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AT&T internet service
AT&T is a leading provider of DSL-based, fiber optic and fixed wireless internet services. Shop AT&T internet plans in your area, discover available speeds and plan features and see how AT&T compares to other internet providers in your area.
AT&T internet overview
David Anders Last updated: April 2, 2021
AT&T is one of the largest internet providers in the U.S. with service available in 36 states. AT&T availability covers much of the South, Midwest and the West Coast. According to the Federal Communications Commission, 29% of households serviceable for AT&T internet will have access to fiber optic service, with the remaining areas having access to AT&T’s hybrid DSL or regular DSL service. However, this is starting to change as AT&T recently discontinued its DSL service (but not its hybrid DSL service) for new customers so that they could focus on fiber optic expansion.
AT&T’s greatest selling point is its speed reliability. According to the 2018 FCC broadband report, AT&T’s DSL service provided 80% of customers with at least 95% of advertised speeds. AT&T claims fiber optic speeds are even more reliable, reaching 99% reliability for its customers.
You’ll find that AT&T internet plans have a lot to offer in terms of speed, value and other perks, but their service may not be for everyone. Read our breakdown of AT&T internet below to determine if the service is right for your home.
What we like
Reliable speeds – AT&T’s 100% fiber network gives you speed consistency and 99% reliability, even during peak usage times.1
High customer satisfaction – American Customer Satisfaction Index gave AT&T a 2020 score of 68/100, topping nearly every other provider on the list.
Installation options – Avoid a professional installation charge of up to $99 by opting for self-install, where available. Just follow this simple AT&T installation guide.
Things to consider
Limited plan options – While AT&T Fiber has three plan options, AT&T DSL doesn’t give you many choices, essentially offering just one plan/price that comes with the fastest speeds available at your address.
Monthly equipment fee is unavoidable – It’s only $10/mo., which is lower than most, but you won’t be able to avoid that fee by using your own equipment.
Limited fiber availability – Though AT&T is one of the largest fiber internet providers in the U.S., actual availability is largely reserved for select parts of metro areas.
1Based on wired connection to gateway and network availability.
Shop AT&T plans near you
Unlimited data allowance
AT&T consumer home internet or Fixed Wireless Internet customers can use unlimited internet data through September 30, 2020.
Self-installation is the default installation option when available for customers.
Temporary speed upgrade
Get a temporary speed upgrade to 50 Mbps when you order Cox 10 & 30 Mbps internet plans. Offers valid through June 30, 2020.
Self-installation encouraged. Select your desired installation date, and a Cox representative will call to confirm or reschedule your appointment.
Safety-first Installation: A Frontier technician will perform your installation with appropriate safety protocols including wearing protective equipment and maintaining social distancing. In taking these precautions, it’s recommended that Frontier customers wear a face mask or face covering for the safety of technicians.
New TV plan
Introducing a new “Local 50” video plan to support contactless installation.
Contactless installation: Mediacom will send an installation kit and a technician to set up a single high-speed data connection, phone, or one local TV channel plan with the help of someone in your home.
Self-installation is encouraged. For professional installation, contact-free delivery is available for work done outside of the home. For customers moving more than 7 days from the date the order is placed, professional installation is available.
Free Contactless Delivery: An Xfinity technician will drop-off your equipment with installation instructions, then perform any outside work. Get your installation fees back in a customer credit for a no-charge installation.
AT&T internet prices and plans
There are six different AT&T internet plans, but what speeds you are actually eligible for depends on your location.
|Plan name||Starting price||Price after 12 months||Max download speeds||Connect type|
|AT&T Fixed Wireless||$69.99/mo.||Undisclosed||Up to 10 Mbps||Fixed wireless|
|AT&T Internet||$45.00/mo.||$60.00/mo.||50 Mbps||DSL (fiber/copper hybrid)|
|Internet 100||$35.00/mo.**||$55.00/mo.||100 Mbps||Fiber optic|
|Internet 300||$45.00/mo.**||$65.00/mo.||300 Mbps||Fiber optic|
|Internet 1000||$60.00/mo.***||$80.00/mo.||940 Mbps||Fiber optic|
*Per mo for 12 mos + taxes & equip fee. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)
**Per mo for 12 mos + taxes & equip fee.$10/mo equip fee applies. Incl unlimited internet data allowance ($30 value). Ltd avail/areas; speeds vary, Download max typically 940 Mbps. not gt’d.
***Per mo for 12 mos + taxes & equip fee.$10/mo equip fee applies. Incl unlimited internet data allowance ($30 value). Ltd avail/areas; speeds vary, Download max typically 940 Mbps. not gt’d.
Which AT&T speed tier is best for you?
