Spectrum internet and TV in New York, NY
Get your questions — including what internet and TV deals Spectrum offers, which parts of NYC Spectrum covers and how to connect to Spectrum’s Wi-Fi hotspots — answered in one place. With no data caps, no contracts, low equipment fees and TV channel options that include everything from local news to international sports, it’s no wonder that Spectrum cable is a top choice for many New Yorkers.
Why choose Spectrum internet?
Spectrum is one of the three main internet service providers in New York City, along with Verizon and Optimum. Spectrum is a cable provider that covers about 64% of NYC for internet, TV, home phone and mobile services.
Things we like
No contracts or data caps – One of the most attractive aspects of Spectrum is that there are no data caps or contracts. This means that you will never be charged an overage fee or a cancellation fee.
Access to Spectrum hotspots – Spectrum allows up to 15 registered devices connect to Spectrum’s Wi-Fi hotspots throughout the country.
Free or cheap equipment – Spectrum has uniquely low equipment fees compared to other providers. Some equipment is even free.
Things to consider
Limited internet and TV plans – Spectrum only offers three internet plans and three TV plans.
No cheap internet plans – Spectrum’s least expensive internet plan is $49.99/mo. for 200 Mbps. If you want slower speeds to save on costs, a different provider may be a better choice.
Limited availability in the Bronx – Spectrum is only available in three ZIP codes in the Bronx.
Shop Spectrum plans near you
Spectrum plans and pricing
Whether you’re looking for standalone internet or a package that includes all your home services in one convenient bundle, Spectrum has a plan that can meet your needs in NYC. Spectrum internet plans in New York City have speeds up to 940 Mbps, and lower speeds are available if you are looking for a basic plan, such as the Spectrum Internet Ultra plan. Add on a Spectrum cable TV plan with 125+ to 200+ channels to get more value out of your entertainment package.
Spectrum internet pricing in NYC
|Spectrum Internet®||$49.99/mo.*||Up to 200 Mbps|
|Spectrum Internet Ultra||$69.99/mo.*||Up to 400 Mbps|
|Spectrum Internet Gig||$109.99/mo.*||Up to 940 Mbps|
Spectrum TV pricing in NYC
Spectrum bundle pricing in NYC
|Bundle package||Best for||Starting price*||Download speeds up to||TV channel count||Home phone|
|Double Play Select||Budgeters||$89.98/mo.||200 Mbps||125+||N/A|
|Double Play Silver||Movie buffs||$114.98/mo.||200 Mbps||175+||N/A|
|Double Play Gold||Sports fans||$134.98/mo.||200 Mbps||200+||N/A|
|Internet + Voice||Cord cutters||$59.98/mo.||200 Mbps||N/A||Unlimited nationwide calling|
|TV Select + Voice||N/A||$54.98/mo.||N/A||125+||Unlimited nationwide calling|
Spectrum features and equipment
Services: With Spectrum, you have access to services for both internet and TV to help maximize your experience and solve any problems you might have.
- 24/hr Virtual Assistant
- TV Troubleshooting
- Internet speed test
Spectrum apps: Spectrum offers three different apps for your various TV and internet needs. You can access these apps through the app store or Google Play.
- Spectrum TV app: Watch TV, access your DVR, schedule TV recordings.
- My Spectrum app: Pay your Spectrum bill, troubleshoot and access your Wi-Fi network.
- Spectrum Mobile app: For customers of Spectrum Mobile to manage account info.
Expert tip: Consider renting Spectrum’s equipment
TV and internet equipment: Spectrum offers unbeatable equipment rental deals. Even though you have the option to buy your own equipment, it is likely in your interest to rent through Spectrum as you then gain access to Spectrum’s tech support.
- Modem: When you purchase a Spectrum internet package, a modem is included for free.
- Router: If you want in-home Wi-Fi, you will also need to rent a router for $5/mo.
- TV receiver and remote: The receiver and remote costs $7.99/mo. and comes with a built-in DVR so you don’t need to rent additional equipment to record your shows. You do, however, have to pay an additional fee of $4.99/mo. to access the DVR feature.
Where is Spectrum available in NYC?
Spectrum is available in all five NYC boroughs, including The Bronx, Brooklyn, Manhattan, Queens and Staten Island. Spectrum offers coverage in nearly 100% of Manhattan, including Harlem, Chelsea, Gramercy Park, Greenwich Village, the East Side and the Inwood area. Similarly, Spectrum has nearly complete coverage throughout Queens and Staten Island, including Port Richmond, Stapleton, South Shore and Mid-Island.
