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AT&T vs. Xfinity

Compare internet and TV services from AT&T and Xfinity to find the best plans for your home.

Compare AT&T vs. Xfinity

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Our methodology

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction.

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

For each sub-factor, we score all providers on a continuous scale of one to five, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between three and four. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.

We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.

Learn more about our methodology

AT&T vs. Xfinity highlights

  • Xfinity has faster speeds, but you’ll pay more for gig service: Xfinity’s fastest plan comes with speeds up to 2,000 and plenty of sticker shock with a starting price of $299.99/mo.* Their more reasonable gig plan offers speeds up to 1,000 Mbps, but has a starting price $20/mo. higher than AT&T’s Fiber 1000 plan. 
  • AT&T fiber offers the best value overall: With plans starting at 300 Mbps for only $5/mo. more than Xfinity’s starting plan of 25 Mbps, AT&T fiber offers a superior deal. AT&T’s DSL service, conversely, does not offer as good a value as AT&T fiber or Xfinity.
  • Xfinity offers bundle discounts: One of Xfinity’s biggest selling points is that the more services you bundle, the more you save. Xfinity lets you save $10/mo. for every service you bundle together. AT&T no longer offers any bundle discounts.
  • AT&T offers a higher quality service type: AT&T uses a 100% fiber optic network (where available). Xfinity, on the other hand, primarily relies on a cable network. Fiber optic technology is known for faster speeds (upload and download) and a more reliable connection overall.
  • AT&T boasts slightly higher customer satisfaction ratings: The American Customer Satisfaction Index (ACSI) scored AT&T higher than Xfinity for internet service in 2021. AT&T received a 71/100 while Xfinity came in at 67/100. However, Xfinity’s score increased seven points over the past four years, so it is making big improvements.

Is AT&T or Xfinity better for you?

Compared to AT&T, Xfinity internet has a lower starting price, plus higher max speeds in many areas. If you’re looking for faster speeds, AT&T fiber is likely to be the cheaper option as their higher-tiered plans are likely to come at a lower monthly price than similar Xfinity plans. Additionally, monthly equipment fees are lower with AT&T than Xfinity, that is unless you opt to use your own Xfinity compatible modem

If you are trying to decide between AT&T or Xfinity services for your home, looking at their plans side by side is a good idea. Below, we compare AT&T vs. Xfinity pricing, plans and features. 

Take a look at all the research or skip right to the info you need:


AT&T fiber vs. Xfinity internet prices

AT&T fiber and cable internet

AT&T offers two service types: fiber optic and DSL. AT&T’s fiber optic pricing and speeds are consistent throughout all of its locations; however, AT&T’s DSL’s speeds vary based on location and do not reach the same speed levels as AT&T’s fiber optic service.

Xfinity internet 

Xfinity internet is one of the largest cable providers and offers a wide range of speed plans. Although you can expect multiple internet plans to choose from no matter your location, Xfinity’s speeds and pricing changes based on the region you live in (West, Central/South or Northeast).

Which internet plan should you choose?

Best overall internet plans: AT&T Fiber 300 and AT&T Fiber 500

Overall, Xfinity cannot compete with AT&T’s value. For just $35/mo. for 300 Mbps or $45/mo. for 500 Mbps, AT&T offers incredible speeds for a relatively low price. These two plans are the best deals for the average household.

Xfinity offers the overall cheapest internet plan of 25 Mbps for $19.99/mo. In some locations the cost is $25/mo. for 25 Mbps but that is still cheaper than any of AT&T’s plans. For just  $10-$15/mo. more each month, AT&T offers 300 Mbps. Although slightly more expensive, this is a much better deal for anyone who consistently has more than two devices connected to the internet at a time or who works from home.

Xfinity offers the overall fastest plan of 2,000 Mbps but at $299.95/mo., this is not a realistic option for most households. While both Xfinity and AT&T offer Gig speed plans, Xfinity’s Gig plan offers slightly faster download speeds since it reaches 1,000 Mbps and AT&T’s only reaches 940 Mbps. AT&T’s Gig plan is likely the better option, however, because its upload speeds are considerably faster and it costs about $20/mo. less each month.


