CenturyLink internet plans

Top Centurylink plans for your home

Why choose CenturyLink internet?

CenturyLink internet comes with relatively fast speeds and unlimited data, but the service may not be for everyone. For instance, CenturyLink tends to only have one plan available in each of its serviceable areas, giving you fewer choices than most providers. We break down everything you need to know about CenturyLink below to determine if the service is right for you.

CenturyLink Fiber internet rating

Allconnect Rating

3.95 / out of 5 stars

This score is based off of the 2 plans CenturyLink Fiber has available

Rating breakdown

• Affordability

  3.86 / 5

• Performance

  4.14 / 5

• Value

  4.04 / 5

• Customer satisfaction

  3.63 / 5

How we calculated our rating

CenturyLink DSL internet rating

Allconnect Rating

2.95 / out of 5 stars

This score is based off of the 6 plans CenturyLink DSL has available

Rating breakdown

• Affordability

  3.78 / 5

• Performance

  2.52 / 5

• Value

  1.76 / 5

• Customer satisfaction

  3.63 / 5

How we calculated our rating

We scored CenturyLink internet services on a scale of 1 to 5 across four major categories. To learn more, read our review methodology.

CenturyLink internet plans

Best CenturyLink Plan: Fiber Gigabit

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 06/28/21.

How we scored internet providers

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

For each sub-factor, we score all providers on a continuous scale of 1 to 5, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between 3 and 4. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.

We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.

How Allconnect reviews internet service providers

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Expert tip: CenturyLink offers some great plans but they may not be available to you

Depending on where you live, you will likely only have one CenturyLink speed plan available to you. If you aren’t working from home, streaming from multiple devices at a time or live-gaming, paying $65/mo. for internet service likely isn’t worth it. However, for the average household, the fiber gigabit plan is the best CenturyLink plan available. If only CenturyLink’s DSL service is available to you and there aren’t fiber optic providers serviceable in your area, then CenturyLink is likely a more affordable long-term option than other DSL, satellite or even cable providers in your area.

What to expect with CenturyLink internet

Real speeds close to advertised speeds

• According to an FCC report, over 45% of CenturyLink subscribers experienced speeds greater than 95% of what was initially advertised
• About 30% received speeds within 80-95% of what was advertised
• 25% received less than 80% of what was initially advertised

CenturyLink DSL price is the same, speeds vary

• Looking at the CenturyLink internet pricing table above, you may have noticed that some speed tiers are the same price.
• That’s because CenturyLink aims to get you the fastest available speed in your area at the lowest price they offer. 
• You can choose a lower speed for the same price, but really, why would you want to?

CenturyLink contracts, fees and data caps 

Contracts: CenturyLink does not require any long-term contracts, which means you don’t have to worry about early termination fees.

Additional fees: CenturyLink charges up to $15/mo. in equipment fees. You have the option, however, to purchase your own equipment if you want to save money. You may also have to pay a one-time installation fee of $99. 

Data caps: CenturyLink offers unlimited data.

Choosing the right CenturyLink internet plan

CenturyLink gives customers the option to choose between speeds in areas where more than one speed is available. However, all speeds up to 100 Mbps will cost the same monthly price. Our advice? Choose the fastest available speed in your area and opt for free self-installation (where available) to get the most value in the long run.

• 20 Mbps*

  Best for 1-3 devices, light use

  Ideal for basic internet use such as shopping online, browsing social media and streaming in SD.

• 40 Mbps*

  Best for 2-4 devices, light use

  Streaming and gaming is possible, but you’ll want to use a wired connection for the best experience.

• 80 Mbps*

  Best for 3-5 devices, moderate use

  Better streaming and gaming performance over Wi-Fi. Connecting multiple devices may hinder connection quality.

• 100 Mbps*

  Best for 4-6 devices, moderate use

  Good for streaming and gaming on a couple devices at once.

• Gigabit

  Best for 10+ devices, heavy use

  If CenturyLink Fiber is available in your area, it will come with speeds up to 940 Mbps, perfect for any home internet use on a virtually unlimited number of devices.**

*Speed may not be available in your area.
**Speed may not be available in your area. Maximum download/upload speed of up to 940 Mbps via a wired connection.

Allconnect Rating

3.95 / 5

Compare CenturyLink internet to other providers

In areas serviceable for CenturyLink fiber or DSL internet, a cable provider may also be available. You may also have access to competing DSL or fiber optic internet providers. Find out how CenturyLink compares to other internet service providers in terms of price, speeds and more below:

*Wireless speeds may vary.

Want to learn more? Click the links below to see how CenturyLink compares to each cable provider.

Shop CenturyLink plans

CenturyLink delivers fast internet with simple pricing and unlimited long distance calling.

Order online

or call us today: (844) 451-2720 (844) 451-2720

How to bundle CenturyLink internet with TV

CenturyLink doesn’t have its own TV service, but it does partner with DISH, DIRECTV and DIRECTV Stream so that you can still bundle your internet and TV service. You won’t receive any discounts bundling your CenturyLink internet service with any of the listed TV providers, but it will simplify your monthly bill. 

So, which TV service should you choose?

• DISH: DISH offers between 190 and 290+ channels and is best known for its advanced DVR where you can record up to 16 channels at once. 
• DIRECTV: DIRECTV offers between 160 and 330+ channels and is best known for its sports packages. 
• DIRECTV STREAM: Stream offers between 65 and 140+ channels.

CenturyLink internet customer satisfaction ratings

How satisfied are CenturyLink customers compared to other providers? The American Customer Satisfaction Index (ACSI) gives the largest internet providers annual customer satisfaction scores based on feedback from actual customers. 

CenturyLink 2021 American Customer Satisfaction Index rating: 62/100

• In 2021, CenturyLink received a 62/100, a one-point decline from their 2020 score.
• Compared to other providers, CenturyLink lands around the middle of the pack, ahead of providers such as Windstream (61/100) and Mediacom (60/100), but well below leaders Verizon Fios (71/100) and AT&T Fiber (71/100).
• The average ISP score was a 65/100.

CenturyLink internet FAQs

The name CenturyLink and the pathways logo are trademarks of CenturyLink.

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Written by:

Ari Howard

Associate Writer, Broadband & Wireless Content

Ari Howard is an associate writer for the Allconnect team. She researches and writes about broadband news and studies, particularly relating to internet access, digital safety, broadband-related technology and t… Read more

Edited by:

Robin Layton

Editor, Broadband Content

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