Spectrum internet speed test

Test your Spectrum internet plan to see if you are getting the advertised speeds.

How does the Spectrum internet speed test work?

The speed test first establishes a connection with the best available server. Your “ping,” or time it takes to establish this connection, is measured in milliseconds.

Next, the test will measure your download speed by receiving a small amount of data over the browser. The speed at which the data is transferred is shown in megabits per second, or Mbps.

The test then performs a similar action, this time sending a small amount of data over the browser to test your upload speed. Your upload speed will also appear in Mbps and may be significantly lower than your download speed, especially if using a DSL, cable or satellite connection.

During the test, the application will measure any encountered delays (known as “jitter” or “latency”). Like ping, jitter is measured in milliseconds.

Tips for using the Spectrum speed test

For the most accurate test results, follow the steps below. Note that these steps are not required prior to starting the test, but they will help ensure accuracy. 

  • Test your speeds using a LAN connection. Connect your computer directly to your modem using an Ethernet cable. For the best results, use a Cat5e or higher cable.
  • Disconnect any other wired or wireless devices that could use up bandwidth and interfere with your test results. If you have a separate modem and router, simply unplugging your router from the modem should suffice. If you have a modem/router combo device, you’ll want to disconnect or turn off all Wi-Fi enabled devices.
  • Close any other browser windows or applications on your computer, such as Netflix or Spotify, that use an internet connection. You are now ready to start the speed test.

If you generally use the internet via a Wi-Fi connection, while other devices are connected and multiple windows or apps are active, perform the test under those circumstances to see what speeds you get. Keep in mind that these speeds are likely to be slower, and will not be a reliable representation of your “actual” Spectrum speeds.

Are your Spectrum internet speeds slower than expected?

If you’re confused by your speed test results or are getting lower than expected speeds with your Spectrum internet, fret not. There are a number of things that could be affecting it.

In order to get the most accurate data, you’ll want to run more than one speed test to take a variety of factors into consideration. Some things that may affect your results include:

  • Connection type – Typically Wi-Fi speeds are slower than speeds you get when using an Ethernet cord.
  • Number of connected devices – The more devices you have connected, the more they’re all competing for your bandwidth.
  • Time of day – This is especially relevant for cable internet subscribers who share bandwidth with other users and may see slower speeds during peak internet hours.
  • Distance from router – If you’re running a Wi-Fi speed test further away from your router, you may experience slower speeds and need to consider a Wi-Fi extender.

In general, your speed test results should be within 20% of your plan’s advertised speeds when testing over an Ethernet cord, but may only be within 25% to 50% of your plan when testing over a Wi-Fi connection.

Internet speed troubleshooting

If you’re still having issues with your internet speeds, try the following:

  • Restart your modem and router – These devices can malfunction from time to time. Simply unplugging your modem/router and plugging it back in can solve any connection issues.
  • Download any software or firmware updates – Sometimes it’s the device that is to blame. If you are experiencing slower speeds on a particular device, check for and download any recommended software or firmware updates.
  • Make sure your router is in a clear, open area – When testing your speeds over a Wi-Fi connection, poor signal strength can result in slower speeds. Ensure your router is in a central location in your home and free of any obstructions.
  • Double-check who’s accessing your network – Someone could be using your Wi-Fi network or adjusting your router settings without you even knowing it, and it can slow your internet speeds. Learn how to detect hackers and protect your network.

When in doubt, call your provider. They can let you know if there’s an issue with the connection or if you need to upgrade your equipment. If nothing is wrong, you may want to think about upgrading your plan or switching providers.

Compare your Spectrum speed test results

The most recent Speedtest.net fixed broadband report showed the average Spectrum download speeds for Q2-Q3 2018 were 87.56 Mbps, short of the national average of 96.25 Mbps. While Spectrum speed test averages were lower than the national average, this doesn’t mean the service underperforms.

According to a 2018 FCC study, Spectrum internet actual speeds were higher than advertised speeds across every tier tested.

Spectrum advertised vs. actual speeds

Spectrum speed test frequently asked questions

Ideally, your Spectrum internet speeds should be within 20% of your plan’s advertised speeds. This means if you have Spectrum Internet 100, then your speed test results should be at least 80 Mbps or higher.

To test your internet speed over a Wi-Fi network, connect your device to your wireless internet and then click the “play” button above to start a speed test. Just remember that Wi-Fi speeds are typically slower than results you’ll get using an Ethernet cord.

For most households, 100 Mbps internet is considered fast internet and should be enough for everyone in your home. With up to 100 Mbps of internet speed, you can connect multiple devices, stream in 4K, game online, work from home, upload and download multiple files and more — all on up to 10 devices.

Netflix recommends up to 3 Mbps for SD quality, up to 5 Mbps for HD quality and up to 25 Mbps for 4K Ultra HD quality. Keep in mind, though, that the more devices you connect, the higher speeds you’ll need. Trying to stream 4K content on four different devices at the same time with only 25 Mbps may still result in buffering and other issues.

Call to shop faster internet plans in your area

An internet plan upgrade could have you seeing significantly faster speed test results. Shop high-speed internet plans from Spectrum and other top providers in your area. Call now to get started.

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