Cox Contour TV packages

Why choose Cox TV?

Taylor Gadsden Last updated: May 11, 2021

Cox makes selecting a TV plan simple with two customizable package options. Choose from the Cox TV Starter plan for viewers who only want the basic channels, or the Cox Contour TV plans for more entertainment options. Both packages are completely customizable, and you can also bundle TV and internet to save even more. 

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 03/23/21.

Cox Communications TV packages

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 03/23/21.

Cox essentially offers two tiers of TV plans: basic and cable. The Cox TV Starter plan is extremely bare bones. You will technically get over 75 channels, but more than 50 of them are commercial-free Music Choice channels. The rest are local channels like ABC, CBS, FOX and NBC — great channels to have, to be sure, but also ones that are available for free with a TV antenna or a streaming service like Locast.org. 

The Contour TV plans are more what you’d expect out of a cable TV package. Depending on the plan you choose, you’ll get cable staples like ESPN, CNN and HGTV. In the Contour TV Ultimate plan, you’ll even get premium services like HBO Max, STARZ and SHOWTIME.

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Cox TV Starter vs. Cox Contour TV

Cox Starter TV has over 75 channels, including your local broadcast stations like ABC, CBS, FOX and PBS, plus over 50 music channels. In some areas, this plan costs just $25/mo., while in others it is $50/mo. The rest of Cox’s Contour TV plans have over 140 channels, including Lifetime, FX, Disney, ESPN and more. Customizations are easy with premium channels and Channel Pack add-on options that help you design a channel lineup that’s perfect for you.

Additional Cox Contour TV customer benefits:

• Watch TV anywhere. With the Cox Contour TV app, watch up to 120 live networks on any computer, eligible Kindle, Google and Samsung tablets.
• Never miss your shows. Record up to 24 shows at once with Cox Whole Home DVR service.
• Customize your plan. Personalize with Channel Packs for sports, entertainment, news and Spanish programming.
• Upgrade your devices. For only $5/mo.*, turn any TV into a smart TV with the Cox Contour Stream Player. Sync all your streaming accounts like Netflix, YouTube and Amazon Prime, and view content in 4K.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 03/23/21.

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Cox equipment and fees

Cox TV also provides three DVR rental options. Depending on your recording needs, you can rent the Record 2-HD DVR, Record 6-HD DVR or Record 24-HDR DVR. See below for details.

DVR plans and prices

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 03/23/21.

Receiver plans and prices 

In addition to a TV plan and a DVR, you will likely also want to select a receiver. The first Contour HD receiver is included at no extra cost, while each additional receiver costs $10/mo. You can also choose the Basic Box, which provides no access for premium channels or on-demand content or Pay-Per-View, for $4/mo. per receiver. Finally, if you already have a receiver you like, you can rent a CableCARD for $4/mo.

Cox live TV fees

Standard: The prices for Cox Contour TV plans are locked in for the first two years. This is a huge pro in Cox’s favor, as many providers increase prices by up to 50% after the first 12 months. That said, all Cox plans come with additional fees:

• Broadcast fee: up to $10/mo.
• Regional sports fee: up to $9/mo.
• Cox early termination fees: $240 minus $10 for every paid month. Cox TV contracts come in 12, 18 or 24 months.

Technical support: Another optional fee is the Cox Complete Care plans, which costs an additional $10/mo. The Cox Complete Care plan covers any technical difficulties you may have, including in-person technician visits. Considering each service call costs $60 on its own, this plan is a good deal if you think you’ll be making more than two calls a year.

Additional Cox TV fees

Along with your monthly TV plan price, you’ll pay additional subscriber fees for broadcasting, regional sports, receiver rentals, installation, activation and taxes. If you choose to add extra equipment like the Cox Contour TV Stream Player, you’ll also find a monthly rental fee for those devices on your statement. See a full list of Cox TV fees and what they really mean before you receive your first monthly bill. 

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Add premium channels and add-on packs to your Cox Contour TV

Your favorite premium channels are easy to add to your Cox TV plan for an additional $12-$16/mo. You can also bundle all four together for just $20/mo. with the Contour TV Preferred plan.

• HBO ($16/mo.)
• STARZ ($12/mo.)
• SHOWTIME ($12/mo.)
• CINEMAX ($12/mo.)

Looking for a TV plan with channels specific to your taste? Add a Channel Pack with options geared toward popular networks, movies and sports programming. Keep in mind, you’ll have to sign up for the Contour TV Preferred plan to add any of the Channel Packs.

• Variety Pack

  Starting at

  $12/mo.*

  Popular lifestyle and entertainment programming including networks like Nick, Nat Geo Wild, Cooking Channel and BBC America

• Movie Pack

  Starting at

  $12/mo.*

  Movie networks like STARZ ENCORE, EPIX and FX Movie Channel

• Sports and Info Pack

  Starting at

  $10/mo.*

  TUDN, NFL Network, NBA TV, NHL Network and more of your favorite sports and info programming

• Sports Pack 2

  Starting at

  $10/mo.*

  Requires the Sports and Info Pack, and adds extra sports channels like NFL RedZone, Longhorn Network and Sportsman Channel

• Latino Pack

  Starting at

  $10/mo.*

  Includes a number of Spanish-language channels like Discovery, Nat Geo and NBC Universo

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 03/23/21.

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Save more with Cox TV and Cox internet bundles

If you’re looking to save money, you can build a Cox bundle with TV, phone and internet services. Internet and TV bundles start at $66.99/mo. for internet speeds of 150 Mbps and Cox’s Contour Stream Player. In these cheaper packages, no live TV channels are included.

For a live TV and internet bundle, price’s start at $139.99/mo. Cox Contour TV Preferred costs $90/mo. on its own, but for an additional $50/mo., you can get internet service with download speeds up to 150 Mbps. Learn more about the Cox duos with two services and bundles with three services to increase your savings and simplify your monthly bill.

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Compare Cox TV to other top TV providers

If you’re considering multiple cable TV providers in the area, try a quick comparison of important features like starting plans, channel counts, access to streaming apps and contract availability to help you decide.

Cox customer satisfaction

Considering how others see their Cox TV service can help potential subscribers make an informed decision on whether or not the provider is best for them. Check out how Cox has scored with American Consumer Satisfaction (ACSI) Index from 2017-2020.

According to the ACSI, Cox has seen an improvement in customer satisfaction since a small drop in 2019. Despite the progress, Cox still has consistently ranked on the lower end of the subscription TV scores for the last three years when compared to competitors like Verizon Fios (a score of 69 in 2020) and DISH (67).

Cox customer service

In our experience, Cox’s customer service is relatively easy to get a hold of in a few different ways. You can chat with their online support team 24/7 through their communications portal, or call customer service at 800.234.3993 Monday through Friday, 8 a.m. to 8 p.m. ET and 9 a.m.-6 p.m. ET on Saturday.

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Is Cox worth it?

Prices for Cox’s TV packages are about average for most plans. Most people will look to bundle services with Cox internet, and there’s unfortunately not much of a discount compared to subscribing separately. That said, Cox does include its first receiver at no extra charge — a rarity for TV providers — and you can bundle premium channels at a significant discount.

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Cox TV FAQs

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 03/23/21.

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