Frontier customer service information

Existing Frontier technical support


Order new Frontier services by calling 1.844.451.2720
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Pay your Frontier bill

It’s easy to make your Frontier payments on time with multiple ways to pay:

  • Call the Frontier automated phone number (1.800.801.6652) to pay by phone (fees may apply)
  • Log in to your Frontier account to make a payment online
  • Download the MyFrontier app and pay by credit or debit card or ACH payment
  • Locate one of 25,000 agent locations to pay your bill in person
  • Find a Frontier retail location to pay in person
  • Make payment with agent assistance when you call 1.800.921.8101 and select option 3

Forget about your monthly bill with Auto Pay. Select a date to pay your Frontier bill and have automatic payments drafted from either your checking account or a debit or credit card of your choice.

More ways to contact Frontier customer service

Frontier representatives are available through social media and chat, or customers can browse popular troubleshooting and account topics at the Frontier Help Center.

  • Explore the Help Center

    Check out Frontier’s support topics for answers to frequently asked questions on account, billing, internet, TV and more.

  • Transferring Frontier service

    Call 1.877.649.3380 to learn if Frontier is available in your new area and transfer existing services.

  • Check an order’s status

    Looking for an update on a past Frontier order? Input your order number, ZIP code and last name to get the status of a pending order.

  • Visit the Support Wizard

    Get live troubleshooting for internet, TV or phone services when you sign in with your Frontier ID, search with an account number or log in as a guest.

Frequently asked customer service questions

Yes. When you log in with your Frontier ID, you can view your complete account summary including your current and past bills, payment history and payment methods. Also, manage key account information and opt for paperless billing to pay all your bills online in the future.

Agent locations belong to a network of almost 25,000 places where you may pay your Frontier bill, including retailers as well as convenience or grocery stores in your area. Frontier retail locations are solely owned and operated by Frontier.

DISH has its own support for DISH TV services, but you can find quick links to frequently asked questions in the Frontier Help Center. Get more detailed troubleshooting on the DISH support site.

Premium Technical Support customers will have access to unlimited maintenance, security checkups, anti-virus scans and software analysis, malware removal, network setup, troubleshooting and more. Call 1.888.620.3663 to order or use Premium Technical Support service.

Frontier Communications

Learn more about Frontier services

Order new Frontier service

Shop new Frontier services with our TV and internet experts by your side. Our operators are standing by to take your call.

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