Transfer your Verizon service to a new address

Robin Layton

Sep 5, 2024 — 4 min read

Learn how you can successfully schedule your move and anticipate some fees that may show up on your next monthly bill.

The logistics of a big move can be overwhelming. Thankfully, Verizon Fios offers a quick and simple online process that makes transferring your TV and internet services the least of your worries. And when it comes to the costs, our experts have you covered. Take a look at some fees that may be associated with your move and some tips you should know before the big day.

Does Verzion Fios have transfer fees?

When it’s time to move your Verizon Fios services, it’s as easy as filling out the online transfer form and scheduling your installation. But what are the fees associated with your move and how can you make your transfer as cost-efficient as possible? See a breakdown of what you can expect on your next Verizon monthly bill after you settle into your new place.

Verizon Fios transfer fee

At this time, Verizon does not charge a fee to transfer your services from one address to the next. However, you experience moving charges in the form of installation fees if you’re unable to self-install.

Verizon Fios professional installation

Professional installation by a Verizon Fios technician will cost a one-time fee of $99 and will only be necessary if fiber-optic wiring is not already set up at your new residence.

Verizon Fios self-installation

You’ll be able to self-install your Verizon Fios services at your new address if the home has already been wired to accommodate a fiber-optic network. If self-installation is an option for you, Verizon will send you a kit with instructions and pictures. If you’d rather leave it to a professional, you can arrange for a technician to come out at your earliest convenience.

Keep your existing Verizon plan

If you are moving but would like to keep your internet service with Verizon, you need to ensure that Verizon serves your new address.

Also, make sure that your type of current internet plan is available. Not all serviceable addresses for Verizon will have the same internet connection. For example, Verizon 5G relies on your proximity to a cell tower.

Choosing a new Verizon plan

If Verizon is available at your new address, you may want to consider upgrading to a new plan, if higher speeds are available.

First, determine what speeds you need based on how many people will be using the internet in your home.

Verizon Fios

Verizon Fios internet plans have download speeds of 300 Mbps, 500 Mbps, 940 Mbps and 1.5 Gbps. Prices range from $34.99/mo. to $84.99/mo. with auto pay and select mobile plans.* Fios is available in some Mid-Atlantic states: Maryland, Delaware, New Jersey, New York, District of Columbia, Pennsylvania, Massachusetts, Virginia and Rhode Island.

Verizon 5G Home Internet

Verizon’s 5G Home Internet service relies on proximity to a Verizon cell tower. Internet speeds range from 85 to 1,000 Mbps. The two available 5G home internet plans have no data caps, equipment fees or annual contracts.

Verizon TV

Verizon also offers Fios TV plans with up to 425+ channels. Prices range from $69 to $129/mo. You don’t have to be a Verizon Fios internet customer to subscribe to Fios TV. Verizon will provide you with a set-top TV box, and you can activate the service yourself.

Verizon Mobile

Verizon Mobile offers three unlimited data plans. Mobile and internet customers can get a discount by combining Verizon internet and select internet plans with the auto-pay option.

Verizon equipment fees

For Fios, there is a $99 setup charge that is only waived for online Fios 1 Gig and Fios 2 Gig orders. The other plans are assessed a $99 charge.

For 5G home internet, the necessary equipment is provided without extra charges.

Verizon routers

You can use your own Verizon-compatible router as well. The benefits of using a router you purchased over the provided equipment are the benefits like parental controls, better speeds and more.

Frequently asked questions about moving Verizon services

How do I let Verizon know that I’m moving?

First, log in to your Verizon account online and then submit a service transfer request. A representative will process your form and reach out to schedule your installation and move at a time that works best for you.

If services at your new address require the same equipment as service at your existing location, you may be able to take your devices with you. If it requires new equipment, you’ll need to return your devices. Talk to a Verizon representative today to find out whether you need to return your equipment and how you can do so.

If Verizon services are unavailable at your new address, you’ll need to locate a serviceable provider in your area before your move. Call now to speak to an expert about what’s available in your area and to schedule your new services today.

Once you place your online transfer request, you can schedule your installation date for the next available weekday or weekend appointment. Select your date from a list of open appointments and you’ll receive a confirmation email within 24 hours. Same-day appointments can be made based on availability.

Yes. However, the current resident at your new address must have already disconnected their old services before yours can be installed. Complete your online transfer form and a representative from Verizon will reach out to the current resident at your new address to make arrangements for service disconnection.

Verizon recommends a two-week lead time before setting up your service transfer.

It’s fine! Verizon wants your move to go as smoothly as possible. You’ll get a reminder email a couple of days before you’ve scheduled your service transfer, and you’ll be able to request an appointment change. If you’d like to reschedule before your reminder, call 1.800.VERIZON.

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Robin Layton

Written by:

Robin Layton

Editor, Broadband Content

Robin Layton is an editor for the broadband marketplace Allconnect. She built her internet industry expertise writing and editing on the site since January 2020, as well as on Allconnect’s sister site MYMOVE.com… Read more