CenturyLink internet plans
CenturyLink internet comes with simple pricing and added features such as unlimited data and free self installation with select plans. Learn more about CenturyLink internet and shop plans below.
Why choose CenturyLink internet?
Ari Howard Last updated: July 22, 2021
CenturyLink internet comes with relatively fast speeds and unlimited data, but the service may not be for everyone. For instance, CenturyLink tends to only have one plan available in each of its serviceable areas, giving you fewer choices than most providers. We break down everything you need to know about CenturyLink below to determine if the service is right for you.
|Category||CenturyLink Fiber||CenturyLink DSL|
We scored CenturyLink internet services on a scale of 1 to 5 across four major categories. To learn more, read our review methodology.
What we like
Fast speeds – CenturyLink’s fiber speeds are as fast as any, and their DSL speeds are faster than most.
Broad service areas – CenturyLink internet is available to many areas where cable or other fiber providers may not offer high-speed internet.
No contracts – There are no contracts with CenturyLink service, so you can change or move service at any time without early termination fees.
Things to consider
Limited plan options – DSL and fiber service is one cost, so you won’t have the option of choosing a cheaper or faster/more expensive plan.
Unlimited data allowance
AT&T consumer home internet or Fixed Wireless Internet customers can use unlimited internet data through September 30, 2020.
Self-installation is the default installation option when available for customers.
Temporary speed upgrade
Get a temporary speed upgrade to 50 Mbps when you order Cox 10 & 30 Mbps internet plans. Offers valid through June 30, 2020.
Self-installation encouraged. Select your desired installation date, and a Cox representative will call to confirm or reschedule your appointment.
Safety-first Installation: A Frontier technician will perform your installation with appropriate safety protocols including wearing protective equipment and maintaining social distancing. In taking these precautions, it’s recommended that Frontier customers wear a face mask or face covering for the safety of technicians.
New TV plan
Introducing a new “Local 50” video plan to support contactless installation.
Contactless installation: Mediacom will send an installation kit and a technician to set up a single high-speed data connection, phone, or one local TV channel plan with the help of someone in your home.
Self-installation is encouraged. For professional installation, contact-free delivery is available for work done outside of the home. For customers moving more than 7 days from the date the order is placed, professional installation is available.
Free Contactless Delivery: An Xfinity technician will drop-off your equipment with installation instructions, then perform any outside work. Get your installation fees back in a customer credit for a no-charge installation.
CenturyLink internet plans
|CenturyLink internet plans||Allconnect score||Starting price||Price after 12 months||Max download speeds|
|20 Mbps||2.58/5||$50/mo.*||$50/mo.||20 Mbps|
|40 Mbps||2.73/5||$50/mo.*||$50/mo.||40 Mbps|
|80 Mbps||3.04/5||$50/mo.*||$50/mo.||80 Mbps|
|100 Mbps||3.34/5||$50/mo.*||$50/mo.||100 Mbps|
|Fiber Gigabit||3.55/5||$65/mo.**||$85/mo.||940 Mbps|
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 06/28/21.
How we scored internet providers
We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.
For each sub-factor, we score all providers on a continuous scale of 1 to 5, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between 3 and 4. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.
We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.How Allconnect reviews internet service providers
Expert tip: CenturyLink offers some great plans but they may not be available to you
Depending on where you live, you will likely only have one CenturyLink speed plan available to you. If you aren’t working from home, streaming from multiple devices at a time or live-gaming, paying $65/mo. for internet service likely isn’t worth it. However, for the average household, the fiber gigabit plan is the best CenturyLink plan available. If only CenturyLink’s DSL service is available to you and there aren’t fiber optic providers serviceable in your area, then CenturyLink is likely a more affordable long-term option than other DSL, satellite or even cable providers in your area.
What to expect with CenturyLink internet
Real speeds close to advertised speeds
- According to an FCC report, over 45% of CenturyLink subscribers experienced speeds greater than 95% of what was initially advertised
- About 30% received speeds within 80-95% of what was advertised
- 25% received less than 80% of what was initially advertised
CenturyLink DSL price is the same, speeds vary
- Looking at the CenturyLink internet pricing table above, you may have noticed that some speed tiers are the same price.
- That’s because CenturyLink aims to get you the fastest available speed in your area at the lowest price they offer.
- You can choose a lower speed for the same price, but really, why would you want to?
CenturyLink contracts, fees and data caps
Contracts: CenturyLink does not require any long-term contracts, which means you don’t have to worry about early termination fees.
Additional fees: CenturyLink charges up to $15/mo. in equipment fees. You have the option, however, to purchase your own equipment if you want to save money. You may also have to pay a one-time installation fee of $99.
Dapa caps: CenturyLink offers unlimited data.
Choosing the right CenturyLink internet plan
CenturyLink gives customers the option to choose between speeds in areas where more than one speed is available. However, all speeds up to 100 Mbps will cost the same monthly price. Our advice? Choose the fastest available speed in your area and opt for free self-installation (where available) to get the most value in the long run.
