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Cox vs. CenturyLink 2021 comparison

Compare Cox against CenturyLink internet and TV prices, speeds and bundles.

Is Cox or CenturyLink better for you?

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We’ve researched Cox and CenturyLink for you so you can easily compare and choose the best provider and services for your home. Overall, Cox offers the cheapest internet plans and faster speed options; however, CenturyLink is the best deal if their Gigabit plan is available in your area.

Cox vs. CenturyLink quick comparison

  • Best for internet plan variety: Cox offers more standalone internet plans and speeds than CenturyLink with 10 Mbps, 30 Mbps, 150 Mbps, 500 Mbps and 1,000 Mbps plans available.
  • Cheapest internet: Cox offers the cheapest internet plans available, with prices starting as low as $19.99/mo. for 25 Mbps. 
  • Best Gig plan: CenturyLink offers a more affordable Gigabit internet plan than Cox, with pricing starting at $65/mo. for speeds up to 940 Mbps. 
  • Best customer satisfaction: Cox internet scored slightly higher than CenturyLink over the past three years, according to the American Customer Satisfaction Index.

Allconnect’s choice: Cox offers the best deals 

If you are looking for the best internet plan for under $50/mo., Cox is the best option for you. Cox offers three internet plans below $50/mo. with max speeds reaching 150 Mbps. CenturyLink, in contrast, only reaches 100 Mbps for $50/mo. and these speeds are not available everywhere CenturyLink is serviceable.

On this page: Click the category below to learn more about what sets these two providers apart.

Cox vs. CenturyLink internet overview

Cox gives customers more plan options with up to five plans available in nearly all service areas. 

CenturyLink customers are limited by the available connection type in their area. If their DSL service is available, it’s possible that you will have a couple plan options to choose from (though they will all have the same starting price) with max speeds up to 100 Mbps. If CenturyLink Fiber is available, the only plan option is their gigabit service.

Cox internet plans

CenturyLink internet plans

Which plan should you choose? Cox’s 150 Mbps plan is best for most households

Even in areas where CenturyLink offers its max DSL speeds of 100 Mbps for $50/mo.,Cox still offers better package deals. Cox’s Internet Preferred 150 plan is a particularly good deal at $49.99/mo. If you are looking for even faster speeds, however, CenturyLink offers a great Gigabit deal for $65/mo.

CenturyLink vs. Cox equipment, data caps and contract details

Speed and price are the two main considerations when comparing internet services, but you’ll also want to take into account other factors that can affect costs and service quality.

Equipment rental Cox’s equipment rental fee is a little lower at $10.99/mo. compared to the  $15/mo. you’ll pay with CenturyLink, but both providers give you the option to use your own compatible equipment. Find out which CenturyLink and Cox compatible modems you can use.

Data caps – Both providers have a data cap of 1TB/mo., but Cox charges an overage fee whereas CenturyLink does not. Exceeding your data limit with Cox will likely result in a $10 fee for every 50GB required to satisfy your overage, up to $50. Consistently exceeding your data limit with CenturyLink may result in a letter saying you’ve violated your terms of service (which could lead to service disruptions in extreme cases) but no fee.

Contract CenturyLink does not require a contract with any internet service. Contract requirements with Cox can vary by plan and location, but most areas will be subject to a one-year contract for standalone internet service or a two-year contract for internet and TV bundles.

Cox vs. CenturyLink cheap internet plans

The cheapest internet plan in your area will likely be a Cox internet plan unless you are looking for gig speeds. If you want gigabit speeds, CenturyLink offers a better deal.

Cox vs. CenturyLink fastest internet plans

Cox and CenturyLink both offer gig speed internet plans. CenturyLink 1 Gbps internet plans cost less than Cox 1 Gbps internet plans.

Though both providers offer gig connections, you’re likely to get better speed reliability and faster upload speeds over a fiber connection vs. cable. CenturyLink Gigabit uses a fiber connection, whereas Cox Gigablast uses a cable network in most locations.

Cox vs. CenturyLink bundle packages

Cox provides cable internet, TV and digital phone packages while CenturyLink offers high-speed DSL internethome phone and fiber internet plans. If you want a CenturyLink TV package, CenturyLink partners with DIRECTV to offer satellite TV bundles.

Cox gives customers more internet speed package options, but CenturyLink offers more TV package choices through DIRECTV. While Cox standalone TV services cost more than DIRECTV plans, Cox packages offer customers higher savings and lower overall prices when you bundle.

Which provider is best for bundling? Cox offers great bundle savings 

Cox offers its own Cable TV packages, allowing Cox the ability to offer great bundle discounts. CenturyLink offers TV through DIRECTV so you won’t be able to save any money when you bundle your services with CenturyLink. DIRECTV’s packages are a much better deal than Cox’s TV packages. However, if you are bundling internet and TV, we would still recommend you go with Cox.

Cox vs. CenturyLink TV

CenturyLink partners with DIRECTV to offer internet and TV bundles. DIRECTV is great for sports fans and gives customers more channel package choices compared to Cox’s main TV plan, Cox Contour TV.

Cox vs. CenturyLink/DIRECTV TV packages and costs

  • Cox Contour TV starts at $64.99/mo.*
  • 140-250+ channels
  • $75 setup and installation, $20 for self-installation
  • HD receiver included, $8.50/mo.* per additional receiver
  • Record two shows at once with basic DVR, up to six shows at once with whole-home DVR
  • Packages starting at $64.99/mo.*
  • 160-330+ channels
  • Free professional installation available
  • DVR device included, $7/mo.* for each additional receiver
  • Record up to five shows at once

Which TV provider should you choose? DIRECTV if you aren’t looking to bundle

Those looking for just TV service will likely find DIRECTV a better option than Cox. While the price is a bit higher, DIRECTV offers more package options and better equipment. If you’d like to bundle TV and internet together, however, keep in mind that Cox bundles come with built-in savings, whereas there are no discounts for bundling CenturyLink internet and DIRECTV.

Cox vs. CenturyLink customer satisfaction

The American Customer Satisfaction Index (ACSI) scores internet providers based on feedback from actual customers on the topics of service quality, cost, call center experience and more. Here’s how Cox and CenturyLink ACSI scores compare over the past three years.

Which provider is better? Cox scored slightly higher in 2021

Cox vs. CenturyLink FAQs

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Ari Howard

Written by:

Ari Howard

Associate Writer, Broadband & Wireless Content

Ari is an Associate Writer for the Allconnect team, focusing on broadband and wireless news, as well as broadband and TV provider deals. She recently graduated from Davidson College with a bachelor’s degree in… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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