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About Mediacom
Mediacom is the fifth-largest cable provider in the U.S. and provides internet, TV and cable services to seven million customers in the northern and midwestern regions. Mediacom offers internet speeds up to one gigabit and reliable voice and TV plans that keep you connected and entertained when you need it most.
Where is Mediacom available?
Mediacom is available in 22 states, including:
Mediacom also covers communities in the southeast and parts of California and Arizona. As part of Mediacom’s commitment to communities, they partner with Connect to Compete to offer affordable internet to families with children in grades K-12.
Shop Mediacom internet plans
Mediacom’s fiber-rich XtreamⓇ network delivers speeds of up to 60, 100, 200, 500 or 1,000 Mbps where available. Mediacom typically has a one-time installation and activation fee.
About Mediacom internet
- Get fast speeds up to 1,000 Mbps
- Enjoy Xtream Wi-Fi 360, a whole-home Wi-Fi solution
- Access Xtream Wi-Fi hotspots in over 11 cities
Get the download and upload speeds you need and the freedom to connect up to 20 devices at once. Find affordable pricing and plans in your area today.
Bundle and save with Mediacom
Save money and pick the channels you want when you bundle Mediacom internet, TV and home phone service. Choose your Mediacom internet plan with speeds up to 1 Gig where available and add a channel package ranging from 50+ to 270+ channels.
Xtream Home Phone service with Mediacom
Get more than 12 phone features, including Call Waiting and Caller ID, for security and convenience. Choose from three international calling options to stay in touch with your friends and family all over the world.
- Call local and long-distance with Unlimited Nationwide Calling
- Customize your phone plan with WorldTalk, featuring up to 67 international call options
- Preview incoming calls with digital phone and TV integration
Find the right TV service with Mediacom
Mediacom gives you the channel options you’ve been looking for. Whether you want to watch the latest game or put on cartoons for the kids, you can find a customizable cable package that fits your family.
About Mediacom TV
- Search for programs with the Xtream Voice Remote
- Use the TiVoⓇ DVR guide to browse and record up to two weeks of programming
- Enjoy Mediacom’s TV EVERYWHEREᵀᴹ to access your channel lineup from any device with web access
Need Mediacom support? Contact Mediacom customer service
Existing Mediacom customer service
855.633.4226
Make sure to have the phone number associated with your account or dial “0” for more options. Don’t feel like talking? Visit the Mediacom Answer Center to troubleshoot technical issues or ask questions about your account.
Mediacom frequently asked questions
Can I buy a modem from Mediacom?
Can I buy a modem from Mediacom?
Yes. You can purchase or rent a modem from Mediacom. You can also purchase your own Mediacom-compatible modem.
How fast is Mediacom?
How fast is Mediacom?
Mediacom offers a range of speed tiers from 60 up to 1,000 Mbps where available. As a result of the COVID-19 pandemic, Mediacom will be temporarily increasing the speeds of Connect2Compete customers and will offer the Access 60 internet plan to new subscribers for just $19.99/mo. Mediacom will also pause monthly data allowances through May 15 and provide complimentary access to Xtream hotspots for the 60 days. Learn more about Mediacom internet plans and choose the one that’s right for you with help from our experts.
Is Mediacom phone a VoIP service?
Is Mediacom phone a VoIP service?
No. VoIP or Voice Over IP service works by converting your voice into a signal that can travel via internet connection, as opposed to a regular phone line. You can also make calls directly from a computer with VoIP. Mediacom phone service uses a combination of Mediacom broadband and Sprint digital networks, along with PSTN (Public Switched Telephone Network). This method ensures better quality of service and reliability when you need it most. For privacy and security purposes, Mediacom does not connect calls via internet connection as VoIP services do.
Will Vonage or any other Voice Over IP Service (VoIP) work with Mediacom?
Will Vonage or any other Voice Over IP Service (VoIP) work with Mediacom?
Yes. VoIP services will work with Mediacom high-speed internet. However, for greater security, Mediacom home phone service does not connect your calls over the public internet.
Does Mediacom offer parental controls?
Does Mediacom offer parental controls?
Yes. With the Mediacom iGuide, you can restrict viewing and purchases. Filter by TV and movie ratings, channels or titles and keep Parental Controls secure with a four-digit PIN.
Is there a charge for technical support and what are their hours?
Is there a charge for technical support and what are their hours?
You can call Mediacom customer service 24/7 to reach technical support. Reach technical support at 855.633.4226.
Last updated 04/28/20.
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