If your address is serviceable for only AT&T fixed wireless or DSL service, you won’t have much of an option when choosing a plan. Those in areas serviceable for AT&T Fiber, however, may find themselves torn between the 100 and 300 plan, or wondering if going all in on gig service is worth it. Here’s our take on each:
We recommend the 100 Mbps for smaller households or light-to-moderate internet use. While 100 Mbps is good for HD streaming and online gaming (not to mention basic activities like browsing the web and social media), it may not be enough to do so over Wi-Fi and on multiple devices at once. If streaming is your primary way of watching TV and there will be multiple TVs/devices used for streaming at the same time, consider upgrading to AT&T Internet 300.
For just $10/mo. more, this plan offers three times the speed than AT&T Internet 100, which is quite the speed boost. Speeds of 300 Mbps are well-suited to handle heavy streaming and online gaming on numerous Wi-Fi devices at once. And with faster upload speeds, AT&T Internet 300 is better equipped for video conferencing and working or learning from home.
For larger households in need of an uncompromising connection, AT&T Internet 1000 offers speeds up to 940 Mbps, or gig speeds. This plan is perfect for homes with 10+ devices used for streaming and gaming, as well as connecting smart home devices such as Wi-Fi cameras and thermostats. AT&T Internet 1000 also comes with upload speeds up to 940 Mbps, which is ideal for working and learning from home on multiple devices.
Should I just order the AT&T Fiber 1000 plan?
In many areas, AT&T Fiber 1000 is the most cost-effective plan, but that plan isn’t available everywhere. In locations served by AT&T’s DSL hybrid network, you’ll get speeds of up to 75 Mbps. The speeds you get ultimately depend on how far you are from a local service hub, so they can vary by address, anywhere from 5 Mbps to the max 75 Mbps.
If AT&T Fiber is available in your area, you may have the option of AT&T Fiber 100, AT&T Fiber 300 or AT&T Fiber 1000. The differences between the three are:
- The 100 Mbps plan increases to $55/mo. after the first year
- The 300 Mbps plan increases to $65/mo. after the first year
- The 1,000 Mbps plan increases to $80/mo. after the first year
Selecting the 100 Mbps or 300 Mbps plan can save you $10-$15/mo. initially, but we think the speed boost you get with AT&T Fiber 1000 is well worth the cost.
AT&T equipment, data cap and contract details
Along with speed and price, equipment fees, data allowances and contracts are major considerations when choosing an internet service. With low equipment fees, unlimited data on most plans and no contracts, we find AT&T to be one of the more customer-friendly ISPs.
Low, but unavoidable, equipment fees
The cost for your equipment is the same across all plans: $10/mo. This fee is a few bucks lower per month than other major internet providers including Verizon and Xfinity. AT&T does not give you the option to use your own equipment and avoid that monthly fee, so you can count on adding $10 to the monthly AT&T internet price.
That said, you’ll probably find the AT&T Wi-Fi Gateway router to be worth the added fee. In addition to whole-home AT&T Wi-Fi service, the AT&T Wi-Fi Gateway router makes it easy to manage connected devices and set parental controls via the AT&T Smart Home app.
No contract required for internet
AT&T internet plans do not require a contract. However, a term agreement may be required in some instances in order to qualify for select promotional offers. Additionally, bundling AT&T internet with AT&T TV or DIRECTV will come with a two-year contract for the TV service, even though a contract for AT&T internet is not required.
Unlimited data with AT&T Fiber, select bundles
There are no data caps on any of the AT&T Fiber plans, and AT&T Internet customers who bundle with a qualifying TV service can also take advantage of unlimited data. If you don’t fall into either of those categories but still want unlimited data, you can add it to your plan for an additional $30/mo.
1 TB/mo. is a lot of data. Unlimited is even more
AT&T’s 5-75 Mbps plans come with a monthly data allowance of 1 TB/mo. Going over that limit could add a fee up to $50 to your bill, but the good news is the average household typically doesn’t come close to using that much data. If you have multiple people in your house binge-watching shows in HD and 4K all month long, however, you may want to keep an eye on your usage.
What’s the final cost with AT&T service?
Expect to pay at least an additional $10/mo. more than what is advertised as AT&T’s internet prices. And that’s not even including taxes. Additionally, you should be aware that after AT&T’s 12 month promotional rates, your bill will increase between $15 and $20/mo. This means if you have AT&T’s Internet 100 plan, you will pay around $50/mo. in the first year and then around $70/mo. in the second year. Additionally, the cost of installation is a one time fee of $99.
AT&T additional perks and benefits
Value goes beyond monthly price and speeds. With AT&T internet, you’ll get some extra perks such as free Wi-Fi hotspot access and online security you may not find with other providers.
Access to 30,000+ Wi-Fi hotspots
The AT&T Wi-Fi hotspot network keeps you connected on the go with 30,000 locations available for free to AT&T internet customers.
