Verizon Fios Internet vs. Comcast’s Xfinity: Which is best for you?
Verizon Fios and Comcast’s Xfinity are two of the largest internet providers in the country. Xfinity offers the cheapest plan with the Connect More plan for $39.99/mo.* for 100 Mbps. However, Verizon offers a better value with its 300 Mbps package for $49.99/mo.
Both Verizon and Xfinity rank near the top for customer satisfaction, but Verizon scored slightly higher on the American Customer Satisfaction Index (ACSI) with a score of 72/100 in 2022. Xfinity scored 66/100.
Verizon Fios pros
No data caps: Verizon offers unlimited data, while Xfinity imposes a 1 TB data cap
Better value: Verizon offers faster download and uploads speeds for a lower price compared to Xfinity
Cheapest starting price: Xfinity’s plans start at just $30/mo., while Verizon’s plans start at $39.99/mo.
Fastest speeds: Xfinity’s max speeds reach up to 2000 Mbps. Verizon’s max speeds can reach up to 940 Mbps.
Our scores for Verizon Fios and Xfinity internet
|Providers||Number of plans||Affordability||Performance||Value||Customer satisfaction||Final score|
Verizon Fios vs. Xfinity internet
Verizon Fios internet plans and prices
4.02 / 5
|Plan name||Download speed||Upload speed||Monthly price||Allconnect score|
|300 Mbps||300 Mbps||300 Mbps||$49.99/mo.||4.48/5|
|500 Mbps||500 Mbps||500 Mbps||$69.99/mo.||4.38/5|
|Gigabit Connection||940 Mbps||880 Mbps||$89.99/mo.*||4.38/5|
*w/ Auto Pay + taxes & equip. charges
Xfinity internet plans and prices
3.53 / 5
|Plan||Download speeds||Upload speeds||Starting price||Allconnect score|
|Connect||75 Mbps||10 Mbps||$30.00/mo.*||2.94/5|
|Connect More||200 Mbps||10 Mbps||$40.00/mo.*||2.96/5|
|Fast||300 Mbps||10 Mbps||$55.00/mo.||3.31/5|
|Superfast||800 Mbps||20 Mbps||$70.00/mo.||3.58/5|
|Ultrafast||900 Mbps||20 Mbps||$75.00/mo.||3.60/5|
|Gigabit Extra||1,200 Mbps||35 Mbps||$80.00/mo.||3.59/5|
|Gigabit Pro||6,000 Mbps||6,000 Mbps||$299.95/mo.||3.95/5|
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 11/19/21.
Verizon Fios vs. Comcast’s Xfinity internet fees
Fees are always a consideration when shopping for the best internet value, and you can expect added fees with both Verizon and Comcast’s Xfinity.
Verizon’s equipment rental fee is slightly more expensive than Xfinity’s equipment, but only by a dollar ($15/mo. compared to $14/mo.). If you choose Verizon’s Gigabit plan, however, you can get your equipment fee waived.
Both providers also give you the option to use your own equipment and save on the monthly fee, but you’ll be sacrificing some functionality and tech support.
Contracts and data caps
Verizon Fios Home Internet data cap: None
Xfinity internet data cap: 1 TB/mo.
Verizon does not require a contract, nor does it implement hard data caps, so you don’t have to worry about any added fees there.
Xfinity has no-contract options, but you’ll likely pay an extra premium (around $10/mo.) on your plan if you choose no contract. If you do opt for a contract to get the cheaper introductory pricing, canceling before your contract expires could cost you $10 for every month left on your contract in early termination fees.
Xfinity also has a 1 TB/mo. data cap on most plans. Going over could cost you $10 per 50 GB needed to satisfy your overage. Or you can add unlimited data to your plan for an extra $50/mo.
Verizon Fios vs Xfinity bundles
For the most part, each provider lets you combine the speeds you want with the TV package of your choice. Both Verizon’s and Xfinity’s individual internet and TV plans are available as part of a bundle package.
