AT&T Overview

AT&T Internet

AT&T internet plans reviewed

Item: AT&T internet
Rating: 4.48
Author: Joe Supan

By Camryn Smith Last updated: October 29, 2024

AT&T fiber internet plans offer speeds up to 4,700 Mbps, with DSL and fixed wireless service available where fiber is not.

Speeds up to 300 Mbps† starting at:

$55/mo.*

*Plus, taxes. Autopay & Paperless Bill req’d. †Internet speed claims represent maximum network service capability speeds & based on wired connection to gateway. 1GIG speeds require the latest router & recommended setup. Actual customer speeds may vary and are not guaranteed. For more info, go to www.att.com/speed101. See offer details

Check with AT&T
or call to order: (844) 451-2720 (844) 451-2720

Best AT&T fiber internet plans

Plan name	Speeds up to	Connection type	Price
AT&T Fiber 500Mbps	500 Mbps†	Fiber Reliability High	$65/mo.* Price after $10/mo discount (starts within 2 bills) w/ paperless billing & Autopay if enrolled w a debut card or bank account. Discount reduced to $5/mo if enrolled w/ credit card. Monthly State Cost Recovery Charge in TX, OH, NV applies Pricing breakdown	Check with AT&T Or call Or give us a call (844) 451-2720
AT&T Fiber 1 GIG speed	1000 Mbps†	Fiber Reliability High	$80/mo.* Price after $10/mo discount (starts within 2 bills) w/ paperless billing & Autopay if enrolled w a debut card or bank account. Discount reduced to $5/mo if enrolled w/ credit card. Monthly State Cost Recovery Charge in TX, OH, NV applies Pricing breakdown	Check with AT&T Or call Or give us a call (844) 451-2720
AT&T Fiber 2 GIG speed	2000 Mbps†	Fiber Reliability High	$145/mo.* Price after $10/mo discount (starts within 2 bills) w/ paperless billing & Autopay if enrolled w a debut card or bank account. Discount reduced to $5/mo if enrolled w/ credit card. Monthly State Cost Recovery Charge in TX, OH, NV applies Pricing breakdown	Check with AT&T Or call Or give us a call (844) 451-2720

AT&T Fiber 500Mbps

Speeds up to

500 Mbps

Contract length

12 mos.

Connection type

Fiber

Rating

High

Plan cost

$65/mo.

for 12 mos.

Pricing breakdown

Check with AT&T

Or give us a call

(844) 451-2720
AT&T Fiber 1 GIG speed

Speeds up to

1000 Mbps

Contract length

12 mos.

Connection type

Fiber

Rating

High

Plan cost

$80/mo.

for 12 mos.

Pricing breakdown

Check with AT&T

Or give us a call

(844) 451-2720
AT&T Fiber 2 GIG speed

Speeds up to

2000 Mbps

Contract length

12 mos.

Connection type

Fiber

Rating

High

Plan cost

$145/mo.

for 12 mos.

Pricing breakdown

Check with AT&T

Or give us a call

(844) 451-2720

*Above pricing after $10/mo. discount with eligible Autopay & Paperless bill (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. As of 10/29/24.

†Internet speed claims represent maximum network service capability speeds & based on wired connection to gateway. 1GIG speeds require the latest router & recommended setup. Actual customer speeds may vary and are not guaranteed. For more info, go to www.att.com/speed101.

AT&T internet plan comparison

AT&T plan	Allconnect score	Starting price*	Download speed†	Upload speed
Fiber 300	4.45 / 5	$55.00/mo.	300 Mbps	300 Mbps
Fiber 500	4.48 / 5	$65.00/mo.	500 Mbps	500 Mbps
Fiber 1000	4.52 / 5	$80.00/mo.	1,000 Mbps	940 Mbps
2 GIG	4.12 / 5	$145.00/mo.	2,000 Mbps	2,000 Mbps
5 GIG	4.17 / 5	$245.00/mo.	4,700 Mbps	4,700 Mbps
AT&T Internet	2.76 / 5	$60.00/mo.	10 – 100 Mbps	1 – 20 Mbps

AT&T Internet (DSL) plans and speeds vary, but they cost $60.00/mo. Speeds range from 10 – 100 Mbps download and 1 – 20 Mbps upload speed.

AT&T also has a plan for low-income households called Access from AT&T for $30/mo. with speeds up to 100 Mbps.

AT&T introduces 5G Home Internet plan

In select cities, AT&T has introduced a fixed wireless home internet plan to compete with T-Mobile’s and Verizon’s home internet plans. AT&T Internet Air will cost users $60.00/mo., plus taxes. If you add an eligible AT&T wireless (mobile) plan within the first 30 days, you can get the new plan for $47.00/mo.

