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Frontier® home internet review

By Ari Howard Last updated: May 17, 2022

Frontier offers two types of internet: Frontier Fiber and DSL internet service. Speeds and pricing will vary by location and the internet service type in your area. Learn more about Frontier internet below, and shop plans near you with Allconnect.

  • Speeds up to 500 Mbps starting at:

    $49.99/mo.

    *Pricing per month plus taxes, with auto-pay and paperless billing. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 03/07/22.

    Check with Frontier

    or call to order: (844) 451-2720

Best Frontier plans for your home

Best for heavy internet users – 500 Mbps

Perfect for households that have heavy internet usage, including gaming, streaming and online learning

Check with Frontier
Or call to order: (844) 451-2720

Best for hardcore gamers and WFH professionals – 1,000 Mbps

Households with numerous bandwidth-hogging devices will appreciate the added speed that comes with the Gig plan

Check with Frontier
Or call to order: (844) 451-2720

Fastest speeds – 2,000 Mbps

Very few households will actually need all this bandwidth, unless you are connecting more than 16 devices at one time

Check with Frontier
Or call to order: (844) 451-2720

For areas where fiber isn’t available – DSL

Frontier DSL service comes with the fastest speeds available at your address.

Check with Frontier
Or call to order: (844) 451-2720

What to expect from Frontier internet service

Frontier Internet offers DSL or fiber optic service, depending on your location. If you are looking to work from home or live stream from multiple devices frequently, you will want to choose a plan that offers at least 25 Mbps, but ideally over 100 Mbps. All of Frontier’s fiber optic plans, formerly known as Frontier FiOS, are above 25 Mbps. Although Frontier DSL does offer plans in select areas with max speeds of 115 Mbps, many areas don’t even reach 10 Mbps.

We scored Frontier internet service on a scale of 1 to 5 across four major categories. To learn more, see our methodology.

Frontier DSL vs Frontier Fiber

Overall, there’s a fairly significant difference between having access to Frontier Fiber and Frontier DSL. If Frontier Fiber is available to you, you will have access to better speeds (upload and download) and service. Starting prices may be slightly higher, but the value of the service will be superior.

Frontier Fiber internet rating

Allconnect Rating

4.10 / out of 5 stars

This score is based off of the 3 plans Frontier Fiber has available

Rating breakdown

  • Affordability

    3.33 / 5

  • Performance

    4.81 / 5

  • Value

    4.95 / 5

  • Customer satisfaction

    3.28 / 5

How we calculated our rating

Frontier DSL internet rating

Allconnect Rating

3.02 / out of 5 stars

This score is based off of the 3 plans Frontier DSL has available

Rating breakdown

  • Affordability

    4.30 / 5

  • Performance

    2.36 / 5

  • Value

    1.54 / 5

  • Customer satisfaction

    3.28 / 5

How we calculated our rating

What we like

  • No hidden fees – Frontier internet plans include your equipment rental and unlimited data.

  • Frontier Fiber delivers fiber-fast speeds at competitive prices – With gigabit speeds starting under $60/mo. and 500 Mbps under $40/mo., Frontier Fiber plans are as fast and competitively priced as about any on the market.

  • Availability in rural areas – Frontier serves many small cities, suburbs and rural areas across the U.S.

Things to consider

Frontier FiberOptic internet now comes with 2 Gig speeds

Frontier Fiber, formerly known as Frontier FiberOptic, gives you a reliable internet connection for online gaming, streaming your favorite shows and working or learning from home. 

Take a look at the benefits of Frontier Fiber and the 100% fiber optic network:

  • Fast download and upload speeds – Fiber can reach 2 gig speeds, up to 2,000 Mbps. Additionally, Fiber can deliver much faster upload speeds, up to 2,000 Mbps, whereas cable or DSL internet upload speeds are unlikely to reach more than 50 Mbps. 
  • Lower cost per Mbps means better value – The fast speeds and comparatively low prices of Frontier Fiber plans give you more speed for the money. All three of Frontier Fiber’s internet plans have you paying around $0.10 per Mbps or less.

Fiber Internet plans and pricing

*per month. Taxes, govt. surcharges and one-time charges apply. Service subject to availability and all applicable terms and conditions. Speeds may not be available in all areas.

Shop Frontier plans

Frontier offers fast internet and unlimited crystal-clear calling.

Order online
or call us today: (844) 451-2720

Choosing the right Frontier Internet plan

  • Frontier Fiber 500/500 – This plan is perfect for households that have heavy internet usage, including gaming, streaming and online learning.  If you are working from home or have a household of up to 6 people, this is the plan for you. 
  • Frontier Fiber Gig Service – Hardcore gamers, professionals working from home and households with numerous bandwidth-hogging devices will appreciate the added speed that comes with Frontier’s Gig plan. Overall, if you consistently have more than 8 devices connected at a time performing high-bandwidth tasks, you may want to consider this plan. The 500 Mbps plan, however, is more than sufficient for most households.
  • Frontier Fiber 2 Gig – If you’re looking for some of the fastest speeds in the country, Frontier’s 2 Gig has them. Very few households will actually need all this bandwidth, and unless you’re connecting more than 16 devices at one time, the Gig plan will probably be just fine.