Security Suite powered by McAfee®
Included at no extra cost on plans 5-100 Mbps, the AT&T Security Suite helps keep your connected devices safe from viruses and malware.
Smart Home App
With AT&T’s Smart Home App, you have full control over your Wi-Fi network. Through the app you can see who’s connected, pause Wi-Fi access on any device, set daily Wi-Fi schedules and view and edit your Wi-Fi’s password.
How does AT&T internet service compare?
In most areas serviceable for AT&T internet, a cable provider may also be available. You may also have access to competing DSL or fiber optic internet providers. Take a look at how AT&T compares to other internet service providers below:
|Starting price at|
|5 Mbps – 940 Mbps||10 Mbps – 940 Mbps|
|1 TB/mo. DSL, unlimited with AT&T Fiber||1 TB/mo.|
|One year or no contract||One year|
- Starting price at
- Internet Speeds
- 5 Mbps – 940 Mbps
- 10 Mbps – 940 Mbps
- Data cap
- 1 TB/mo. DSL, unlimited with AT&T Fiber
- 1 TB/mo.
- One year or no contract
- One year
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 03/19/21.
If you’d like more in-depth comparisons of AT&T vs. other providers, click any of the links below:
Industry-leading customer satisfaction ratings
Ranked above most internet providers – ACSI 2020
The American Customer Satisfaction Index (ACSI) gives the largest internet providers annual customer satisfaction scores based on feedback from actual customers. In 2020, AT&T received a 68/100, which ranks higher than all major cable internet providers, including Xfinity (66/100), Spectrum (63/100) and Cox (61/100). The only provider to score above AT&T was Verizon with a 73/100.
Best overall satisfaction in South region – J.D. Power Awards/ratings
J.D. Power also performs annual customer satisfaction for the largest internet providers. In 2020, J.D. Power rated AT&T number one in overall satisfaction in the South region. Contributing to AT&T’s high satisfaction score were high marks for Performance and Reliability, Cost of Service and Customer Service.
AT&T internet FAQs
All standalone internet plans start at $35/mo. for AT&T Fiber and $45/mo. for AT&T DSL.* If your address is only serviceable for DSL, your plan will come with the fastest speeds available, up to 75 Mbps.
*Per mo for 12 mos when bundled, + taxes & equip fee.$10/mo equip fee applies. Incl unlimited internet data allowance ($30 value). Ltd avail/areas; speeds vary, not gt’d.
The AT&T Gateway router comes with AT&T internet plans for an added $10/mo. equipment rental fee.
Your AT&T modem/wireless router device comes with malware protection and 24/7 technical support.
AT&T does offer fixed wireless internet, but the service is less available than their DSL or fiber optic networks, covering only 5% of their serviceable areas. Primary service areas for AT&T fixed wireless include rural areas in the Midwest.
AT&T Internet 1000 is the fastest AT&T internet plan with speeds up to 940 Mbps starting at $60/mo. AT&T Internet 300 is the next-fastest AT&T internet plan with speeds up to 300 Mbps. If your address is only serviceable for AT&T DSL service, the fastest plan available comes with speeds up to 75 Mbps.
The Smart Home Manager app, available for free on Android and iOS devices, gives you full control over your Wi-Fi connection. Download the app and log in with your AT&T credentials to view devices connected to your AT&T Wi-Fi, block devices and set parental controls.
Most AT&T internet plans come with a 1TB/mo. data cap, which is more than enough for the average household. If you’re interested in unlimited data, you can add it to your plan starting at $30/mo., or choose any AT&T Fiber plan or qualifying AT&T internet and TV bundle, both of which come with unlimited data
Anyone can save $10/mo. on AT&T internet by bundling with a qualifying TV service, such as AT&T TV and DIRECTV. Senior citizens, military members and low-income households may also qualify for a discount on AT&T services.
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Written by:David Anders
Senior Writer, Broadband Content
David joined the Allconnect team in 2017, specializing in broadband and TV content. His work has been referenced by a variety of sources, including ArcGIS, DIRECTV and more. As a Senior Writer, David is motivate… Read more
Edited by:Robin Layton
Editor, Broadband & Wireless Content
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Limited availability in select areas. May not be available in your area. Call to see if you qualify.
INTERNET 100 OFFER: Ends 4/17/21. Price for Internet 100 for new residential customers. Pricing for first 12 months only. After 12 mos., then prevailing rate applies (currently, $55/mo) unless canceled by customer prior to end of 12 months. Additional Fees & Taxes: AT&T one-time transactional fees, $10/mo. equipment fee, and monthly cost recovery surcharges which are not government-required may apply, as well as taxes. See www.att.com/fees for details. Installation: $49 installation for full tech install. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
††Internet speed claims represent maximum network service capability speeds and based on wired connection to gateway. Actual customer speeds are not guaranteed and may vary based on several factors. For more information, go to www.att/com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
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