Spectrum in NYC

Spectrum internet and TV in New York, NY

Get your questions — including what internet and TV deals Spectrum offers, which parts of NYC Spectrum covers and how to connect to Spectrum’s Wi-Fi hotspots — answered in one place. With no data caps, no contracts, low equipment fees and TV channel options that include everything from local news to international sports, it’s no wonder that Spectrum cable is a top choice for many New Yorkers.

Spectrum Internet®
Up to 200 Mbps starting at:
$49.99/mo.*
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 12/08/20.
Call to order: (844) 451-2720
Call to order: (844) 451-2720

Why choose Spectrum internet?

Lisa Iscrupe Last updated: March 19, 2021

At Allconnect, we work to present quality information with editorial integrity. While this page may contain offers from our partners, our opinions are our own. Here’s how we make money.

Spectrum is one of the three main internet service providers in New York City, along with Verizon and Optimum. Spectrum is a cable provider that covers about 64% of NYC for internet, TV, home phone and mobile services.

Things we like

No contracts or data caps – One of the most attractive aspects of Spectrum is that there are no data caps or contracts. This means that you will never be charged an overage fee or a cancellation fee.
Access to Spectrum hotspots – Spectrum allows up to 15 registered devices connect to Spectrum’s Wi-Fi hotspots throughout the country.
Free or cheap equipment – Spectrum has uniquely low equipment fees compared to other providers. Some equipment is even free.

Things to consider

Limited internet and TV plans – Spectrum only offers three internet plans and three TV plans.
No cheap internet plans – Spectrum’s least expensive internet plan is $49.99/mo. for 200 Mbps. If you want slower speeds to save on costs, a different provider may be a better choice.
Limited availability in the Bronx – Spectrum is only available in three ZIP codes in the Bronx.

Shop Spectrum plans near you

Spectrum plans and pricing

Whether you’re looking for standalone internet or a package that includes all your home services in one convenient bundle, Spectrum has a plan that can meet your needs in NYC. Spectrum internet plans in New York City have speeds up to 940 Mbps, and lower speeds are available if you are looking for a basic plan, such as the Spectrum Internet Ultra plan. Add on a Spectrum cable TV plan with 125+ to 200+ channels to get more value out of your entertainment package.

Spectrum internet pricing in NYC

Plan	Download speeds	Upload speeds	Price (for 12 months)
Spectrum Internet®	200 Mbps	10 Mbps	$49.99/mo.
Spectrum Internet Ultra	400 Mbps	20 Mbps	$69.99/mo.
Spectrum Internet Gig	1,000 Mbps*	35 Mbps	$109.99/mo.

Shop Spectrum plans

Spectrum offers high-speed internet, customizable TV packages and unlimited nationwide calling.

Call to order: (844) 451-2720

Spectrum TV pricing in NYC

Package name	Channel count	Introductory price	Sports channels
TV Select	125+ channels	$44.99/mo.*	5+
TV Silver	175+ channels	$74.99/mo.*	15+
TV Gold	200+ channels	$94.99/mo.*	35+

Spectrum bundle pricing in NYC

Bundle package	Best for	Starting price*	Download speeds up to	TV channel count	Home phone
Double Play Select	Budgeters	$89.98/mo.	200 Mbps	125+	N/A
Double Play Silver	Movie buffs	$119.98/mo.	200 Mbps	175+	N/A
Double Play Gold	Sports fans	$139.98/mo.	200 Mbps	200+	N/A
Internet + Voice	Cord cutters	$62.98/mo.	200 Mbps	N/A	Unlimited nationwide calling
TV Select + Voice	N/A	$57.98/mo.	N/A	125+	Unlimited nationwide calling

Spectrum features and equipment

Services: With Spectrum, you have access to services for both internet and TV to help maximize your experience and solve any problems you might have.

24/hr Virtual Assistant
TV Troubleshooting
Internet speed test

Spectrum apps: Spectrum offers three different apps for your various TV and internet needs. You can access these apps through the app store or Google Play.

Spectrum TV app: Watch TV, access your DVR, schedule TV recordings.
My Spectrum app: Pay your Spectrum bill, troubleshoot and access your Wi-Fi network.
Spectrum Mobile app: For customers of Spectrum Mobile to manage account info.

Expert tip: Consider renting Spectrum’s equipment

TV and internet equipment: Spectrum offers unbeatable equipment rental deals. Even though you have the option to buy your own equipment, it is likely in your interest to rent through Spectrum as you then gain access to Spectrum’s tech support.

Modem: When you purchase a Spectrum internet package, a modem is included for free.
Router: If you want in-home Wi-Fi, you will also need to rent a router for $5/mo.
TV receiver and remote: The receiver and remote costs $7.99/mo. and comes with a built-in DVR so you don’t need to rent additional equipment to record your shows. You do, however, have to pay an additional fee of $4.99/mo. to access the DVR feature.