AT&T vs. Xfinity fees, data caps and contracts  

Fees

AT&T charges an equipment fee of $10/mo., but you also have the option to buy your own equipment. Installation fees can cost $99, but you can often get it waived or opt for self-install. There is an internet activation fee of $49.

Xfinity charges $14/mo. for its xFi Gateway device. You also have the option with Xfinity to buy your own equipment. There is a $40 professional installation free, but you also have the option of self-installation. 

Data caps

If you have DSL service from AT&T, you’ll have a data cap of 1 TB/mo. Exceeding your data cap can result in a $10 additional charge for each 50 GB block needed to compensate for your overage, with a max fee of $50. AT&T Fiber customers, on the other hand, can enjoy unlimited data with any plan.

Xfinity internet plans come with a 1 TB/mo. data cap. Northeastern states like Virginia, Maryland and New York now have a data cap of 1.2 TB/mo. as of October 2020. Exceeding your limit will result in added fees similar to AT&T’s, or you can sign up for unlimited data for an extra $30/mo.

Contracts

Contracts are not necessary with AT&T internet plans, but if you do sign a one-year agreement, you’ll enjoy promotional pricing until it expires. If you do sign that agreement and decide to cancel early, you’ll incur an early termination fee of $15/mo.* for each remaining month in your contract. That’s a bill of up to $180.

Xfinity logo

Allconnect Rating

3.58 / 5

Term agreements for Xfinity are less black and white. Some regions, such as the West and Northeast, may not require a contract to get the lowest pricing on select plans. Others, such as the Central and South regions may require a one or two-year contract to get the lowest monthly pricing. If you have a contract and cancel before it expires, you may be charged an early termination fee. The termination fee will be prorated based on the internet plan you choose.

Expert tip: AT&T fiber has simpler pricing than Xfinity

With no data caps, contracts and less expensive equipment fees, AT&T fiber offers a better deal.


AT&T vs. Xfinity bundles

Both AT&T and Xfinity have several popular TV and internet bundles. Xfinity has a variety of Double, Triple and Quad Play bundles which include phone and home security. In total, Xfinity offers four different cable TV plans, which range between 10 and 250+ channels. Pricing for Xfinity bundle deals range from $49.99/mo. to $149.99/mo. 

You can also expect at least $10/mo. off your bill when you bundle. For every Xfinity service you bundle together, you will receive an additional $10/mo. off your bundle (for a total of $30/mo. off). You can also expect a free Peacock streaming subscription when you select any bundle package (a $4.99/mo. value) and a free 4K streaming device, known as Xfinity Flex. 
AT&T also offers Double and Triple Play deals, and you can choose between AT&T TV and DIRECTV in select areas. AT&T offers a total of eight cable TV plans (four from AT&T TV and four from DIRECTV), which range between 65 and 250+ channels. Pricing for AT&T bundle deals range from $104.99/mo. to $154.99/mo.

Expert tip: Xfinity offers better perks and discounts when bundling, but AT&T’s internet service is superior

AT&T does not offer as many perks or discounts for its bundle packages and its TV packages are not as impressive. However, you still get AT&T’s superior internet service, which may be more important to many households.

Popular AT&T and Xfinity bundles side by side

Here’s a look at two comparable internet and TV bundles from AT&T and Xfinity. What makes these two plans so popular? They both have fast internet speeds to support a household of devices and have extended basic cable with popular channels, such as Animal Planet, Disney and HGTV. While AT&T offers faster internet speeds, its channel count is less impressive and it’s more expensive overall.

Additional bundles with varying internet speeds and channel counts are available from both providers and can vary by location.

AT&T TV vs. Xfinity TV

AT&T TV offers more channels and TV package options than Xfinity. Plus, DIRECTV is part of the AT&T family, giving you more AT&T internet and TV bundle possibilities.

Xfinity has fewer TV plan options than AT&T, but they do have some cheaper alternatives. Available Xfinity TV packages vary by location, and some packages may only be available with an Xfinity bundle. 

AT&T TV vs. Xfinity TV packages and pricing

Expert tip: Xfinity offers a better value for cable TV

Xfinity offers a high channel count with much lower starting prices than AT&T TV or DIRECTV. If you are simply looking for the highest channel count, however, then DIRECTV is your best bet. AT&T TV is overall the worst deal, but you don’t have to sign any long-term contracts like you do with DIRECTV and many of Xfinity’s cable TV plans.


