Compare AT&T vs. Cox

Is AT&T or Cox better for your home?

AT&T and Cox offer comparable internet, TV and home phone services in many of the same areas. If your home is eligible for both services, you may be wondering, “Is AT&T or Cox better?” Depending on what you’re looking for, either service could prove to be the better one for your home.

Luckily, you don’t have to spend a lot of time comparing AT&T and Cox, because we’ve done the work for you already. Read on to see how AT&T and Cox compare in availability, bundle packages, internet service, TV and customer satisfaction.

• AT&T offers service in more states (21 to Cox’s 18), but Cox offers service to more parts of the U.S.
• Cox offers greater discounts for bundling services.
• Both providers offer gigabit internet, with speeds approaching 1,000 Mbps, but AT&T currently offers it in more areas.
• AT&T gives you more robust TV options with their DIRECTV service and is the exclusive provider of NFL SUNDAY TICKET.
• AT&T customer satisfaction for internet and TV ranked higher than Cox in 2017 and 2018.

At Allconnect®, we make it easy to find and compare internet and TV providers for your home. Here’s a snapshot of what you can expect from AT&T vs. Cox services.

AT&T vs. Cox quick comparison

• Available in 21 states for internet
• Internet and TV bundles starting at $65/mo.*
• Standalone internet starting at $40/mo.*
• Internet download speeds range 5 to 940 Mbps
• TV channels range 155 to 330+
• 1-year contract required for internet
• 2-year contract required for DIRECTV

• Available in 18 states
• Internet and TV bundles starting at $49.99/mo.*
• Standalone internet starting at $19.99/mo.*
• Internet download speeds range 10 to 1,000 Mbps
• TV channels range 75 to 250+
• 2-year contract required for internet and TV bundles

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 9/10/18.

Want to know more about how AT&T and Cox compare? Click the links below for more in-depth AT&T vs. Cox comparisons.

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AT&T vs. Cox availability

AT&T offers internet service in 21 states, primarily southern and midwest states plus Nevada and California, and TV service in 50 states via DIRECTV. Cox internet and TV service spans only 18 states but covers more regions of the U.S. than AT&T. Top service areas for each provider include:

• Little Rock, AR
• Los Angeles, CA
• San Francisco, CA
• Miami, FL
• Orlando, FL
• Atlanta, GA
• Chicago, IL
• Indianapolis, IN
• New Orleans, LA
• Detroit, MI

• Kansas City, MO
• St. Louis, MO
• Charlotte, NC
• Raleigh, NC
• Cleveland, OH
• Nashville, TN
• Austin, TX
• Dallas, TX
• Houston, TX
• San Antonio, TX
• Milwaukee, WI

• Fayetteville, AR
• Phoenix, AZ
• Tucson, AZ
• Long Beach, CA
• San Diego, CA
• Santa Barbara, CA
• Gainesville, FL
• Pensacola, FL
• Macon, GA
• Topeka, KS

• Witchita, KS
• Baton Rouge, LA
• New Orleans, LA
• Las Vegas, NV
• Omaha, NE
• Cleveland, OH
• Oklahoma City, OK
• Providence, RI
• Alexandria, VA
• Richmond, VA

Are services from AT&T and Cox available in your area? Find out with Allconnect. Click below to see available TV and internet plans for your home. Shop plans

AT&T vs. Cox bundles

AT&T and Cox offer bundles with various combinations of internet, TV and home phone services. Cox also offers home security services available to add to your bundle. Here’s a look at low-priced bundles with internet, TV and home phone from AT&T and Cox.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 9/10/18.

As you can see, AT&T and Cox offer comparable services for about the same price. Cox offers greater bundle savings, but that’s largely because their pricing for standalone TV and home phone is higher. Both providers offer additional bundles with faster internet speeds and more TV channels. You can also select an internet and TV bundle without adding home phone. Click below for more information about available internet and TV bundle options in your area. Shop bundles

AT&T vs. Cox internet

AT&T provides DSL and fiber-optic internet in select areas. While DSL is more widely-available, their fiber internet offers faster speeds. Cox uses cable internet technology, which features high availability and fast speeds across their network.

