2019 Cox vs. Frontier comparison

See how Cox and Frontier internet and TV service stack up against each other.

Is Cox or Frontier the provider for you?

If Cox and Frontier services are available in your area, you may be wondering which is the better option for your household. Consider minimum and maximum internet speeds offered, availability of cost-effective deals and ways to save money with bundle deals. Take a look at our breakdown on Cox and Frontier deals that may be available near you.

  • Frontier DSL internet is available in more locations than Cox, but Cox is offered in more areas than Frontier FiOS.
  • Both providers offer cheap internet, with plans starting at $30 or less in select areas.
  • Cox offers the fastest internet plan with 1,000 Mbps compared to Frontier’s 500 Mbps plan.
  • Frontier offers more TV options than Cox with their Vantage TV and FiOS TV services.
  • Frontier FiOS consistently scores higher than Cox for internet and TV customer satisfaction, but Frontier’s non-fiber service scores lower than Cox, according to the American Customer Satisfaction Index (ACSI).

Take a look at our in-depth research on Cox and Frontier services and some details you should consider before you commit to a TV or high-speed internet plan.

Cox vs. Frontier quick comparison

  • Available in 18 states
  • Bundles starting at $89.99/mo.*
  • Speeds from 10 Mbps to 1,000 Mbps
  • TV channel range of 140-250+ channels
  • Record up to six shows at once
  • One-year, two-year and no contract plans available
  • $9.99/mo.* rental fee for Wi-Fi modem
  • Available in 29 states
  • Bundles starting at $62.99/mo.*
  • Speeds from 1 Mbps to 500 Mbps
  • TV channel range of 115-495+ channels
  • Record up to 12 shows at once
  • Two-year and no contract plans available
  • Free Wi-Fi router rental with select plans

The best in availability

You’re more likely to be located in a Frontier serviceable area than Cox since Frontier is available in more than twice as many states. However, residents of some major metropolitan areas will likely have access to service from both providers.

Areas where Cox and Frontier services overlap include central Connecticut, the Florida Panhandle, southern California and central Idaho. Click below to check to see if plans from Cox, Frontier or other providers are available in your area.

The best in bundle deals

Cox vs. Frontier bundles

Providers offer bundle deal options for users that are interested in more than one service. If you’re interested in internet and TV or internet, TV and home phone services, you can bundle with Cox or Frontier to decrease your monthly bill.

Both Cox and Frontier offer appealing monthly savings for bundling, but available services and total savings will mostly depend on what’s available near your home. Call now to learn more about your options.


Cox internet vs. Frontier internet

ProvidersStarting price*Starting speedsFastest speedsData caps
Cox Cox$29.99/mo.10 Mbps1,000 Mbps1 TB/mo.
Frontier Communications Frontier$20/mo.DSL, 1 Mpbs in select areas; Fiber, 50 MbpsDSL, 25 Mbps; Fiber, 500 MbspNone

The internet pricing and speeds you get with Frontier will vary based on which service type is available. Frontier’s DSL service offers the lowest pricing, but you’ll also get their slowest speeds. As a cable internet service, Cox is able to offer more consistent speed tiers and pricing in various locations. Click “Shop internet plans” below to see what internet pricing and speeds are available in your area.

Cox vs. Frontier cheap internet plans

Internet users that like to occasionally browse the web, check email, news or social media may be interested in a basic plan from Cox or Frontier. Basic plans from Frontier are a bit cheaper than Cox in most areas, but Cox offers faster speeds with their lowest-priced plan. You’ll also have the option to self-install with Cox allowing you to save more than $50 compared with professional installation.

The best in fastest internet plans

Cox vs. Frontier fastest internet

You can get gig speeds from Cox and Frontier, but Cox’s limited service area and Frontier’s finite amount of gig-speed areas will make it difficult to get those speeds from either provider. You’re more likely to get speeds up to 300 Mbps in any Cox area and up to 500 Mbps from Frontier.


Cox vs. Frontier TV

Cox offers one standalone TV package, but you’ll have more TV options if you choose to bundle. Cox’s Flex Contour Pack, for example, is a streaming-based TV service that you can only get with qualifying Cox internet service.

Frontier gives you more TV package options, but you may also be required to add internet service to qualify for certain TV packages. Frontier TV packages and available channels vary greatly by location and which service type you can get, Frontier Vantage or Frontier FiOS.

Cox vs. Frontier TV packages and pricing

Cox matches Frontier in DVR capabilities, premium channels and add-on options, but you’ll find fewer TV plans to choose from. Your location will determine which Cox and Frontier plans are available to you, but Cox’s smaller service area may limit your TV channel options even further.

The best in customer satisfaction

Looking for provider reviews from real consumers like you? Check out the ACSI Telecommunications Report for annual internet and TV customer satisfaction rankings based on customer feedback. Here’s how Frontier and Cox stack up in customer satisfaction over the past three years.

Provider/service2019 score2018 score2017 scoreAvg. past three years
Cox internet60/100596260.3
Frontier internet54555655
Cox TV59606160
Frontier TV57566057.7

Find Cox or Frontier near you

Still deciding on Cox or Frontier for your home services? Call today to get more information on these other major providers near you.n

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