Frontier vs. Xfinity 2022 comparison
See how Frontier Communications and Xfinity internet and TV services compare.
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Is Frontier or Xfinity your best provider?
Thinking about Frontier or Xfinity services for your home? Frontier is now available in 25 states nationwide and covers about 11% of the U.S., while Xfinity is available in 39 states and covers about 36% of the U.S. population, according to the FCC. Areas where Frontier and Xfinity service may overlap include parts of Indiana, Illinois, Pennsylvania, central California and West Virginia. Here’s how Xfinity’s service compares to Frontier overall:
- Best for cheap internet: Xfinity has lower starting internet pricing than Frontier.
- Best for fastest internet: Frontier offers the fastest plan with speeds up to 5,000 Mbps. Xfinity offers plans with speeds up to 3,000 Mbps in select areas.
- Best for TV packages and bundle savings: Xfinity will be your best bet for signing up for new TV services and taking advantage of bundle savings.
- Best for overall customer satisfaction: Xfinity scores higher for internet service, but the two rank about the same for TV, according to the American Customer Satisfaction Index (ASCI).
Frontier vs. Xfinity internet
Regardless of which Frontier internet service is available in your area, Xfinity is likely to give you more plan options. Available speeds and pricing will vary, but Xfinity typically presents six or seven plan options with speeds ranging from 25 to 3,000 Mbps.
Frontier Fiber comes with fewer plan options than Xfinity, but offers choices of fiber plans from 500 to 5,000 Mbps. On the other hand, Frontier Internet may have only one DSL plan to choose from as this service is limited to whatever speeds are available at your address.
In general, if you can get Frontier Fiber at your address, it will provide faster upload speeds than Xfinity, but its DSL plans are usually on the slower side. Xfinity has some of the fastest download speeds in the country, but its upload speeds are usually lower, which could be a problem for activities like online gaming.
Frontier Fiber Internet plans and pricing
|Feature||Business Fiber 500||Business Fiber 1 Gig||Business Fiber 2 Gig|
|Download speed||500 Mbps||1,000 Mbps||2,000 Mbps|
|Upload speed||500 Mbps||1,000 Mbps||2,000 Mbps|
*w/Auto Pay and Paperless Bill per month. Exclusive offer for qualified addresses. For new residential Internet customers only. Max speeds are wired, Fiber 1 Gig location dependent. Wi-Fi, actual & average speeds vary. Max speed capable range for Fiber 500 (450-500 Mbps download/upload), Fiber 1 Gig (846-1000 Mbps download, 792-1000 Mbps upload), Fiber 2 Gig (1800-2000 Mbps download/upload) and requires 2 Gbps capable devices and wiring. Fiber 5 Gig (4500-5000) and requires 5 Gbps capable devices and wiring. Performance details: frontier.com/internetdisclosures. Requires Auto Pay or $10/mo fee applies. Printed bill available for $2.99/mo. Fee does not apply to select customers. $50 expert installation fee applies for Fiber 500M. A $20 equipment restocking fee per household applies when Internet is disconnected. A fee up to $150 per device for Fiber 500M, 1 Gig, and 2 Gig, and up to $400 for Fiber 5 Gig also applies if equipment is not returned. Other applicable charges and additional services are extra. Subject to availability. Price and terms subject to change. Cannot be combined with other offers. Other restrictions, Frontier policies and service terms apply. Last updated 03/01/23.
Xfinity internet plans and pricing
Xfinity has different plans and prices throughout the country, so the options you see at your address may not match exactly what you see below.
|Plan||Allconnect score||Starting price||Download speeds||Upload speeds|
|Performance Starter||2.83/5||$9.95/mo.||50 Mbps||10 Mbps|
|Performance||2.89/5||$29.95/mo.||100 Mbps||10 Mbps|
|Performance Pro||3.40/5||$25.00/mo.*||200 Mbps||50 Mbps|
|Blast! Internet||4.03/5||$35.00/mo.*||400 Mbps||20 Mbps|
|Extreme Pro||4.06/5||$60.00/mo.*||800 Mbps||25 Mbps|
|Gigabit Plus||4.00/5||$70.00/mo.*||1,000 Mbps||35 Mbps|
|Gigabit Pro||3.94/5||$80.00/mo.||1,200 Mbps||3,000 Mbps|
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 03/07/22.
Frontier vs. Xfinity bundles
Frontier doesn’t offer true internet and TV bundles like other providers. Instead, it partners with independent TV providers and streaming services to offer TV plans. You can add live TV service from DISH satellite TV, DIRECTV STREAM, Sling TV or Fubo TV, but there’s no real benefit to doing so — the price is the same whether you bundle with Frontier or not.
Bundling Xfinity services, on the other hand, can get you discounts to the tune of $10 off the monthly price per service for the first year.
We’ve listed some popular Frontier and Xfinity bundles below for you to compare. Keep in mind, Frontier doesn’t offer TV service itself, but partners with other providers. More Xfinity internet and TV bundles may be available in your area, too.
Frontier internet and TV bundles
|Bundle||Starting price*||TV channels|
|Fiber 500 + Sling Blue||$69.99/mo.*||43|
|Fiber 500 + Fubo TV Starter||$103.98/mo.*||113|
|Fiber 500 + DIRECTV STREAM CHOICE||$128.98/mo.*||90+|
|Fiber 500 + DISH America’s Top 120||$108.98/mo.*||190|
*Exclusive offer for qualified addresses. For new residential Internet customers only. Max speed capable range for Fiber 1 Gig (846-1000 Mbps download, 792-1000 Mbps upload). Performance details: frontier.com/internetdisclosures. Subject to availability. Cannot be combined with other offers. Other restrictions, Frontier policies and service terms apply. Last updated 01/30/23.
Xfinity internet and TV bundles
|Bundle||Starting price*||Max download speeds||TV channels|
|Choice Double Play||$49.99/mo.*||100 Mbps||10+|
|Ultimate Double Play||$109.99/mo.*||600 Mbps||185+|
|Premier Double Play||$125.00/mo.*||1200 Mbps||185+|
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 03/07/22.
Xfinity vs. Frontier customer satisfaction
The ACSI Telecommunications Report provides a ranking based on customer satisfaction for top internet and TV providers. Here’s how Frontier and Xfinity scored in internet and TV categories over the past four years.
|Provider/service||2021 score||2020 score||2019 score||2018 score||Avg. past four years|
Frontier vs. Xfinity FAQs
No. Frontier operates separately from Comcast. Xfinity is the brand name of the internet, TV and home phone services that Comcast offers.
No. While Frontier uses fiber optic networks acquired from Verizon to deliver home internet, TV and phone services, they are not the same company.
Frontier acquired fiber optic networks from Verizon in California, Florida and Texas. Since then, Frontier Fiber has expanded into other states including South Carolina.
The Xfinity Performance Starter is the cheapest internet package from Xfinity. Their Basic TV package is their cheapest TV package.
Yes, new customers can still sign up for Frontier. When the company declared bankruptcy, its CEO said, “We can now focus on executing our strategy to drive operational efficiencies and position our business for long-term growth.” While Frontier has sold off assets in Washington, Oregon, Idaho, and Montana, it still plans to offer internet and TV service across the U.S.
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Written by:Joe Supan
Principal Writer, Broadband Content
Joe Supan is a principal writer for Allconnect and CNET. He has helped build the proprietary metrics used on Allconnect’s review pages, utilizing thousands of data points to help readers navigate these complex… Read more
Edited by:Robin Layton
Editor, Broadband Content
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