• Availablility: 21 states
• Network: DSL, fiber
• Lowest starting price: $40/mo.*
• Highest starting price: $90/mo.*
• Starting speed: up to 5 Mbps DSL, 100 Mbps fiber
• Fastest speed: up to 50 Mbps DSL, 940 Mbps fiber
• Data caps: 1 TB/mo., none with AT&T Fiber 1000 or bundles
• Included equipment: Wi-Fi Gateway Router
• Wi-Fi hotspots: access to 500,000+ included for free

• Availability: 18 states
• Network: cable
• Lowest starting price: $19.99/mo.*
• Highest starting price: $119.99/mo.*
• Starting speed: up to 10 Mbps
• Fastest speed: up to 1,000 Mbps
• Data caps: 1 TB/mo.
• Included equipment: None, Panoramic Wi-Fi Modem available starting at $9.99/mo.*
• Wi-Fi hotspots: access to 70,000 +included for free

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 9/10/18.

Cox gives you a few more internet speed options than AT&T, with plans ranging from 10 Mbps to 1,000 Mbps in most places where Cox is available. AT&T Fiber gives you a two or three plan options ranging from 100 to 1,000 Mbps, but their DSL service often limits you to whatever speed is available in your area, up to 50 Mbps.

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AT&T vs. Cox cheapest internet plans

If you need an internet connection for little more than checking email, browsing social media and streaming the occasional TV show, the cheapest internet available might be best for you. AT&T and Cox offer relatively low-priced internet options. Here’s a look a the cheapest internet from AT&T and Cox.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 9/10/18.

Find cheap internet in your area from AT&T, Cox and other internet providers with Allconnect. Click below to view internet plans, then click “CHEAPEST” to filter available internet plans by price.

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AT&T vs. Cox fastest internet plans

AT&T and Cox both offer internet plans with speeds fast enough to handle intense online activity, such as streaming video in HD, gaming online and connecting multiple devices at once. Here are the fastest internet plans from AT&T and Cox. Availability for each plan varies by location.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 9/10/18.

If you don’t need gigabit speeds, additional high-speed internet plans from AT&T and Cox include 100 and 300 Mbps plans. Though not as fast as gigabit service, these plans still give you ample speed for streaming, gaming and downloading on multiple devices. Not sure what speeds you need? Here’s a guide to finding the right speeds for your home. Once you’ve got an idea of what speeds you need, check to see what’s available in your area with Allconnect. Click below to bring up available plans in your area, then click “FASTEST” to filter results from fastest to slowest.

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AT&T vs. Cox TV service

Through its DIRECTV service, AT&T provides greater availability and TV package options compared to Cox. Unless you bundle, Cox only gives you one choice, the Cox Contour TV package, which comes with 140+ channels. Cox Contour TV Ultimate, with 250+ channels, and Cox Flex TV, a streaming option with 75+ channels, are only available with Cox bundle packages.

• Availability: 50 states
• Main TV package options: 6
• Channel range: 155 to 330+
• Starting price range: $35 to $110/mo.*
• DVR service: included
• DVR recrodings: up to 5 shows at once
• DVR equipment cost: 1 device free, then starting at $7/mo. each*
• Contract: 2 years

• Availability: 18 states
• Main TV package options: 1 (more available when bundled with internet)
• Channel range: 140+
• Starting price range: $64.99/mo.*
• DVR service: starting at $12.99 to $19.99/mo.*
• DVR recrodings: up to 6 shows at once
• DVR equipment cost: 1 included, starting at $8.50/mo. for each additional*
• Contract: none required

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 9/10/18.

DIRECTV gives you more package options and lower pricing, especially considering Cox’s added fees for DVR service and equipment. DIRECTV is also the exclusive provider of NFL SUNDAY TICKET, which brings customers every live, out-of-market game, every Sunday. Though Cox does not offer as many TV packages as DIRECTV, the cable TV service does present some advantages. Cox’s top DVR device lets you record one more show at once than DIRECTV’s, and you don’t have to sign a lengthy contract for service. Choosing cable TV over satellite TV means you’re also less likely to experience service interruptions due to inclement weather.

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AT&T vs. Cox customer satisfaction

Over the past two years, AT&T ranked higher than Cox in customer satisfaction ratings from the American Customer Satisfaction Index (ACSI). Here are each providers ratings out of 100 for internet and TV in 2017 and 2018.

ACSI ratings 2017 & 2018: internet

Providers	2017	2018
	69	68
	62	59

ACSI ratings 2017 & 2018: TV

Providers	2017	2018
	68	64
	61	60

AT&T/DIRECTV also outranked Cox in customer satisfaction in most regions and categories in 2017, according to J.D. Power. Cox internet did, however, outrank AT&T for overall satisfaction and performance/reliability in the West region.