    Pricing breakdown
    Check with Altafiber
    Or give us a call
  • Fioptics 1 Gbps Internet
    Speeds up to
    1000 Mbps
    Contract length
    12 mos.
    Connection type
    Fiber
    Rating
    High
    Plan cost
    $70/mo.
    for 12 mos.
    Pricing breakdown
    Check with Altafiber
    Or give us a call

altafiber provider overview

altafiber internet plans boast really fast speeds, making the provider great for people who want to stream movies, play video games and use the internet across multiple devices. altafiber internet speeds go up to 3 Gbps, with their brand of fiber options, Fioptics.

What we like

  • Fast internet speeds

  • No data caps

  • Locked in prices with no contract

Things to consider

  • Only available in a limited area

  • Equipment rental required
altafiber logo

altafiber internet rating

Allconnect Rating

3.99 / out of 5 stars

This score is based off of the 5 plans altafiber has available

Rating breakdown

  • Affordability

    3.01 / 5

  • Performance

    4.77 / 5

  • Value

    4.94 / 5

  • Customer satisfaction

    3.55 / 5

How we calculated our rating

altafiber internet plans and pricing

All altafiber internet plans feature free email accounts, no data caps and the ability to stream on at least 15 devices. Users can choose to upgrade any altafiber internet plan to the premier version. These plans offer additional services, including internet security and a wireless gateway. 

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Plan speed and pricing vary by region. 400 Mbps price is locked for 12 months with ebill, 600 Mbps price is locked for 24 months with ebill and gig level plans have a 36-month price lock with ebill. As of 03/21/25.

Allconnect’s favorite altafiber plan: Fioptics 1 Gig

Our favorite plan is altafiber’s Fioptics 1 Gig. This plan has fast symmetrical speeds of 1,000 Mbps. Combined with no data caps, the $70.00/mo. price tag is well worth it if you work from home, have a gaming console or use video streaming in multiple bedrooms. You can also bundle internet with premium whole-home Wi-Fi and Max.

altafiber availability 

altafiber internet, formerly Cincinnati Bell, is primarily available in Ohio, Indiana and Kentucky. Most coverage is available in and around Cincinnati, Ohio. You can check if the company offers internet in your area by searching your ZIP code. The top cities served by altafiber include:

altafiber deals

New customers can take advantage of several perks with altafiber, including $20.00/mo. off during random promotions, price-lock guarantees on some plans and a 30-day money-back guarantee.

altafiber contracts, equipment and fees

altafiber does not require contracts for internet service. However, users do have to pay for equipment rental and some fees may apply for service.

  • altafiber contracts – The Fioptics internet option does not require a contract or charge a fee for early cancellation
  • altafiber equipment – Customers pay $9.99/mo. to lease a wireless gateway (aka a modem)
  • altafiber fees – Customers must return the equipment when they cancel service. Failure to turn in an undamaged modem results in a $100.00 fee, and failure to return the power cord will cost $20.00

altafiber bundling and TV service

altafiber lets customers bundle their internet with phone and cable service. TV and internet bundles start with 55 channels and a $60.00/mo. price tag. If you don’t want to invest in a cable bundle, you can cord-cut with cable alternatives such as Hulu + Live TV, YouTube TV and other providers.

TV and internet bundles

Internet, TV and home phone bundles

altafiber also offers triple-play bundles with its phone service. Pricing varies by region, but we’ve listed a few bundle options below.

altafiber customer service

You can reach altafiber online or by phone. Their service phone numbers are available 24/7. 

Call: (888) 246-2355

Text: (513) 301-2093

Online: Live chat and email

Although not in the American Customer Satisfaction Index (ACSI) ratings, altafiber has a Consumer Reports rating of 56 out of 100 in customer service. altafiber customers also rated it high on our consumer satisfaction survey. Read more about altafiber customer satisfaction below.

Altafiber Customer Reviews:

255 customer reviews
Read reviews

Compare altafiber to other providers

An altafiber speed test puts it above other major Cincinnati, Ohio, competitors. altafiber Fioptics internet plans are relatively affordable and offer surprisingly fast speeds.

Allconnect: Let us compare providers for you

Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S., meaning you can trust us to search, compare and order internet and TV service for your home.

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Illustration of a father and daughter in a living room. The father is sitting in an armchair and reading a newspaper, and the daughter is playing with a toy on the floor.

altafiber FAQs

What is altafiber’s Fioptics internet?

Fioptics by altafiber is a type of fiber optic cable internet. The cable uses thin strands of glass or plastic to transmit your internet. These cables are thinner and more effective than traditional cable. altafiber has invested almost $500 million in Fioptics.

Yes. Users only need a minimum speed of 5 Mbps to stream Netflix. Cincinnati, Ohio, speeds far surpass that.

altafiber internet plans are designed for multiple devices. You can successfully stream across 15+ devices. This includes watching HD movies, using video call apps and playing video games.

Users can pay their altafiber internet bill using a credit card, debit card or e-check. You can sign in to the website and submit a payment. The company also receives payments over the phone at (513) 565-2210.

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Robin Layton

Written by:

Robin Layton

Senior Editor, Broadband Content

Robin Layton is a Senior Editor for Allconnect, dedicated to helping consumers navigate the often-complex world of internet service providers. With 30 years of experience in journalism and marketing, Robin empow… Read more

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