Frontier customer service information

Existing Frontier customer support number


Order new Frontier services by calling 1.844.451.2720
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Pay your Frontier bill

It’s easy to make your Frontier payments on time with multiple ways to pay:

Forget about your monthly bill with Auto Pay. Select a date to pay your Frontier bill and have automatic payments drafted from either your checking account or a debit or credit card.

More ways to contact Frontier customer service

If you don’t want to call Frontier customer service at 1.800.921.8101, Frontier representatives are available through social media and chat. You can also browse popular troubleshooting and account topics at the Frontier Help Center.

  • Explore the Help Center

    Check out Frontier’s support topics for answers to frequently asked questions on account, billing, internet, TV and more.

  • Transferring Frontier service

    Call 1.877.649.3380 to learn if Frontier is available in your new area and transfer existing services.

  • Check an order’s status

    Looking for an update on a past Frontier order? Input your order number, ZIP code and last name to get the status of a pending order.

  • Visit the Support Wizard

    Get live troubleshooting for internet, TV or phone services when you sign in with your Frontier ID, search with an account number or log in as a guest.

Frontier customer service frequently asked questions

Yes. When you log in with your Frontier ID, you can view your complete account summary including your current and past bills, payment history and payment methods. Also, manage key account information and opt for paperless billing to pay all your bills online in the future. You can also call Frontier customer service at 1.800.921.8101 for billing inquiries and to make a payment.

Agent locations belong to a network of almost 25,000 places where you may pay your Frontier bill, including retailers as well as convenience or grocery stores in your area. Frontier retail locations are solely owned and operated by Frontier.

Frontier offers 24/7 customer service and technical support. Call 1.800.921.8101 to speak with a Frontier customer service or technical support representative.

Premium Technical Support customers will have access to unlimited maintenance, security checkups, anti-virus scans and software analysis, malware removal, network setup, troubleshooting and more. Call 1.888.620.3663 to order or use Premium Technical Support service.

Frontier Communications

Learn more about Frontier services

Order new Frontier service

Shop new Frontier services with our TV and internet experts by your side. Our operators are standing by to take your call.

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