Brooklyn and The Bronx have significantly less Spectrum coverage. The western third of Brooklyn is covered by Spectrum, as is only the northernmost part of The Bronx, including the Mount Vernon area.
See which ZIP codes Spectrum internet covers in Brooklyn and The Bronx:
Brooklyn: 11201, 11205, 11206, 11209, 11213, 11215, 11216, 11217, 11219, 11220, 11222, 11228, 11231, 11232, 11238
The Bronx: 10463, 10466, 10470
Spectrum retail store locations in NYC
Visit a Spectrum store near you in any New York City borough, or make an in-store appointment to cut down on wait times. In most Spectrum stores you can pay your bill, get a self-install kit, see equipment demos and more. Call ahead to see exactly which features your nearest store offers.
- 701 N. MacQuesten Pkwy, Mt. Vernon, NY 10552, (866) 874-2389
- 118 Flatbush Ave., Brooklyn, NY 11217, (888) 406-7063
- 769 5th Ave., Brooklyn, NY 11232, (866) 874-2389
- 177 North 7th St Brooklyn, NY 11211, (888) 406-7063
- 531 86th St Brooklyn, NY 11209, (888) 406-7063
- 1360 3rd Ave., New York, NY 10075, (866) 874-2389
- 700 Broadway, New York, NY 10003, (866) 874-2389
- 43 W. 23rd St., New York, NY 10010, (888) 406-7063
- 396 Grand St., New York, NY 10002, (888) 406-7063
- 261 3rd Ave., New York, NY 10010, (888) 406-7063
- 1865 Broadway, New York, NY 10023, (888) 406-7063
- 2554 Broadway, New York, NY 10025, (866) 874-2389
- 133-19 Atlantic Ave., Queens, NY 11418, (866) 874-2389
- 40-24 College Point Blvd., Queens, NY 11354, (866) 874-2389
- 28-56 Steinway St., Astoria, NY 11103, (888) 406-7063
- 31-01 23rd Ave., Astoria, NY 11105, (866) 874-2389
- 80-28 Cooper Ave., Suite 6-112 Glendale, NY, 11385, (888) 406-7063
- 164-10 Jamaica Ave., Jamaica, NY 11432, (888) 406-7063
- 71-40 Austin St., Forest Hills, NY 11375, (888) 406-7063
- 23-58A Bell Blvd., Bayside, NY 11360, (888) 406-7063
- 90-15 Queens Blvd., Elmhurst, NY 11373, (866) 874-2389
- 2845 Richmond Shopping Center, Staten Island, NY 10314, (866) 874-2389
- 100 Cable Way Staten Island, NY 10303, (866) 874-2389
Moving and transferring your Spectrum service in NYC
If you’re moving across boroughs within NYC or planning a long-distance move to “The Big Apple,” it’s easy to move your Spectrum service to your new home. Here’s how to move your NYC Spectrum service to your new location:
- Call Spectrum support at (855) 363-4902 to schedule your transfer service date.
- A representative will let you know if you can take your equipment with you to your new address.
- If you are moving locally, self-installation may be an option for setting up service at your new home.
Tips for moving your Spectrum service in NYC:
How to connect to Spectrum Wi-Fi Hotspots
Expert tip: Automatically connect to Wi-Fi with the Spectrum app
The easiest way to connect to Spectrum Wi-Fi Hotspots is through the My Spectrum App. When you set up Spectrum Wi-Fi Hotspots in the app, your phone will automatically connect to a hotspot whenever it can.
- Open My Spectrum App
- Select the account tab
- Click Install Spectrum Wi-Fi Profile
- Follow the prompts to complete installation
If you don’t want to use the My Spectrum app, you can also manually connect to Wi-Fi when you are in a hotspot zone.
- Select a Hotspot network in your settings account (SpectrumWifi, SpectrumWifi Plus, CableWifi or Boingo)
- Open your internet browser
- Sign in with your username and password
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Written by:Lisa Iscrupe
Writer, Broadband & Data Content
Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. Her work has been referenced by CNN and other national sources. In Lisa’s Words: Ever… Read more
Edited by:Robin Layton
Editor, Broadband & Wireless Content
- Spectrum Overview
- Spectrum Internet Plans
- Spectrum Internet Ultra
- Spectrum Internet Speed Test
- Spectrum Availability
- Spectrum Bundle Deals
- Spectrum TV Packages
- Spectrum TV Gold
- Spectrum TV Silver
- Spectrum TV Select
- Spectrum Channel Guide
- Spectrum Internet in New York
- Spectrum Customer Service
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- Spectrum vs. Xfinity
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- Spectrum vs. CenturyLink
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