Verizon customer service information

Existing Verizon customer support


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Verizon bill pay

Pay your Verizon bill on your time with multiple ways to pay. To make a monthly payment:

Enroll in Auto Pay to have automatic payments drafted from your account. Sign in to My Verizon to set up and manage your Auto Pay.

More ways to contact Verizon customer service

Stay in touch with Verizon customer support via social media or get self-help from the Verizon community and forums.

  • Chat with an agent

    Sign in to your account and get help from an automated Verizon customer service agent for instant technical support and service questions.

  • Search Verizon Troubleshooters

    Find quick solutions to common billing, account, internet, TV and phone questions.

  • Visit the Verizon Fios Community

    Connect with users just like you to find useful information and get answers to frequently asked questions.

  • Contact the Verizon Center for Customers with Disabilities

    Fios and traditional phone customers can email or call the Verizon Center for Customers with Disabilities number (1.800.974.6006) Mon to Fri from 8:30 a.m. to 5 p.m.

Frequently asked customer service questions

Sign into MyVerizon or download the My Fios app for step-by-step guides for quick TV and internet installation.

You can view or close your repair ticket when you sign in to My Verizon using your user ID and password. You can also check repair requests using your ticket number and ZIP code or your email and Verizon telephone number.

Visit Verizon’s security vulnerability forum or if you need to report something immediately, call the Verizon Security Control Center number 1.800.294.3496. No time for a call? Email your issue to

Enter your provider code in order to allow the Verizon technician to access your equipment remotely.

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Our TV and internet experts are waiting to take your call and answer your questions. We’ll help you compare Verizon services alongside other providers near you. Call today for more information.

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