Cox vs. CenturyLink 2023 comparison

Compare Cox against CenturyLink internet and TV prices, speeds and bundles.

Is Cox or CenturyLink better for you?

We’ve researched Cox and CenturyLink for you so you can easily compare and choose the best provider and services for your home. Overall, CenturyLink is the best value if you have fiber available and its gigabit plan is cheaper.

  • Cheapest internet: CenturyLink offers the cheapest internet plans available, with prices starting at $30 to $70/mo. for up to 940 Mbps, depending on where you live. 
  • Best Gig plan: CenturyLink offers a more affordable Gigabit internet plan than Cox, with pricing starting at $70/mo. for speeds up to 940 Mbps. 
  • Best customer satisfaction: Cox internet scored slightly higher than CenturyLink over the past three years, according to the American Customer Satisfaction Index.

Allconnect’s choice: CenturyLink

If you are looking for the best internet 100 Mbps plan for under $50/mo., Cox may be the best option for you, by a penny. Cox offers 100 Mbps for $49.99/mo. and CenturyLink’s $50/mo. plan offers speeds up to 100 Mbps, depending where you live. However, if you are serviceable for CenturyLink’s 200 or 500 Mbps fiber plans, they are $30 to $50/mo. and are the better deal for the higher speeds.

On this page: Click the category below to learn more about what sets these two providers apart.

Cox vs. CenturyLink internet overview

Cox gives customers more plan options with up to five plans available in nearly all service areas. 

CenturyLink customers are limited by the available connection type in their area. If their DSL service is available, you can pick the Simply Unlimited plan with max speeds up to 100 Mbps. If CenturyLink Fiber is available, they offer 200 and 500 Mbps plans, as well as their gigabit plan.

Cox internet plans

CenturyLink internet plans

Which plan should you choose? CenturyLink’s Fiber 200 or 500 Mbps plans are the better deal

If you live in an area with CenturyLink’s 200 or 500 Mbps fiber plans, you can’t beat the cost at $30-$50/mo. Cox’s 200-500 Mbps runs $69.99-$89.99/mo. If you are looking for even faster speeds, however, CenturyLink offers a great Gigabit deal for $70/mo.

CenturyLink vs. Cox equipment, data caps and contract details

Speed and price are the two main considerations when comparing internet services, but you’ll also want to take into account other factors that can affect costs and service quality.

Equipment rental – Cox is cheaper

Cox waives their $13 fee on its four plans. Both providers give you the option to use your own compatible equipment. Find out which CenturyLink and Cox compatible modems you can use.

Data caps – CenturyLink offers unlimited data

While Cox imposes a data cap of 1.25TB/mo., CenturyLink offers unlimited data. Exceeding your data limit with Cox will likely result in a $10 fee for every 50GB required to satisfy your overage, up to $50.

Contract – CenturyLink does not require contracts

CenturyLink does not require a contract with any internet service. Contract requirements with Cox can vary by plan and location.

Cox vs. CenturyLink cheap internet plans

The cheapest internet plan in your area will likely be a Cox internet plan unless you are looking for gig speeds. If you want gigabit speeds, CenturyLink offers a better deal.

Low-income internet options 

Both Cox and CenturyLink offer ways to connect low-income households to the internet. Cox offers its own plan, known as Connect2Compete, which provides 15 Mbps for just $9.95/mo. Cox and CenturyLink also provide $30/mo. off customers’ internet bill through the Affordable Connectivity Program (ACP). CenturyLink does not offer its own internet plan but it also offers discounts through ACP.

Cox vs. CenturyLink fastest internet plans

Cox and CenturyLink both offer gig speed internet plans. CenturyLink 1 Gbps internet plans cost less than Cox 1 Gbps internet plans.

Though both providers offer gig connections, you’re likely to get better speed reliability and faster upload speeds over a fiber connection vs. cable. CenturyLink Gigabit uses a fiber connection, whereas Cox uses a cable network in most locations.

Cox vs. CenturyLink bundle packages

Cox provides cable internet, TV and digital phone packages while CenturyLink offers high-speed DSL internethome phone and fiber internet plans. If you want a CenturyLink TV package, CenturyLink partners with DIRECTV to offer satellite TV bundles.

Cox gives customers more internet speed package options, but CenturyLink offers more TV package choices through DIRECTV. While Cox standalone TV services cost more than DIRECTV plans, Cox packages offer customers higher savings and lower overall prices when you bundle.

Which provider is best for bundling? CenturyLink has better TV plans

Cox offers its own cable TV packages, allowing Cox the ability to offer more TV and internet packages. CenturyLink offers TV through DIRECTV so you won’t be able to save any money when you bundle your services with CenturyLink. DIRECTV’s packages are a much better deal than Cox’s TV packages, however.

Cox vs. CenturyLink TV

CenturyLink partners with DIRECTV to offer internet and TV bundles. DIRECTV is great for sports fans and gives customers more channel package choices compared to Cox’s main TV plan, Cox Contour TV.

Cox vs. CenturyLink/DIRECTV TV packages and costs

  • Cox Contour TV starts at $56/mo.*
  • 140-250+ channels
  • $75 setup and installation, $20 for self-installation
  • HD receiver included, $8.50/mo.* per additional receiver
  • Record two shows at once with basic DVR, up to six shows at once with whole-home DVR
  • Packages starting at $74.99/mo.*
  • 165-340+ channels
  • Free professional installation available
  • DVR device included, $7/mo.* for each additional receiver
  • Record up to five shows at once

Which TV provider should you choose? DIRECTV if you aren’t looking to bundle

Those looking for just TV service will likely find DIRECTV a better option than Cox. While the price is a bit higher, DIRECTV offers more package options and better equipment. If you’d like to bundle TV and internet together, however, keep in mind that Cox bundles come with built-in savings, whereas there are no discounts for bundling CenturyLink internet and DIRECTV.

Cox vs. CenturyLink customer satisfaction

The American Customer Satisfaction Index (ACSI) scores internet providers based on feedback from actual customers on the topics of service quality, cost, call center experience and more. Here’s how Cox and CenturyLink ACSI scores compare over the past three years.

Which provider is better? Cox scored slightly higher in 2022

Cox vs. CenturyLink FAQs

We value your feedback

Was this page helpful?

We value your feedback

We’re glad! Tell us what helped most on this page.

We value your feedback

Was this page helpful?

Thanks for your feedback!

Your insight helps, and we’ll do our best to improve your experience.

Ari Howard

Written by:

Ari Howard

Associate Writer, Broadband & Wireless Content

Ari Howard is a staff writer Healthline and spent two years as a writer on the Allconnect team. She specialized in broadband news and studies, particularly relating to internet access, digital safety, broadband-… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

Read bio