Verizon customer service information
Existing Verizon customer support
1.800.837.4966
Order new Verizon service by calling 1-888-888-8888
See plansVerizon bill pay
Pay your Verizon bill on your time with multiple ways to pay. To make a monthly payment:
- Call the Verizon bill pay number (1-800-345-6563) to pay by phone (additional fees apply)
- Visit www.verizon.com to pay online
- Make an express payment at www.verizon.com/expresspay
- Visit a Verizon payment location to pay your bill in person
Enroll in Auto Pay to have automatic payments drafted from your account. Sign in to My Verizon to set up and manage your Auto Pay.
More ways to contact Verizon customer service
Stay in touch with Verizon customer support via social media or get self-help from the Verizon community and forums.
-
Chat with an agent
Sign in to your account and get help from an automated Verizon customer service agent for instant technical support and service questions.
-
Search Verizon Troubleshooters
Find quick solutions to common billing, account, internet, TV and phone questions.
-
Visit the Verizon Fios Community
Connect with users just like you to find useful information and get answers to frequently asked questions.
-
Contact the Verizon Center for Customers with Disabilities
Fios and traditional phone customers can email vccd@verizon.com or call the Verizon Center for Customers with Disabilities number (1.800.974.6006) Mon to Fri from 8:30 a.m. to 5 p.m.
Verizon social media links
Frequently asked customer service questions
Sign into MyVerizon or download the My Fios app for step-by-step guides for quick TV and internet installation.
You can view or close your repair ticket when you sign in to My Verizon using your user ID and password. You can also check repair requests using your ticket number and ZIP code or your email and Verizon telephone number.
Visit Verizon’s security vulnerability forum or if you need to report something immediately, call the Verizon Security Control Center number 1.800.294.3496. No time for a call? Email your issue to emergencycyberreport@verizon.com.
Enter your provider code in order to allow the Verizon technician to access your equipment remotely.
Get new Verizon service
Our TV and internet experts are waiting to take your call and answer your questions. We’ll help you compare Verizon services alongside other providers near you. Call today for more information.
1.888.888.8888 1.888.888.8888