Frontier customer service information

Existing Frontier customer support number


Order new Frontier services by calling (844) 451-2720 (844) 451-2720

Pay your Frontier bill

It’s easy to make your Frontier payments on time with multiple ways to pay:

Forget about your monthly bill with Auto Pay. Select a date to pay your Frontier bill and have automatic payments drafted from either your checking account or a debit or credit card.

More ways to contact Frontier customer service

If you don’t want to call Frontier customer service at 1.800.921.8101, Frontier representatives are available through social media and chat. You can also browse popular troubleshooting and account topics at the Frontier Help Center.

Explore the Help Center

Check out Frontier’s support topics for answers to frequently asked questions on account, billing, internet, TV and more.

Transferring Frontier service

Call 1.877.649.3380 to learn if Frontier is available in your new area and transfer existing services.

Check an order’s status

Looking for an update on a past Frontier order? Input your order number, ZIP code and last name to get the status of a pending order.

Visit the Support Wizard

Get live troubleshooting for internet, TV or phone services when you sign in with your Frontier ID, search with an account number or log in as a guest.

Frontier customer service frequently asked questions

Can I view my Frontier bill online?

Yes. When you log in with your Frontier ID, you can view your complete account summary including your current and past bills, payment history and payment methods. Also, manage key account information and opt for paperless billing to pay all your bills online in the future. You can also call Frontier customer service at 1.800.921.8101 for billing inquiries and to make a payment.

What is the difference between paying my bill at an agent location and a Frontier retail location?

Agent locations belong to a network of almost 25,000 places where you may pay your Frontier bill, including retailers as well as convenience or grocery stores in your area. Frontier retail locations are solely owned and operated by Frontier.

Does Frontier offer 24/7 customer service?

Frontier offers 24/7 customer service and technical support. Call 1.800.921.8101 to speak with a Frontier customer service or technical support representative.

What comes with Frontier Premium Technical Support?

Premium Technical Support customers will have access to unlimited maintenance, security checkups, anti-virus scans and software analysis, malware removal, network setup, troubleshooting and more. Call 1.888.620.3663 to order or use Premium Technical Support service.

Shop Frontier Communications

Call our internet and TV experts to learn more about Frontier services near you. We’ll help you compare plans and schedule your installation at a time that works for you.n

Shop plans

or call us today:1 (844) 451-2720

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