Cox vs. CenturyLink 2020 comparison

Compare Cox versus CenturyLink internet and TV prices, speeds and bundles.

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Is Cox or CenturyLink better for you?

We’ve researched Cox and CenturyLink for you so you can easily compare and choose the best provider and services for your home. Depending on where you live, what internet speeds you want and what TV entertainment you prefer, you may find that either Cox or CenturyLink better fits your unique needs.

  • Best for consistent internet pricing: CenturyLink’s Price for Life Internet up to 100 Mbps plans let you keep your rate for as long as you keep your Price For Life Internet Plan*.
  • Best for internet plan variety: Cox offers more standalone internet plans and speeds than CenturyLink with 10 Mbps, 30 Mbps, 150 Mbps, 500 Mbps and 1,000 Mbps plans available.
  • Best customer satisfaction: Cox internet scored slightly higher than CenturyLink over the past three years, according to the American Customer Satisfaction Index.

Cox vs. CenturyLink quick comparison

Cox and CenturyLink both offer gigabit internet where available. Both providers offer no-contract internet plans and the freedom to use your own compatible equipment. While CenturyLink has more availability across the U.S., CenturyLink fiber speeds are only offered in select cities.

  • Available in 18 states
  • Double play bundles starting at $89.99/mo.*
  • Speeds from 10 Mbps to 1,000 Mbps
  • Channel counts from 140+ to 250+
  • No-contract and one-year service terms for internet, two-year contract plans for TV & internet
  • $9.99/mo.* rental fee for Wi-Fi modem
  • Available in 35 states
  • Double play bundles featuring DIRECTV starting at $113.99/mo.*
  • Speeds from 3 Mbps to 940 Mbps
  • Channel counts from 160+ to 250+
  • No contract for internet or home phone, two-year contract plans with DIRECTV
  • $10/mo.* lease fee for modem or $150 one-time payment

To learn more about how CenturyLink and Cox stack up, check out a full comparison of their TV plans, internet packages and bundles.

Cox vs. CenturyLink availability

Cox offers internet, TV and home phone services in select areas of 18 states. CenturyLink offers internet, TV and home phone services in certain regions of 35 states. According to the FCC, CenturyLink is also available in many more households than Cox, covering 16% of the U.S. compared to Cox’s 6.75%.

Regions where the two providers overlap include Las Vegas, NV, Phoenix, AZ, parts of eastern Kansas, the Florida panhandle and other regions.

Areas where service availability differs significantly include Southern California, Connecticut, Georgia, Missouri, Minnesota and many other states. For instance, Cox offers services along the southeast coast of Virginia and near Washington, D.C., while CenturyLink offers services throughout central and western Virginia.

Cox vs. CenturyLink packages

Cox provides cable internet, TV and digital phone packages while CenturyLink offers high-speed DSL internethome phone and fiber internet plans. If you want a CenturyLink TV package, CenturyLink partners with DIRECTV to offer satellite TV bundles.

Cox gives customers more internet speed package options, but CenturyLink offers more TV package choices through DIRECTV. While Cox standalone TV services cost more than DIRECTV plans, Cox packages offer customers higher savings and lower overall prices when you bundle.

What shoppers should consider in different regions

CenturyLink’s pricing is pretty consistent across the U.S., but the highest speed ranges may not be available depending on your address. Cox doesn’t have as much availability as CenturyLink, but where both providers are available, Cox will likely offer a better package deal.

Cox vs. CenturyLink internet

Compare speed options based on lowest starting price.

**Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Offer Details
Speed may not be available in your area. Maximum download/upload speed of up to 940 Mbps via a wired connection.

Cox internet plans

Cox pricing for plans may vary by location, but similar speeds are offered in all serviceable areas.

CenturyLink internet plans

CenturyLink pricing and plan offerings are similar throughout serviceable areas, however, fiber-optic service is only available in select locations.

*Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Offer Details

One thing to note is that Cox gives you the option to get standalone internet plans without a contract. No-contract, standalone internet plans cost slightly more, but even with the higher prices, most Cox internet plans cost less than CenturyLink internet plans with similar speeds. However, CenturyLink’s fastest internet plan comes at a lower price than Cox’s, even though the two plans offer similar max speeds.

Cox vs. CenturyLink cheap internet plans

The cheapest internet plan in your area will likely be a Cox internet plan unless you are looking for gig speeds. If you want gigabit speeds CenturyLink offers a better deal.

Overall, Cox offers a higher variety of internet speeds and tends to have lower pricing for comparable speeds.

Cox cheapest internet plan

  • $19.99/mo.* for up to 10 Mbps
  • $1.99/Mbps
  • $9.99/mo.* Panoramic Wi-Fi router rental (optional)
  • $75 professional installation, $20 for self-installation
  • One-year term agreement

CenturyLink cheapest internet plan

  • $49/mo.** for up to 100 Mbps
  • $0.49/Mbps
  • Internet modem lease $10/mo.* (optional)
  • $60 setup and installation fee
  • No contract

If you want to potentially save a little money on your monthly internet costs, both Cox and CenturyLink give you the option to use your own modem and router devices with select plans. Find out which CenturyLink and Cox compatible modems you can use.

Cox vs. CenturyLink fastest internet plans

Cox and CenturyLink both offer gig speed internet plans. CenturyLink 1 Gbps internet plans cost less than Cox 1 Gbps internet plans.

Cox vs. CenturyLink TV

CenturyLink partners with DIRECTV offer internet and TV bundles. DIRECTV is great for sports watchers and gives customers many more channel package choices compared to Cox’s main TV plan, Cox Contour TV.

Cox vs. CenturyLink/DIRECTV TV packages and costs

  • Cox Contour TV starts at $64.99/mo.*
  • 140-250+ channels
  • $75 setup and installation, $20 for self-installation
  • HD receiver included, $8.50/mo.* per additional receiver
  • Record two shows at once with basic DVR, up to six shows at once with whole-home DVR
  • Packages starting at $64.99/mo.*
  • 160-250+ channels
  • Free professional installation available
  • DVR device included, $7/mo.* for each additional receiver
  • Record up to five shows at once

DIRECTV plans and equipment cost less than Cox Contour TV. Not only do DIRECTV packages start at a lower cost than Cox Contour TV options, equipment and installation cost less too.

Cox doesn’t offer as many packages as DIRECTV, but as a cable TV provider, you’re less likely to experience service interruptions. Cox also doesn’t tie you up in a contract. However, DIRECTV offers more package options, lower prices and better sports channel lineups.

Unique provider services

Cox vs. CenturyLink customer satisfaction

The American Customer Satisfaction Index (ACSI) scores internet providers based on feedback from actual customers on the topics of service quality, cost, call center experience and more. Here’s how Cox and CenturyLink ACSI scores compare over the past three years.

ACSI internet service providers ranking

Cox vs. CenturyLink frequently asked questions

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Taylor Gadsden

Written by:

Taylor Gadsden

Writer, Broadband & Wireless Content

Taylor is a veteran member of the Allconnect content team and has spearheaded a number of projects, including a data piece on the top fiber cities in the U.S. and a troubleshooting guide on how to connect your p… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband & Wireless Content

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