Where is Spectrum available in NYC?

Spectrum is available in all five NYC boroughs, including The Bronx, Brooklyn, Manhattan, Queens and Staten Island. Spectrum offers coverage in nearly 100% of Manhattan, including Harlem, Chelsea, Gramercy Park, Greenwich Village, the East Side and the Inwood area. Similarly, Spectrum has nearly complete coverage throughout Queens and Staten Island, including Port Richmond, Stapleton, South Shore and Mid-Island.

Brooklyn and The Bronx have significantly less Spectrum coverage. The western third of Brooklyn is covered by Spectrum, as is only the northernmost part of The Bronx, including the Mount Vernon area.

See which ZIP codes Spectrum internet covers in Brooklyn and The Bronx:

Brooklyn: 11201, 11205, 11206, 11209, 11213, 11215, 11216, 11217, 11219, 11220, 11222, 11228, 11231, 11232, 11238

The Bronx: 10463, 10466, 10470

Spectrum retail store locations in NYC

Visit a Spectrum store near you in any New York City borough, or make an in-store appointment to cut down on wait times. In most Spectrum stores you can pay your bill, get a self-install kit, see equipment demos and more. Call ahead to see exactly which features your nearest store offers.

The Bronx:

701 N. MacQuesten Pkwy, Mt. Vernon, NY 10552, (866) 874-2389

Brooklyn:

118 Flatbush Ave., Brooklyn, NY 11217, (888) 406-7063
769 5th Ave., Brooklyn, NY 11232, (866) 874-2389
177 North 7th St Brooklyn, NY 11211, (888) 406-7063
531 86th St Brooklyn, NY 11209, (888) 406-7063

Manhattan

1360 3rd Ave., New York, NY 10075, (866) 874-2389
700 Broadway, New York, NY 10003, (866) 874-2389
43 W. 23rd St., New York, NY 10010, (888) 406-7063
396 Grand St., New York, NY 10002, (888) 406-7063
261 3rd Ave., New York, NY 10010, (888) 406-7063
1865 Broadway, New York, NY 10023, (888) 406-7063
2554 Broadway, New York, NY 10025, (866) 874-2389

Queens

133-19 Atlantic Ave., Queens, NY 11418, (866) 874-2389
40-24 College Point Blvd., Queens, NY 11354, (866) 874-2389
28-56 Steinway St., Astoria, NY 11103, (888) 406-7063
31-01 23rd Ave., Astoria, NY 11105, (866) 874-2389
80-28 Cooper Ave., Suite 6-112 Glendale, NY, 11385, (888) 406-7063
164-10 Jamaica Ave., Jamaica, NY 11432, (888) 406-7063
71-40 Austin St., Forest Hills, NY 11375, (888) 406-7063
23-58A Bell Blvd., Bayside, NY 11360, (888) 406-7063
90-15 Queens Blvd., Elmhurst, NY 11373, (866) 874-2389

Staten Island

2845 Richmond Shopping Center, Staten Island, NY 10314, (866) 874-2389
100 Cable Way Staten Island, NY 10303, (866) 874-2389

Moving and transferring your Spectrum service in NYC

If you’re moving across boroughs within NYC or planning a long-distance move to “The Big Apple,” it’s easy to move your Spectrum service to your new home. Here’s how to move your NYC Spectrum service to your new location:

Call Spectrum support at (855) 363-4902 to schedule your transfer service date.
A representative will let you know if you can take your equipment with you to your new address.
If you are moving locally, self-installation may be an option for setting up service at your new home.

Tips for moving your Spectrum service in NYC:

If you are transferring TV service to a new location, Spectrum channel lineups may vary.
Spectrum accounts must be in good standing to be eligible to be moved to a new location.
Reach out to Spectrum customer service if you have other questions about your NYC Spectrum services.

Need more moving tips? Follow the Resource Center or check us out on Facebook and Twitter.

How to connect to Spectrum Wi-Fi Hotspots

Expert tip: Automatically connect to Wi-Fi with the Spectrum app

The easiest way to connect to Spectrum Wi-Fi Hotspots is through the My Spectrum App. When you set up Spectrum Wi-Fi Hotspots in the app, your phone will automatically connect to a hotspot whenever it can.

Open My Spectrum App
Select the account tab
Click Install Spectrum Wi-Fi Profile
Follow the prompts to complete installation

If you don’t want to use the My Spectrum app, you can also manually connect to Wi-Fi when you are in a hotspot zone.

Select a Hotspot network in your settings account (SpectrumWifi, SpectrumWifi Plus, CableWifi or Boingo)
Open your internet browser
Sign in with your username and password

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Written by:

Lisa Iscrupe

Writer, Broadband & Data Content

Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. Her work has been referenced by CNN and other national sources. In Lisa’s Words: Ever… Read more