Is Frontier or Xfinity your best provider?

Thinking about Frontier or Xfinity services for your home? While Frontier filed for bankruptcy in April 2020, it’s still available in 25 states. In Washington, Oregon, Idaho and Montana, Ziply Fiber has taken over Frontier’s areas, and it offers internet plans starting at $20/mo. Here’s how Xfinity’s service compares to Frontier overall:

  • Best for cheap internet: Xfinity has lower starting internet pricing than Frontier.
  • Best for fastest internet: Xfinity offers the faster internet plans with speeds up to 2,000 Mbps in select areas. Frontier’s fastest plan still offers plenty of speed, up to 940/880 Mbps.
  • Best for TV packages and bundle savings: Xfinity will be your best bet for signing up for new TV services and taking advantage of bundle savings.
  • Best for overall customer satisfaction: Xfinity scores higher for internet service, but the two rank about the same for TV, according to the American Customer Satisfaction Index (ASCI).

Frontier vs. Comcast Xfinity comparison

  • Available in 25 states
  • Bundles starting at $74.98/mo.*
  • FiberOptic speeds ranging from 50 Mbps to 940/880 Mbps
  • Bundle with DISH TV packages 190-260+ channels
  • No internet or home phone contracts

  • Available in 39 states
  • Bundles starting at $49.99/mo.*
  • Speeds ranging from 25 Mbps to 2 Gbps
  • 10-260+ cable TV channels
  • No term agreement, one-year or two-year term agreement options available

Overall, Xfinity is the better choice for people looking for the top speeds or cheap internet and TV bundles. Xfinity actually has some of the fastest internet plans in the country, with speeds topping out at 2,000 Mbps in some areas. Frontier has fiber optic connections in some areas, too, but speeds only go up to 940 Mbps. Xfinity has also scored higher over the past four years when it comes to customer satisfaction.

Frontier vs. Xfinity bundles

Frontier uses a fiber optic or DSL network to deliver internet service. The available service type in your area may affect the pricing and channels you get with Frontier TV. You can also bundle your Frontier internet service with a satellite TV package from DISH.

Xfinity uses the same coaxial cables to deliver both internet and TV service, so bundles featuring the two are available in all Xfinity service areas. Bundling Xfinity services can get you discounts to the tune of $10 off the monthly price per service for the first year.

We’ve listed some popular Frontier and Xfinity bundles below for you to compare. Keep in mind, Frontier internet and TV bundles are no longer available to new customers. More Xfinity internet and TV bundles may be available in your area, too.

Frontier internet and TV bundles

Xfinity internet and TV bundles

Frontier vs. Xfinity internet overview

Regardless of which Frontier internet service is available in your area, Xfinity is likely to give you more plan options. Available speeds and pricing will vary, but Xfinity typically presents six or seven plan options with speeds ranging from 25 to 2,000 Mbps. 

Frontier FiberOptic comes with less plan options than Xfinity, but still has choices of 50 Mbps, 500 Mbps or gig plans in many areas. On the other hand, Frontier Internet may have only one internet plan to choose from as this service is limited to whatever speeds are available at your address.

Frontier vs. Xfinity cheap internet plans

If you’re a light internet user, you may be interested in a standard internet plan with enough speeds for occasional browsing, social media and email access. Both providers offer low-cost internet plans starting at just under $30/mo. where available.

Frontier vs. Xfinity fastest internet plans

Frontier and Xfinity deliver gigabit speeds, up to 940 Mbps or higher in select areas. While Xfinity offers the fastest residential plan with speeds up to 2,000 Mbps, Frontier’s FiberOptic gigabit plan gives you plenty of speed, up to 940/880 Mbps, and comes with unlimited data.

At $300/mo., Xfinity’s Gigabit Pro may come with some sticker shock. Their standard Gigabit plan, however, is a bit more reasonable and still comes with plenty of speed, starting around $80/mo. for up to 1,000 Mbps. 

Frontier FiberOptic and Xfinity’s gigabit plans are similar in max download speeds and price, so if you have the option of the two, we’d recommend Frontier FiberOptic. Not only is it marginally cheaper, but the 100% fiber optic connection offers significantly faster upload speeds and exceptional speed reliability, even during peak usage times.

Frontier vs. Xfinity TV

Frontier and Xfinity offer different TV packages depending on where you live. Frontier offers Frontier TV or FiberOptic TV, and each service varies in TV package options, available channels, DVR capabilities and monthly price.

For TV Shoppers on a budget Xfinity’s Basic TV gives you local channels and a few extras for a low monthly cost. In some locations, this package is only available with an Xfinity internet and TV bundle. Frontier also requires you to bundle internet and TV to be eligible for certain TV packages.

If you already have Frontier TV service, it may be worth keeping as opposed to switching to Xfinity TV. Frontier FiberOptic TV features a 100% fiber optic connection which can often deliver more channels and better picture quality than standard cable service such as Xfinity TV.

On the other hand, Xfinity does have basic cable packages and bundle savings that aren’t available with Frontier TV service.

The best in customer satisfaction

The ACSI Telecommunications Report provides a ranking based on customer satisfaction for top companies in data, voice and video services. Here’s how Frontier and Xfinity scored in internet and TV categories over the past four years.

Frontier vs. Xfinity availability

After filing for bankruptcy, Frontier is now available in 25 states nationwide and covers about 11% of the U.S., while Xfinity is available in 39 states and covers about 36% of the U.S. population, according to the FCC.

Areas where Frontier and Xfinity service may overlap include parts of Indiana, Illinois, Pennsylvania, central California and West Virginia.

Frontier’s DSL service was more likely to be available in rural areas, whereas Xfinity offers cable internet service primarily in metro areas. To see what’s available in your ZIP code, click “Check availability” below.

Frontier vs. Xfinity FAQs

Is Frontier part of Comcast?

No. Frontier operates separately from Comcast. Xfinity is the brand name of the internet, TV and home phone services that Comcast offers.

No. While Frontier uses fiber-optic networks acquired from Verizon to deliver home internet, TV and phone services, they are not the same company.

Frontier acquired fiber-optic networks from Verizon in California, Florida and Texas. Since then, Frontier FiberOptic has expanded into other states including South Carolina.

The Xfinity Performance Starter is the cheapest internet package from Xfinity. Their Basic TV package is their cheapest TV package.

Yes, new customers can still sign up for Frontier. When the company declared bankruptcy, its CEO said, “We can now focus on executing our strategy to drive operational efficiencies and position our business for long-term growth.” While Frontier has sold off assets in Washington, Oregon, Idaho, and Montana, it still plans to offer internet and TV service across the U.S.

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Taylor Gadsden

Written by:

Taylor Gadsden

Writer, Broadband & Wireless Content

Taylor is a veteran member of the Allconnect content team and has spearheaded a number of projects, including a data piece on the top fiber cities in the U.S. and a troubleshooting guide on how to connect your p… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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