Mediacom internet, TV and phone services
Mediacom internet speeds up to one gigabit and reliable voice and TV plans that keep you connected and entertained when you need it most.
Mediacom provider overview
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As the fifth-largest cable provider in the U.S., Mediacom provides internet, TV and cable services to seven million customers in the northern and midwestern regions.
What we like
Fast speeds up to 1,000 Mbps – Get the download and upload speeds you need and the freedom to connect up to 20 devices at once.
Xtream Wi-Fi 360 – A customizable Wi-Fi solution that extends your Wi-Fi based on the size of your home.
Bundle savings – Choose from several TV and internet bundles that start under $100/mo.
Things to consider
Additional fees – Add-on costs for modem rental, activation, data overages and Wi-Fi extenders can add up quick.
Data caps – All Mediacom internet plans come with a data limit. However, all but the two most basic internet plans have a cap that would be all but impossible to reach.
Contracts and ETFs – Expect at least a one-year contract with early termination fees (ETFs) up to $240 on certain plans.
Shop Mediacom plans near you
Special offers and deals
Free internet security software to protect up to five of your connected devices with Total Defense™ Internet Security Suite with all Mediacom internet plans.
Get Access Internet 60 starting at $19.99/mo. for the first year. Includes speeds up to 60 Mbps and 60GB data/mo.
Try Mediacom’s enhanced Wi-Fi 360 service free for three months ($5/mo. after three mos.).
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Explore Mediacom services
Choose your Mediacom internet plan with speeds up to 1 Gig where available and add a channel package ranging from 50+ to 270+ channels. Add home phone for the ultimate triple-play value.
Are you an existing customer looking for help?
View Mediacom customer serviceShop Mediacom internet plans
Mediacom’s fiber-rich XtreamⓇ network delivers speeds of up to 60, 100, 200, 500 or 1,000 Mbps where available, plus access to Xtream Wi-Fi hotspots in over 11 cities.
Bundle and save with Mediacom
Save money and pick the channels you want when you bundle Mediacom internet, TV and home phone service. Choose your Mediacom internet plan with speeds up to 1 Gig where available and add a channel package ranging from 50+ to 270+ channels.
Don’t forget about Mediacom phone
Get more than 12 phone features, including Call Waiting and Caller ID, for security and convenience. Choose from three international calling options to stay in touch with your friends and family all over the world.
Find the right TV service with Mediacom
Mediacom TV packages offer entertainment for every household.
TiVoⓇ DVR
Browse and record up to two weeks of programming, or opt for whole-home DVR service to record on multiple TVs.
Explore Mediacom TV![]()
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TV Everywhere™ app
Stream nearly every channel included in your Mediacom TV plan live from the app on any internet-connected device.
See channels available in your area![Mother and daughter using a cell phone]()
Mediacom modem
Rent a Mediacom modem for $12/mo. to access all the best in internet and TV, or purchase your own.
Find compatible modems![]()
Mediacom FAQs
Can I buy a modem from Mediacom?
Yes. You can purchase or rent a modem from Mediacom. You can also purchase your own Mediacom-compatible modem.
Why is my Mediacom service down?
Find out if there is a Mediacom outage in your area by logging into your account. Any service issue details will be shown under the “Outage” section on the left side of the page.
Is Mediacom phone a VoIP service?
No. VoIP or Voice Over IP service works by converting your voice into a signal that can travel via internet connection, as opposed to a regular phone line. You can also make calls directly from a computer with VoIP. Mediacom phone service uses a combination of Mediacom broadband and Sprint digital networks, along with PSTN (Public Switched Telephone Network). This method ensures better quality of service and reliability when you need it most. For privacy and security purposes, Mediacom does not connect calls via internet connection as VoIP services do.
How fast is Mediacom?
Mediacom offers a range of speed tiers from 60 up to 1,000 Mbps where available. As a result of the COVID-19 pandemic, Mediacom will be temporarily increasing the speeds of Connect2Compete customers and will offer the Access 60 internet plan to new subscribers for just $19.99/mo. Learn more about Mediacom internet plans and choose the one that’s right for you with help from our experts.
Does Mediacom offer parental controls?
Yes. With the Mediacom iGuide, you can restrict viewing and purchases. Filter by TV and movie ratings, channels or titles and keep Parental Controls secure with a four-digit PIN.
Is there a charge for technical support and what are their hours?
You can call Mediacom customer service 24/7 to reach technical support. Reach technical support at 855.633.4226.
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Written by:
Lisa IscrupeWriter, Broadband & Data Content
Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. Her work has been referenced by CNN and other national sources. In Lisa’s Words: Ever… Read more
Edited by:
Robin LaytonEditor, Broadband & Wireless Content
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