AT&T internet plans and services

Best AT&T fiber internet plans

*Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply.

†Internet speed claims represent maximum network service capability speeds & based on wired connection to gateway. 1GIG speeds require the latest router & recommended setup. Actual customer speeds may vary and are not guaranteed.  For more info, go to www.att.com/speed101.  

AT&T internet plan comparison

*Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Prices updated 03/27/24. †5-GIG: Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101. 05/24/24.

AT&T Internet (DSL) plans and speed vary, but they cost $55.00/mo. Speeds range from 10 – 100 Mbps download and 1 – 20 Mbps upload speed.

AT&T introduces 5G Home Internet plan

In select cities, AT&T has introduced a fixed wireless home internet plan to compete with T-Mobile’s and Verizon’s home internet plans. AT&T Internet Air will cost users $55/mo., plus taxes. If you add an eligible AT&T wireless (mobile) plan within the first 30 days, you can get the new plan for $35/mo.

AT&T Internet plans increase in price after 12 months

If you only have access to AT&T’s DSL plans, your bill will go up by $10/mo. in the second year. AT&T Fiber plans don’t have any price increases. This is about average for internet plans. Some Xfinity plans increase by $50/mo. in the second year, but Verizon Fios doesn’t have any rate increases at all.

Low-income internet assistance 

AT&T has a plan for low-income households called Access from AT&T, which provides free installation and in-home Wi-Fi®, no annual contract, no deposit and internet service for $30/mo. or less based on the maximum speed available at your address up to 100 Mbps.

AT&T provider review

With AT&T plans, customers can enjoy unlimited data and no contracts or equipment fees.

If you can get it, we scored AT&T Fiber as one of the best internet options in the country. It received the highest score for performance and value of any internet provider, with download speeds ranging from 300 to 4,700 Mbps. AT&T Fiber also got our highest score for value, which measures the price per Mbps on every plan. 

Even though the connection uses the same network until the last mile, AT&T’s DSL plans have almost the opposite scores: they were the lowest-rated plans of any cable company for both performance and value. It is more affordable than AT&T Fiber, but you’ll get a lot slower speeds for that cheaper price. DSL plans are also subject to rate hikes in year two of your service.

AT&T internet deals

AT&T often has deals on its internet service that change throughout the year. Right now, AT&T will cover your cancellation fee in full if you switch to AT&T Fiber. You can also get up to a $150 reward card if you order AT&T Fiber online. 

AT&T also offers an All In One Fiber+Wireless bundle. You can get AT&T Fiber for $35/mo. when you add an eligible AT&T Unlimited plan.

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AT&T Wi-Fi equipment and fees

Along with speed and price, equipment fees, data allowances and contracts are major considerations when choosing an internet service. With low equipment fees, unlimited data on most plans and no contracts, we find AT&T to be one of the more customer-friendly internet providers.

No equipment fees

AT&T Fiber includes the cost of equipment in the monthly price. If you get a DSL plan, the cost for your equipment from AT&T is $10/mo. This fee is a few bucks lower per month than other major internet providers like Verizon and Xfinity.

Free professional installation

AT&T is currently waiving its $99 professional installation fee. Self-installation is available in some areas, but most customers will have to schedule an appointment with an AT&T technician. 

No contract required for internet

AT&T internet plans do not require a contract. However, a term agreement may be required in some instances in order to qualify for select promotional offers.

Unlimited data with AT&T Fiber, select bundles

There are no data caps on any of the AT&T Fiber plans, and AT&T Internet customers who bundle with a qualifying TV service can also take advantage of unlimited data. 

AT&T’s 10-100 Mbps plans come with a monthly data allowance of 1TB/mo. Going over that limit could add a fee up to $50 to your bill, but the good news is the average household typically doesn’t come close to using that much data. If you have multiple people in your house binge-watching shows in HD and 4K all month long, however, you may want to keep an eye on your usage. You can also add unlimited data to these plans for an extra $30/mo.

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AT&T home internet vs. top competitors

In most areas serviceable for AT&T internet, a cable provider may also be available. You may also have access to competing DSL or fiber optic internet providers. Take a look at how AT&T compares to other internet service providers below:

*Wireless speeds may vary.
Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 05/24/24.

†Internet speed claims represent maximum network service capability speeds & based on wired connection to gateway. 1GIG speeds require the latest router & recommended setup. Actual customer speeds may vary and are not guaranteed. For 5 Gig, single device wired speed maximum 4.7 Gbps. For more info go to www.att.com/speed101.

Bundle TV with AT&T internet

There are a few ways to bundle AT&T internet with TV. You can add DIRECTV STREAM to any AT&T internet plan, but the company doesn’t offer much incentive to do so. The price isn’t discounted from what you’d pay if you bought the services separately, whether you go with an AT&T Fiber or Internet plan. 

You can also bundle AT&T Internet with DIRECTV satellite service, but again, the price is exactly the same as it would be if you subscribed to each service separately. 

If you want to add TV to the mix when you sign up for AT&T Internet, we recommend comparing DIRECTV STREAM with other live TV streaming services like Hulu + Live TV and YouTube TV. These services are available everywhere in the country, so you’ll have plenty of options no matter where you live. 

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AT&T customer reviews

AT&T received a 4 out of 5-star rating from customers who participated in Allconnect’s 2024 broadband customer satisfaction survey. One customer noted, “I purchased a standard plan. I have not had any problems with reliability, but sometimes the streaming is slow.”

The fiber and DSL internet company scores evenly across price, speed, reliability and customer service. Another respondent said, “My internet service was difficult in the beginning due to bldg. age and wiring to the street. But they were very consistent in communication and sending out personnel who explained what was happening.”

Featured customer reviews

AT&T customer satisfaction

Over recent years, AT&T has scored well with several watchdog rankings, including the American Customer Satisfaction Index, J.D. Power and Consumer Reports.

Ranked above most internet providers – ACSI 2023

The American Customer Satisfaction Index (ACSI) gives the largest internet providers annual customer satisfaction scores based on customer feedback. In 2023, AT&T received an 80/100 — leading all fiber internet providers. It also came in second behind T-Mobile with a score of 73 for its non-fiber services.

Best overall satisfaction – J.D. Power

J.D. Power also performs annual customer satisfaction for the largest internet providers. In 2020, J.D. Power rated AT&T number one in overall satisfaction in every region it had service. Contributing to AT&T’s high satisfaction score were high marks for Performance and Reliability, Cost of Service and Customer Service.

Middle of the pack – Consumer Reports

Consumer Reports members were the group who weren’t as positive about their experiences with AT&T internet. In a survey of 21,478 internet subscribers, AT&T received an overall score of 59/100. That might sound like a failing grade, but it’s more a reflection on the industry as a whole — Verizon led the pack with a 66/100. 

That said, if you’re concerned you’ll need regular technical support, it’s worth taking into account. AT&T got Consumer Reports’ lowest possible score for customer service.

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AT&T internet FAQs

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