Verizon makes combining services fairly simple with their Mix and Match offers that let you combine the internet and TV plans you want, without having to select from prepackaged “bundles.” The potential downside is that there are no added savings when you bundle, but that’s because the individual services are already offered at the lowest price.
Xfinity bundles do come with a discount, up to $10 off your monthly bill for each service you add (for up to $40/mo. off if you get internet, TV, home phone and home security).
Xfinity is known for its affordable bundle deals. While both providers offer an internet and TV bundle deal of 200 Mbps, Xfinity offers slightly more channels and a lower starting price.
One benefit of Verizon Fios is that none of their bundle deals require a contract. Many of Xfinity’s bundles, on the other hand, do require a one- to two-year contract. Also, watch out for Xfinity’s hidden fees, such as the Broadcast TV fee and the regional sports fee, as those can add up quickly.
Fios TV vs. Xfinity TV channel packages
Both Verizon and Xfinity offer a wide variety of channel packages and personalized options so customers can select the plan that’s right for them.
- 85+ to 425+ channels
- Seven Fios TV channel packages available
- Record up to two shows at once with standard DVR, up to six shows with Multi-room DVR Enhanced Service
- Up to 2 TB of DVR storage
- Local channels included
- Premium channels, sports packs and international channels available to add on
- 170,000+ On Demand titles available with Verizon Fios TV
- 10+ to 260+ channels
- Five channel packages available
- Premium, international, subscription and nine sports add-on packages available
- Up to three premium channels included for first 12 months with select plans
- Record six shows at once
- Store up to 500 GB of content
- Local channels included
Sports fans will fare better with Xfinity TV which offers nine sports add-on options along with premium and international content. Another unique feature about Xfinity TV is that Xfinity includes the Xfinity X1 DVR, which comes with the X1 voice remote, allows customers to access live TV straight from the device and records up to five shows at a time.
Customers that want to choose between basic and enhanced DVR capabilities and a wider range of channels may find Verizon Fios TV is the better service for their household. Verizon TV is particularly attractive to many new customers because it offers a “Test Drive” package where customers can access all available channels for 60 days, and then customize a plan with a lineup of their favorite channels.
Additional things to consider
Both Verizon and Xfinity offer discounts to customers who sign up for a mobile plan along with internet service.
Each provider also offers promotional deals like free streaming subscriptions and Visa Reward Cards. For example, Verizon’s Premium Fios plan perks can sometimes include up to 12 months of Disney+, Verizon Cloud Storage and up to $100 in gaming credits. For Xfinity, customers get free Peacock Premium streaming service with all plans.
Verizon Fios vs. Xfinity customer satisfaction
While both Verizon Fios and Xfinity have some of the best customer satisfaction ratings when it comes to internet service providers (ISPs), Verizon Fios outranks Xfinity. According to the American Customer Satisfaction Index (ACSI), Verizon Fios scored a 72/100 on customer satisfaction in 2022, putting Verizon in first place for customer service satisfaction and Xfinity scored a 66, putting Xfinity in fourth place. The average score for customer satisfaction among ISPs is 65.
|Provider||ACSI 2020||ACSI 2021||ACSI 2022|
Overall, Verizon is a slightly better value compared to Xfinity. Not only does Verizon offer better starting speeds for a great price, but also its upload speeds are significantly faster than Xfinity’s and its service is more reliable. You also won’t experience the huge price increases with Verizon as you will with Xfinity.
Since Verizon relies on a 100% fiber network and Xfinity relies on cable internet, Verizon is the more reliable provider.
Overall Verizon offers a better value for high-speed internet service compared to Xfinity.
No. Xfinity and Verizon are different internet providers that offer internet service in some overlapping areas of the U.S.
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Written by:Ari Howard
Associate Writer, Broadband & Wireless Content
Ari is an Associate Writer for the Allconnect team. She primarily writes about broadband news and studies, particularly relating to internet access, digital safety, broadband-related technology and the digital d… Read more
Edited by:Robin Layton
Editor, Broadband Content
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