AT&T provider rating and review

With AT&T plans, customers can enjoy unlimited data and no contracts or equipment fees.

If you can get it, we scored AT&T Fiber as one of the best internet options in the country. It received the highest score for performance and value of any internet provider, with download speeds ranging from 300 to 4,700 Mbps. AT&T Fiber also got our highest score for value, which measures the price per Mbps on every plan.

Even though the connection uses the same network until the last mile, AT&T’s DSL plans have almost the opposite scores: they were the lowest-rated plans of any cable company for both performance and value. It is more affordable than AT&T Fiber, but you’ll get a lot slower speeds for that cheaper price. DSL plans are also subject to rate hikes in year two of your service.

What we like about AT&T

Reliable fiber internet – AT&T offers a range of fiber internet plans, which deliver symmetrical upload and download speeds
Multi-gigabit plan options – AT&T offers two plans over 1,000 Mbps: AT&T Fiber 2 Gig and 5 Gig
Low-income internet assistance – Access from AT&T provides low-cost internet to eligible households
Customer satisfaction – AT&T ranks first in fiber internet service provider customer satisfaction according to the American Customer Satisfaction Index

Things to consider

Starting price – AT&T has a more expensive starting price than other providers
Availability – Fiber internet has more limited availability than other tech types like satellite and cable

You can also bundle AT&T internet with other AT&T services. AT&T doesn’t have its own TV service and instead partners with DIRECTV to offer satellite TV options to customers. You can also bundle your AT&T internet plan with an AT&T mobile plan for potential savings.

Explore AT&T bundles.

AT&T Fiber internet rating

Allconnect Rating

4.48 / out of 5 stars

This score is based off of the 5 plans AT&T Fiber has available

Rating breakdown

Affordability

4.21 / 5
Performance

4.53 / 5
Value

4.80 / 5
Customer satisfaction

4.65 / 5

AT&T DSL internet rating

Allconnect Rating

2.76 / out of 5 stars

This score is based off of the 5 plans AT&T DSL has available

Rating breakdown

Affordability

3.58 / 5
Performance

2.30 / 5
Value

1.37 / 5
Customer satisfaction

4.15 / 5

How we scored internet providers

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

For each sub-factor, we score all providers on a continuous scale of 1 to 5, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between 3 and 4. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.

We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.

Learn more about our methodology

Show summary Hide summary

AT&T internet deals

AT&T often has deals on its internet service that change throughout the year. Right now, AT&T will cover your cancellation fee in full if you switch to AT&T Fiber. You can also get up to a $150 reward card if you order AT&T Fiber online.

*AT&T Fiber: Limited availability in select areas. AT&T Wireless: AT&T may temporarily slow data speeds if the network is busy.

Shop AT&T internet plans

AT&T provides fast and reliable internet, a variety of discounted TV bundles and home phone with unlimited nationwide calling.

Order online

or call us today: (844) 451-2720 (844) 451-2720

AT&T Wi-Fi equipment and fees

Along with speed and price, equipment fees, data allowances and contracts are major considerations when choosing an internet service. With low equipment fees, unlimited data on most plans and no contracts, we find AT&T to be one of the more customer-friendly internet providers.

No equipment fees

AT&T Fiber includes the cost of equipment in the monthly price. If you get a DSL plan, the cost for your equipment from AT&T is $10/mo. This fee is a few bucks lower per month than other major internet providers like Verizon and Xfinity.

Free professional installation

AT&T is currently waiving its $99 professional installation fee. Self-installation is available in some areas, but most customers will have to schedule an appointment with an AT&T technician.

No contract required for internet

AT&T internet plans do not require a contract. However, a term agreement may be required in some instances in order to qualify for select promotional offers.

Unlimited data with AT&T Fiber, select bundles

There are no data caps on any of the AT&T Fiber plans, and AT&T Internet customers who bundle with a qualifying TV service can also take advantage of unlimited data.

AT&T’s 10 – 100 Mbps plans come with a data allowance of 1 TB/mo. Going over that limit could add a fee up to $50 to your bill, but the good news is the average household typically doesn’t come close to using that much data. If you have multiple people in your house binge-watching shows in HD and 4K all month long, however, you may want to keep an eye on your usage. You can also add unlimited data to these plans for an extra $30/mo.

