Guide: How to Set up and Fix Your Internet Connection | Allconnect

How to Set Up and Fix Your Internet Connection

Are you a first-time internet buyer? Have you recently moved and need to get internet at your new address? Are you looking to get internet from a new ISP provider? Don’t worry, we’re here to help you get the best internet for your needs.

At Allconnect, we've done all the research and heavy lifting for you. All you have to do is pick an internet provider and plan that fits your browsing habits. Follow the steps below to learn how easy it can be to get internet in your home.

Step 1: Compare providers and plans

Locate internet providers in your area and plans available to you. Consider connection type, internet speed, price, service reliability, contract lengths and bundle deals when making your selections.

Step 2: Order your internet service

Once you’ve found your favorite provider and plan, let us know. We’ll gather some basic information to sign you up and schedule an appointment with your new internet service provider.

Step 3: Set up your internet service

In a few days, your new internet service provider will come out to your house and physically connect you to the network. After installation is complete, you’re ready to begin browsing

How to set up your internet router

Typically, your provider will send a technician out to complete your installation and set up your equipment for you. But, if you need to do a self-install or you’ve purchased your own equipment separately, setting up your home network is simple. Once you’ve ordered your internet service and have your cable, DSL, satellite, or fiber internet modem in hand, you’re ready to set up your wireless router.

Step 1 - Get a router

You can purchase your own router or, depending on your provider, you can rent one. The router is a central device of any home network, essentially taking the internet connection from your modem and communicating it across all of the multiple devices tapping into your home network.

Step 2 - Connect your router to the provider network

 

  • First, take the cable company’s coaxial cable, the phone company's DSL phone line, the satellite company’s data line, or the fiber optic company’s data line and plug it into your modem.

  • Second, take the Ethernet cable from your modem and plug it into your wireless router.

  • Now plug in the power cords of both devices, turn them both on, and let them calibrate themselves and communicate with each other for a few minutes. You’ll see the lights on both devices flicker back and forth for a little while.

Nowadays, many internet service providers also offer combined modem/router units, so you might even be able to plug all your cords into a single piece of equipment.

Step 3 - Set up your Wi-Fi through the web interface

Once everything is all plugged in, set up your Wi-Fi router through the web interface, a pre-internet portal that allows you to create and maintain your home’s wireless network. To do so:

  • Locate the device’s default IP address and default login information from the manual or underside of the device.

  • Now open up a web browser and type in the characters of the IP address you found.

  • After the setup wizard, go through the menus and change a few of your new Wi-Fi network’s settings such as its login password (to keep your network secure) and its name (feel free to make it something easily recognizable).

After set up, the router itself receives a single public internet protocol (IP) address on the web. Servers on the backend of the internet communicate with your wireless router, and the router routes that information traffic to the appropriate devices on your home network.

Step 4 - Start surfing the web!

That’s it! You should now be online and ready to enjoy the web from the comfort of your home.

If you have trouble with your wireless router after setup, be sure to call up your internet service provider and let them know so they can help resolve the issue for you.

How to fix common internet connection problems

It can be frustrating when your internet isn’t up and working properly. Here, we address some common internet connection problems and how to fix them.

Modem & router issues

When your internet-enabled devices have connection problems, fixing these hiccups is a pretty easy process.

  1. Check both your modem and your router to see that the green lights are flashing. Those lights indicate network traffic, which is a good thing. However, if you see a steady, blinking orange light, it generally indicates an issue.

  2. Restart your modem and router. Similar to your computer, resetting your internet devices gives them a chance to clear out any connection issues and start fresh again once you’ve powered them back on. Remember to give them a few minutes to establish a connection with your internet service provider and circulate the internet.

If that doesn’t work, remove the router from the equation. Instead, plug your computer’s Ethernet cable directly into your modem to see if the wireless router is the problem.

Viruses, software and browser issues with one computer

If you’re experiencing internet connection problems with a single device on your network, then there’s likely a software problem with that one computer or smart device. It could be the result of getting infected by a virus or some sort of malware. To quickly tidy up this issue:

  • Download an anti-virus software and do an anti-virus scan on the computer.

  • Try installing a different browser and accessing that same website if you’re having an issue with a specific browser.

Slow connection

There could be a number of reasons as to why your internet is still working but is very sluggish. If you’re wondering how to fix slow internet in your home, take a look at the possibilities below:

  • Overloaded router or lack of bandwidth: Each connected device and what its demanding of the Wi-Fi signal, will affect how quickly the network will be able to perform.

  • Distance from wireless router or interference: No matter how fast your service is, if you’re too far away from the wireless router to pick up the signal or experiencing disruptive weather, then you’ll get a weak signal or no signal at all.

  • Peak traffic hours: Depending on your internet plan and the provider you’ve chosen, getting online at certain times may bring a slower connection. Speeds may fluctuate depending upon the number of people attempting to access the network at the same time.

Your provider’s servers are down

If you believe your internet service provider is experiencing issues on their end, call up your provider and see it there’s a service outage in your area. If so, you’ll have to wait until they can address the issue.

On a similar note, perhaps the specific website you’re trying to access is down. Give it a few moments to do its updates and revisit at a later time.

If you find yourself having consistent internet connection issues, it might be time to get a new internet provider. To find internet providers available at your address, give us a call at [allconnect #]. We're here to help you get the best internet service at the most affordable price!

How to fix slow internet

This tutorial will show you a slow internet fix and how to identify the four potential root causes that may slow down your internet speed. It will also show you different ways to fix your internet slowness issue. To begin your slow internet fix, try checking the following areas:

Your computer

 

  1. Reboot your computer and close all applications except the browser.

  2. Disable all anti-virus software and firewalls. Re-enable it later to protect your computer from harm.

  3. Run a full scan of your computer for viruses and remove any viruses found. Viruses can utilize bandwidth and cause slowness.

  4. If you have a second internet browser, use it to rule out if the first browser if at fault.

  5. Apply security updates to your browsers and upgrade your browsers to the latest version

  6. Secure your Ethernet cable at the computer and router.

Network devices

  1. Reboot all network devices including router and DSL modem.

  2. Verify that all network cables are secured.

  3. (DSL only): Verify all DSL filters are properly connected and secured. Use one filter for each telephone device. To use a DSL filter properly, insert it into the telephone wall jack first, then insert the telephone cable into the DSL filter.

The network

  1. Check whether the issue is occurring on wireless or direct connection.

  2. If only wireless has an issue, then check the router's wireless settings. Most router settings are accessible using the default IP address https://192.1.1.1. Verify that there are no errors with your wireless device. Next, try to move your wireless computer closer to the router. Wireless has limited range so moving it closer can resolve the slowness issues.

  3. If direct connection is the issue, replace the potential faulty Ethernet cable.

Internet service provider

One way to identify if your ISP is at fault is by running an internet speed test. Click below to check your current internet speed. Then compare the test results against the package speed that you purchased from your ISP.

INTERNET SPEED TEST

The test speed should be at least 65% of the advertised speed. For example, if the speed test is 1.0 Mbps and the advertised speed is 1.5 Mbps, then you are getting approximately 67%. A lower percentage indicates that your ISP is likely at fault. Contact your ISP immediately and let them know the results of your troubleshooting.

As a general rule, make sure you’re good about performing updates and restarts for your devices. If your internet speed does not improve, it may be time to switch internet providers. Call us today at 844-451-2720, and we’ll be sure to set you up with a provider that better suits your needs.