Frontier self-installation guide

How to self-install your own Frontier internet

Frontier offers internet service in 25 states. Depending on the coverage in your area, you may have the option to order DSL or fiber. You can rent your equipment from Frontier or opt to use your own Frontier-compatible modem. Self-installation can seem daunting, but it is possible if you have the right setup in your home.

Purchase Frontier internet

Before you receive the equipment you need to complete a Frontier self-installation, you’ll need to order service. DSL plans come with a free wireless router and unlimited data. Fiber plans come with significantly faster speeds of up to 5,000 Mbps. Regardless of the plan you choose, there are no contracts to worry about. Allconnect’s guide on how to purchase internet helps you navigate the process.

Once you complete your order for Frontier internet setup, you can track your equipment using your account number or the order number and shipping ZIP code.

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Setting up your Frontier compatible modem

Find your coax cable connection for modem setup

While you wait for the equipment you need for a Frontier modem setup, you can get ready by locating the coax cable connector. It’s the spot that links internet service to your gateway to deliver connectivity to your home. 

Look for a wall outlet featuring a small round connector. The coax cable, which comes in the Frontier self-installation kit, will screw onto the coax outlet. Cables are typically 10 feet long, giving you some flexibility of where you can position the modem. For the strongest signal, position the device off the floor and away from obstructions. 

Frontier modem setup or your own modem

Once you receive your Frontier self-install package, you’ll find a gateway and the needed cables. Frontier’s equipment is a combination of modem and router in one. This means the ISP’s equipment provides both hardwired internet and wireless service from one device. 

Note that Frontier allows customers to use their own compatible modems and routers. If you prefer to use your own equipment instead of renting, you can. However, you’ll need to set up home service using Frontier equipment first before you switch. There’s no loss if you do decide to switch to your own devices — Frontier provides a DSL wireless gateway for free. 

The following steps will guide you through a Frontier modem setup. If at any time you’re unsure, you can contact Frontier customer service at (855) 346-6777 or refer to the ISP’s helpful videos on self-installation.

DSL modem setup

• Check your service date — Frontier self-installation can only be done on or after the service-ready date
• Connect the white ethernet cable to the ethernet port on the wall and to the red ethernet port on the device
• Connect the modem/router to the coax wall jack and to the “Cable Line” port on the back of the gateway (for TV)
• Connect the power switch to the device and plug into the electric outlet
• Power on the device
• Wait a few minutes until the lights become a solid blue

Fiber setup

• Be sure to install on or after the service-ready date
• Connect one coax cable from the wall outlet to the side of the splitter labeled “Coax In”
• Connect the second coax cable to one of the “Coax Out” ports on the splitter and to the port located on the back labeled “ONT Broadband” on the MoCA adapter
• Connect the third coax cable to the remaining port on the splitter and to the “Cable Line” port on the back of the router
• Connect the Ethernet cable to the red port labeled “RG Broadband” at the back of the MoCA adapter and to the red port of the router labeled “ONT Broadband”
• Connect the provided USB cable to the MoCA adapter port labeled “Power” and to the router port labeled “USB”
• Connect the white Ethernet cable to the ethernet port on the wall and to the red Ethernet port labeled “ONT” on the device
• Connect power to the device and plug it in
• Power it on and wait until the lights stop flashing

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Frontier router setup and connection to modem 

Frontier’s equipment rolls a modem and router into one device. There is no additional equipment to set up. However, if you’d like to add your own router, you’ll need to consult the instructions for how to access the Frontier router to make the changes.

Open a web browser and navigate to “http://192.168.254.254”. You’ll be asked for a username and password. Enter the username “admin” and the password “admin.” This will launch the router’s main status page where you can make changes to your home network.

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Connect your devices to your wireless network

To connect devices to your new home network, check the label on the Frontier device for the network name and password. You’ll need both to connect. iPhone users can share a Wi-Fi password with other iOS users seamlessly. Or you can always log in to your router and change your network’s name and password to one that’s easier to remember.

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Activate your Frontier internet connection

Once your equipment is set up, you’ll need to complete a Frontier activation. Open a web browser and navigate to the Frontier activate page. Enter your Frontier ID, order number or phone number to log in and complete the process. It takes just a few minutes and you should be ready to go.

Frontier customer reviews

Frontier is a fiber provider known for its multi-gigabit speed tiers. With speeds ranging from 200 to 5,000 Mbps, there’s a Frontier Fiber plan for every household type.

Frontier received a 3.8 out of 5 on the Allconnect customer satisfaction survey. Learn what Frontier customers think about their service below.

Frontier self-installation FAQs

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