Allconnect Rating

4.48 / 5

AT&T home internet vs. top competitors

In most areas serviceable for AT&T internet, a cable provider may also be available. You may also have access to competing DSL or fiber internet providers. Take a look at how AT&T compares to other internet service providers below:

Provider	Allconnect score	Starting prices	Download speeds	Upload speeds
AT&T Fiber	4.48 / 5	$55.00 – $245.00/mo.	300 – 4,700 Mbps†	300 – 4,700 Mbps
AT&T Internet	2.76 / 5	$60.00/mo.	10 – 100 Mbps†	1 – 20 Mbps
Cox internet	3.47 / 5	$50.00 – $150.00/mo.	100 – 2,000 Mbps	5 – 35 Mbps
Spectrum internet	3.82 / 5	$50.00 – $70.00/mo.	500 – 1,000 Mbps*	10 – 35 Mbps
Optimum internet	4.16 / 5	$40.00 – $180.00/mo.	300 – 5,000 Mbps	20 – 5,000 Mbps
Xfinity internet	3.64 / 5	$24.99 – $299.99/mo.	50 – 2,000 Mbps	3 – 2,000 Mbps

*Wireless speeds may vary.
Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address.
Above pricing after $10/mo. discount with eligible Autopay & Paperless bill (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. As of 10/29/24.

If you’d like more in-depth comparisons of AT&T vs. other providers, click any of the links below:

Best customer service

AT&T customer reviews

AT&T received a 4 out of 5-star rating from customers who participated in Allconnect’s 2024 broadband customer satisfaction survey. One customer noted, “I purchased a standard plan. I have not had any problems with reliability, but sometimes the streaming is slow.”

The fiber and DSL internet company scores evenly across price, speed, reliability and customer service. Another respondent said, “My internet service was difficult in the beginning due to bldg. age and wiring to the street. But they were very consistent in communication and sending out personnel who explained what was happening.”

Featured customer reviews

P. Gaudet Lake Oconee

4/3/24

AT&T in Del Webb Lake, Oconee, is high speed fiber optic. Fast/reliable.

5/5

Anonymous Alpharetta

4/1/24

The internet is not great, every time I do a test says OK. My family is very disappointed.

2/5

Anonymous Sandy Springs

1/22/24

I purchased a standard plan. I have not had any problems with reliability but sometimes the streaming is slow.

3.5/5

AT&T Customer Reviews:

3,815 customer reviews

Read AT&T reviews

AT&T customer satisfaction

Over recent years, AT&T has scored well with several watchdog rankings, including the American Customer Satisfaction Index, J.D. Power and Consumer Reports.

Best overall satisfaction – ACSI 2024

The American Customer Satisfaction Index (ACSI) gives the largest internet providers annual customer satisfaction scores based on customer feedback. In 2024, AT&T received an 80/100 — leading all fiber internet providers. It also came in behind T-Mobile and Verizon with a score of 69 for its non-fiber services.
Leading most internet providers – J.D. Power

J.D. Power also performs annual customer satisfaction studies for the largest internet providers. In 2023, J.D. Power rated AT&T number one in overall satisfaction in the North Central and West region and second in the Southern region. Contributing to AT&T’s high satisfaction score were high marks for Performance and Reliability, Cost of Service and Customer Service.
Middle of the pack – Consumer Reports

Consumer Reports members were the group who weren’t as positive about their experiences with AT&T internet. In a survey of 21,478 internet subscribers, AT&T received an overall score of 59/100. That might sound like a failing grade, but it’s more a reflection on the industry as a whole — Verizon led the pack with a 66/100.

That said, if you’re concerned you’ll need regular technical support, it’s worth taking into account. AT&T got Consumer Reports’ lowest possible score for customer service.

AT&T internet FAQs

How much is AT&T internet by itself?

Standalone internet plans start at $55/mo.* If your address is only serviceable for DSL, your plan will come with the fastest speeds available, up to 100 Mbps.

Does AT&T have fixed wireless internet?

AT&T does offer fixed wireless internet, but the service is less available than their DSL or fiber networks, covering only 5% of their serviceable areas. Primary service areas for AT&T fixed wireless include rural areas in the Midwest.

How can I save with AT&T internet?

You can save $5/mo. by enrolling in AutoPay. Senior citizens, military members and low-income households may also qualify for a discount on AT&T services.

How much does AT&T Fiber cost?

AT&T Fiber plans start at $55.00/mo. The most expensive fiber plan is $245.00/mo.

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Written by:

Camryn Smith

Camryn Smith Writer I since July 2022 About Camryn: Camryn Smith started writing for Allconnect in 2022 and has developed broadband expertise across the landscape, including home internet providers, plans, p… Read more