Frontier vs. Xfinity 2022 comparison

See how Frontier Communications and Xfinity internet and TV services compare.

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Is Frontier or Xfinity your best provider?

Thinking about Frontier or Xfinity services for your home? Frontier is now available in 25 states nationwide and covers about 11% of the U.S., while Xfinity is available in 39 states and covers about 36% of the U.S. population, according to the FCC. Areas where Frontier and Xfinity service may overlap include parts of Indiana, Illinois, Pennsylvania, central California and West Virginia. Here’s how Xfinity’s service compares to Frontier overall:

  • Best for cheap internet: Xfinity has lower starting internet pricing than Frontier.
  • Best for fastest internet: Frontier offers the fastest plan with speeds up to 5,000 Mbps. Xfinity offers plans with speeds up to 3,000 Mbps in select areas.
  • Best for TV packages and bundle savings: Xfinity will be your best bet for signing up for new TV services and taking advantage of bundle savings.
  • Best for overall customer satisfaction: Xfinity scores higher for internet service, but the two rank about the same for TV, according to the American Customer Satisfaction Index (ASCI).

Frontier vs. Xfinity internet

Regardless of which Frontier internet service is available in your area, Xfinity is likely to give you more plan options. Available speeds and pricing will vary, but Xfinity typically presents six or seven plan options with speeds ranging from 25 to 3,000 Mbps. 

Frontier Fiber comes with fewer plan options than Xfinity, but offers choices of fiber plans from 500 to 5,000 Mbps. On the other hand, Frontier Internet may have only one DSL plan to choose from as this service is limited to whatever speeds are available at your address.

In general, if you can get Frontier Fiber at your address, it will provide faster upload speeds than Xfinity, but its DSL plans are usually on the slower side. Xfinity has some of the fastest download speeds in the country, but its upload speeds are usually lower, which could be a problem for activities like online gaming.

Frontier Fiber Internet plans and pricing

Xfinity internet plans and pricing

Xfinity has different plans and prices throughout the country, so the options you see at your address may not match exactly what you see below.

Frontier vs. Xfinity bundles

Frontier doesn’t offer true internet and TV bundles like other providers. Instead, it partners with independent TV providers and streaming services to offer TV plans. You can add live TV service from DISH satellite TV, DIRECTV STREAM, Sling TV or Fubo TV, but there’s no real benefit to doing so — the price is the same whether you bundle with Frontier or not.

Bundling Xfinity services, on the other hand, can get you discounts to the tune of $10 off the monthly price per service for the first year.

We’ve listed some popular Frontier and Xfinity bundles below for you to compare. Keep in mind, Frontier doesn’t offer TV service itself, but partners with other providers. More Xfinity internet and TV bundles may be available in your area, too.

Frontier internet and TV bundles

Xfinity internet and TV bundles

Xfinity vs. Frontier customer satisfaction

The ACSI Telecommunications Report provides a ranking based on customer satisfaction for top internet and TV providers. Here’s how Frontier and Xfinity scored in internet and TV categories over the past four years.

Frontier vs. Xfinity FAQs

Is Frontier part of Comcast?

No. Frontier operates separately from Comcast. Xfinity is the brand name of the internet, TV and home phone services that Comcast offers.

No. While Frontier uses fiber optic networks acquired from Verizon to deliver home internet, TV and phone services, they are not the same company.

Frontier acquired fiber optic networks from Verizon in California, Florida and Texas. Since then, Frontier Fiber has expanded into other states including South Carolina.

The Xfinity Performance Starter is the cheapest internet package from Xfinity. Their Basic TV package is their cheapest TV package.

Yes, new customers can still sign up for Frontier. When the company declared bankruptcy, its CEO said, “We can now focus on executing our strategy to drive operational efficiencies and position our business for long-term growth.” While Frontier has sold off assets in Washington, Oregon, Idaho, and Montana, it still plans to offer internet and TV service across the U.S.

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Joe Supan

Written by:

Joe Supan

Principal Writer, Broadband Content

Joe is a senior writer for CNET covering home technology and broadband. Prior to joining CNET, Joe led MYMOVE’s moving coverage and reported on broadband policy, the digital divide, and privacy issues for the br… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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