AT&T vs. Xfinity customer service and satisfaction

The American Customer Satisfaction Index (ACSI) and Consumer Reports evaluates internet providers based on feedback from real customers and gives them an overall customer satisfaction score out of 100. Factors for determining a provider’s score include service quality, ease of understanding a bill and customer service experiences. 

Overall, AT&T scored slightly higher than Xfinity on the ACSI and Consumer Reports for customer satisfaction. on customer satisfaction for the ACSI and Consumer Reports. AT&T performed even better with J.D. Power, another reviewing website, that rated AT&T number in overall satisfaction in every region it provided service.

AT&T vs. Xfinity ratings


AT&T Fiber vs. Xfinity availability

If you are trying to decide between AT&T and Xfinity service at your home, you are probably in an area where both services are available. And you’re not alone, because AT&T and Xfinity are two of the largest internet providers in the U.S. 

Xfinity’s main serviceable areas: the Great Lakes areas, the Northwest and Eastern U.S.

AT&T’s main serviceable areas: the South and Northeastern U.S., most of California and select areas of Nevada.

AT&T and Xfinity coverage overlaps in many metro areas in the South, such as Atlanta, Houston, Little Rock, Miami and Nashville. Residents of select areas in the Midwest, including Chicago, Detroit and Kansas City, may also have access to AT&T and Xfinity. Coverage also overlaps in parts of California, including Fresno, Sacramento and San Francisco.

Learn more about AT&T and Xfinity availability near you.

AT&T vs. Xfinity recap

Pricing: Xfinity has lower starting prices, but AT&T’s cheapest plan comes with more speed.

TV + internet bundles: AT&T’s partnership with DIRECTV along with AT&T TV plans offers TV and internet subscribers a wider variety of bundle options from which to choose. However, Xfinity offers better TV deals, cheaper bundle options and superior perks and discounts. 

Speed: Xfinity has more speed options and the fastest max speed (up to 2,000 Mbps). AT&T is likely to have faster upload speeds, however, and has lower pricing on their gigabit plan than Xfinity.

Customer service and satisfaction: AT&T has consistently received higher customer satisfaction scores from the ACSI for both TV and internet service over the past three years.


AT&T vs. Xfinity FAQs

Does AT&T or Xfinity have the cheapest internet plan?

In many areas, Xfinity has lower introductory pricing than AT&T for similar services, but AT&T is likely to give you a better deal on faster internet speeds.

Yes. If you want to have an Xfinity TV plan with AT&T internet at your home, for example, and both provide service in your area, then you can do so. However, you won’t be able to bundle AT&T and Xfinity services onto one combined bill or get any bundle savings.

Which provider has the fastest speed for your home depends on where you live. In general, Xfinity has the fastest max advertised speeds. Their Gigabit Pro plan has download speeds up to 2,000 Mbps, while AT&T’s fastest plan has download speeds up to 940 Mbps. However, you are likely to experience faster upload speeds with AT&T Fiber over Xfinity internet.

Starting prices for Xfinity TV plans are lower than AT&T TV and DIRECTV packages, with TV plans starting at $20/mo.* in select areas compared to $59.99/mo.* for AT&T TV and DIRECTV.

AT&T TV plans give you a larger channel variety than Xfinity TV. AT&T TV offers five TV packages with channels ranging from 65 to 140+, whereas Xfinity has three TV packages with channels ranging from 10 to 260+.

Comcast is Xfinity’s parent company. The Xfinity product name covers the internet and TV division of the company. AT&T and Comcast/Xfinity are separate entities. Comcast did purchase AT&T Broadband in 2002, which was AT&T’s TV division at that time. AT&T’s current TV line of products, which includes DIRECTV, AT&T TV and AT&T TV NOW, are not affiliated with Comcast or Xfinity.

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Ari Howard

Written by:

Ari Howard

Associate Writer, Broadband & Wireless Content

Ari is an Associate Writer for the Allconnect team, focusing on broadband and wireless news, as well as broadband and TV provider deals. She recently graduated from Davidson College with a bachelor’s degree in… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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