Lisa Iscrupe

Lisa Iscrupe

Writer, Broadband & Data Content

Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. Her work has been referenced by CNN and other national sources. In Lisa's Words: Ever since I got my first four-pound, 64 MB laptop and Kyocera bar phone (for emergencies only!) back in my collegiate days, I’ve been a curious witness to sweeping technology changes and our current online reliance. An Allconnect writer since 2019, I learned the ropes in the telecom industry while working in sales and customer service. Speaking with customers and helping them with their problems gave me a unique perspective when it comes to understanding the variety of issues that residential internet and TV subscribers face across the nation. I’ve been a writer all my life on topics including social impact, history and, of course, broadband and TV. From pet sitting to living on a cruise ship, I’ve done it all. Also, I’m a bit of a cat-lady, so if there is a cat (or dog) within five feet of me, I have to say hello. Nature, camping, hiking and travel is a definite priority for me.

Lisa Iscrupe

My top picks

Currently streaming

The Marvelous Mrs. Maisel

Favorite app

Medium, Nextdoor and Instagram

Favorite device

iPhone X

Listening to

First Aid Kit

What I've written

How to fix internet outages
How to fix internet outages
Lisa Iscrupe

It always seems to happen at the most inconvenient times. Get the lowdown on frequent outages and what you can do about it.

The 3 best modems and routers for Spectrum
The 3 best modems and routers for Spectrum
Lisa Iscrupe

There are benefits to choosing your own equipment instead of renting from your provider. Learn which ones may be right for your internet plan!

How to get high-speed internet without cable TV or a phone line
How to get high-speed internet without cable TV or a phone line
Lisa Iscrupe

Ready to cut the cord and cancel your cable subscription? There are plenty of internet-only plans and ways to get home Wi-Fi without cable or phone lines.

America’s broadband divide: Where do we stand?
America’s broadband divide: Where do we stand?
Lisa Iscrupe

Microsoft analyzed user data and estimates 162.8 million people aren't using the internet at broadband speeds, a far higher figure than the 25 million the FCC claims.

Google search trends in review: 2020
Google search trends in review: 2020
Lisa Iscrupe

Before we put the crazy year behind us, we examine the tech topics that stood out in 2020.

How the weather affects your internet
How the weather affects your internet
Lisa Iscrupe

Feel like poor weather is slowing down your Wi-Fi? The rain and snow may not be to blame.

Fact or fiction: The real deal about 5G
Fact or fiction: The real deal about 5G
Lisa Iscrupe

Think you know 5G? Think again! We’re separating fact from fiction so you know what to expect from this emerging technology in 2020.

What’s the right age to give your child a smartphone?
What’s the right age to give your child a smartphone?
Lisa Iscrupe

It can be a tricky — and sometimes touchy — subject. But here’s what the latest research says and what you should consider for your family.

How often do you need to reboot your modem and router?
How often do you need to reboot your modem and router?
Lisa Iscrupe

It’s frustrating when your home internet equipment brings your online activities to a standstill. Instead of troubleshooting, try an ounce of prevention.

The ultimate guide to the FrontierTV app
The ultimate guide to the FrontierTV app
Lisa Iscrupe

Access free TV streaming features and control your DVR remotely with this free app, included with every Frontier TV package.

What is quantum internet and what’s it mean for you?
What is quantum internet and what’s it mean for you?
Lisa Iscrupe

It’s being billed as the virtually unhackable internet of the future. We’ll separate fact from fiction and let you know when to expect it in your area.

How to set up internet service
How to set up internet service
Lisa Iscrupe

Setting up internet for the first time at a new home? Use our guide to make the process simple to get and setup service and troubleshoot any connection issues.

Why are companies intentionally bricking their own technology?
Why are companies intentionally bricking their own technology?
Lisa Iscrupe

There’s a pervasive policy called “bricking” and it’s costing you money. We’ll explain what it is and what can be done to protect your tech investments.

Is that your final answer? Take our internet knowledge quiz
Is that your final answer? Take our internet knowledge quiz
Lisa Iscrupe

Getting the hang of internet lingo can be like learning a new language. How’s your online aptitude? Find out now with our 10-question internet quiz.

The ultimate guide to the DISH Anywhere app
The ultimate guide to the DISH Anywhere app
Lisa Iscrupe

Want to access free TV streaming features on nearly every Wi-Fi device both in and outside of your home? We’ll show you how you can, using the DISH Anywhere app.

Learn how to spark change through the power of your keyboard
Learn how to spark change through the power of your keyboard
Lisa Iscrupe

Find ways to petition, contact your representatives and impact social change online. Here’s how to get involved with causes you care about without leaving home.