Frontier DSL service

Frontier uses DSL technology to deliver an internet connection over your phone line. This helps bring affordable internet service to more areas, especially rural areas that may not have access to a quality cable or fiber optic internet connection. Plus, Frontier Internet plans come with unlimited data, a bonus you’re unlikely to find with a satellite or fixed wireless connection.

Frontier Internet service comes with the fastest speeds available at your address, so speeds and pricing will vary by location. The maximum download speed you can expect with Frontier DSL is about 75 Mbps. Depending on where you live, you could have access to one of three Frontier DSL plans:

  • Frontier Basic Internet

    Starting at $37.99/mo.*

  • Frontier Internet

    Starting at $44.99/mo.*

  • Frontier Internet

    Starting at $54.99/mo.*

Wi-Fi equipment, contracts, data caps and fees

A modem-router gateway device is included with all Frontier internet plans, which means Wi-Fi is free with Frontier. In that sense, all Frontier plans could be considered “Frontier Wi-Fi plans.”

Equipment rental is included in the price

There is no added fee for equipment as your rental is included with the price of your plan. However, after the first 12 months you can expect your bill to increase by $10/mo. for the 500 Mbps plan due to an added equipment fee charge. There will not be any price increases with Frontier’s Gig plan for three years.

Frontier equipment features a single “gateway” device which acts as your modem and Wi-Fi router in one. Necessary Wi-Fi equipment may vary by internet type and speed you choose, but you can trust Frontier to provide the right device for your connection.

No contracts, no data caps

Some Frontier plans require a one-year contract, meaning you’ll have to pay early termination fees if you want to cancel service. Most Frontier plans increase in price in the second year, although they don’t say by how much. That said, Frontier guarantees a three-year price lock for its Gig speed plan.

There are no monthly data caps with Frontier internet, so you don’t have to worry about watching your data usage to avoid overage fees. That’s not to say Frontier internet is truly unlimited, however, as excessive data use may violate the Frontier terms and conditions.

Activation fee

All Frontier internet plans are subject to a one-time activation fee of $85 but if you purchase a Fiber plan online, you can get this fee waived.

Autopay discount

When you enroll in autopay, you get a $5/mo. discount with any Frontier Fiber plan. The price listed includes this discount.

Allconnect Rating

4.10 / 5

Frontier internet vs. other top providers

If you have the option to choose between Frontier and another internet service provider, there are a few things you’ll want to consider, such as starting price, speeds, data limits and contracts. Frontier Fiber is one of the highest ranked internet providers due to its fair pricing and download/upload speed range. If Frontier’s only service available to you is DSL, you may want to consider a different internet provider, depending on where you live.

Already have Frontier internet? Test your Frontier internet speed and see how they compare to other Frontier customers across the U.S.

*Wireless speeds may vary.

If you’d like more in-depth comparisons of Frontier vs. other providers, click any of the links below:

Bundling Frontier internet with TV

Frontier is partnered with the satellite TV provider DISH, giving all customers the option to bundle Frontier internet service with TV. DISH offers four different TV packages, with a channel count that ranges between 190 and 290+ channels. Pricing for DISH TV is between $64.99/mo. and $99.99/mo., which means if you bundle Frontier internet and DISH TV together, you should expect to pay at least $115/mo.

Customer satisfaction scores among the worst of all ISPs

Frontier has some of the poorest customer satisfaction scores out of any provider. Frontier scored second-lowest in customer satisfaction on the 2021 ACSI report. However, this poor rating is mostly due to its lower tier DSL products in rural or underserved areas and less due to its fiber optic service. 

FAQs

Will I have a data limit with my Frontier internet plan?

No. Frontier internet plans come with unlimited data so you won’t have to worry about going over a data limit, paying overage fees or dealing with reduced speeds at the end of the month.

Frontier is available in select areas of 25 states. Most locations will have access to Frontier DSL service while Frontier Fiber is available in select areas of California, Florida, Indiana and Texas.

All Frontier Fiber plans come with speeds suited for streaming, online gaming and browsing the web. As you connect more devices, however, you’ll find that faster speeds will likely give you a better online experience. The 500 Mbps Fiber plan is sufficient for most households but if you live in a larger household with members who frequently live-game and live-stream and work from home, you may want to upgrade to the 940 Mbps plan.

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Ari Howard

Written by:

Ari Howard

Associate Writer, Broadband & Wireless Content

Ari is an Associate Writer for the Allconnect team. She primarily writes about broadband news and studies, particularly relating to internet access, digital safety, broadband-related technology and the digital d… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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