Best for 1-3 devices, light use
Ideal for basic internet use such as shopping online, browsing social media and streaming in SD.
Best for 2-4 devices, light use
Streaming and gaming is possible, but you’ll want to use a wired connection for the best experience.
Best for 3-5 devices, moderate use
Better streaming and gaming performance over Wi-Fi. Connecting multiple devices may hinder connection quality.
Best for 4-6 devices, moderate use
Good for streaming and gaming on a couple devices at once.
Best for 10+ devices, heavy use
If CenturyLink Fiber is available in your area, it will come with speeds up to 940 Mbps, perfect for any home internet use on a virtually unlimited number of devices.**
*Speed may not be available in your area.
**Speed may not be available in your area. Maximum download/upload speed of up to 940 Mbps via a wired connection.
Compare CenturyLink internet to other providers
In areas serviceable for CenturyLink fiber or DSL internet, a cable provider may also be available. You may also have access to competing DSL or fiber optic internet providers. Find out how CenturyLink compares to other internet service providers in terms of price, speeds and more below:
|Categories||Allconnect rating||Price range||Download speeds||Upload speeds|
|CenturyLink DSL||2.96/5||$50/mo.||20-100 Mbps||1.5-10 Mbps|
|CenturyLink fiber||3.95/5||$65/mo.||940 Mbps||940 Mbps|
|Cox||3.13/5||$19.99-99.99/mo.||25-940 Mbps||3-940 Mbps|
|Spectrum||3.50/5||$49.99-109.99/mo.||200-940 Mbps||10-35 Mbps|
|Suddenlink||3.34/5||$30-70/mo.||200-940 Mbps||20-50 Mbps|
|Xfinity||3.53/5||$25-299.95/mo.||25-2,000 Mbps||3-2,000 Mbps|
Want to learn more? Click the links below to see how CenturyLink compares to each cable provider.
How to bundle CenturyLink internet with TV
CenturyLink doesn’t have its own TV service, but it does partner with DISH, DIRECTV and AT&T TV so that you can still bundle your internet and TV service. You won’t receive any discounts bundling your CenturyLink internet service with any of the listed TV providers, but it will simplify your monthly bill.
So, which TV service should you choose?
- DISH: DISH offers between 190 and 290+ channels and is best known for its advanced DVR where you can record up to 16 channels at once.
- DIRECTV: DIRECTV offers between 160 and 330+ channels and is best known for its sports packages.
- AT&T TV: AT&T TV offers between 65 and 140+ channels and is best known for its no-contract options.
CenturyLink internet customer satisfaction ratings
How satisfied are CenturyLink customers compared to other providers? The American Customer Satisfaction Index (ACSI) gives the largest internet providers annual customer satisfaction scores based on feedback from actual customers.
CenturyLink 2021 American Customer Satisfaction Index rating: 62/100
- In 2021, CenturyLink received a 62/100, a one-point decline from their 2020 score.
- Compared to other providers, CenturyLink lands around the middle of the pack, ahead of providers such as Windstream (61/100) and Mediacom (60/100), but well below leaders Verizon Fios (71/100) and AT&T Fiber (71/100).
- The average ISP score was a 65/100.
CenturyLink internet FAQs
CenturyLink has fiber and DSL internet plans. Available connection type and home Wi-Fi speeds vary by region.
Yes. You can use your own modem with CenturyLink. CenturyLink has a list of tested modems you can consider using with your internet service.
CenturyLink offers unlimited data with all of its plans.
Yes. Netflix recommends a speed of at least 3 Mbps for standard-definition (SD) quality streaming and at least 25 Mbps for Ultra HD quality. If you are planning on streaming on more than one device at a time, faster speeds may be necessary.
The name CenturyLink and the pathways logo are trademarks of CenturyLink.
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Written by:Ari Howard
Associate Writer, Broadband & Wireless Content
Ari is an Associate Writer for the Allconnect team, focusing on broadband and wireless news, as well as broadband and TV provider deals. She recently graduated from Davidson College with a bachelor’s degree in… Read more
Edited by:Robin Layton
Editor, Broadband Content
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Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.
Service is not available everywhere. Offer is available to qualifying customers only. Limited time offer. Rate applies to the fastest internet speed CenturyLink offers at your location, capped at a maximum speed of up to 100 Mbps. Monthly service rate, leased equipment rates, and taxes, fees, and surcharges, are subject to change. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee + tax) or one-time purchase option (up to $200 + tax). Self-installation, if available at customer’s location, may be selected. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. If install requires copper bury or aerial delivery, a one-time fee will apply ($300 for bury; $150 for aerial); fee could be higher after property assessment, but customer will be advised prior to install. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Postpay: A credit check or deposit may apply. Prepay: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. If customer account changes in any manner, including change of address (even if plan is available), change to service, service suspension, or disconnection, the unlimited data feature will no longer apply to customer account. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Additional restrictions apply. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.