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Suddenlink internet plans

Suddenlink offers various internet tiers to choose from so you can find the exact internet speed you need at an affordable price.

  • Speeds up to 200 Mbps starting at:

    $30.00/mo.

    *Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 07/12/21.

    Call to order: (844) 451-2720

About Suddenlink internet plans

Joe Supan Last updated: September 8, 2021

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You’ll get fast speeds with Suddenlink, but it has some of the highest price increases of any internet provider, so be prepared to see your bill more than double after a year.

suddenlink logo

Suddenlink internet rating

Allconnect Rating

3.28 / out of 5 stars

This score is based off of the 3 plans Suddenlink has available

Rating breakdown

  • Affordability

    2.68 / 5

  • Performance

    3.95 / 5

  • Value

    3.6 / 5

  • Customer satisfaction

    3.15 / 5

How we calculated our rating

Suddenlink, which is owned by Altice, primarily services rural areas that don’t have a lot of options for high-speed internet. Suddenlink does provide fast internet speeds, with plans of 200 Mbps, 400 Mbps and 1000 Mbps available.

But you’ll pay a steep price for that speed. While Suddenlink’s plans start out reasonably priced in year one, they increase by $70/mo. in year two. That means for Suddenlink’s cheapest plan, your bill will go from $30/mo. all the way up to $100/mo. after 12 months. That said, all of Suddenlink’s plans include a $100 bonus Visa card, so the high price is mitigated somewhat. 

Overall, Suddenlink has some of the lowest customer satisfaction scores of any provider — largely due to subscribers not expecting those drastic price hikes. The only company that scored worse in this category was Frontier. 

How we scored internet providers

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

For each sub-factor, we score all providers on a continuous scale of one to five, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between 3 and 4. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.

We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.

How Allconnect reviews internet service providers

Best plan: Internet 1 Gig

Suddenlink internet plans, pricing and speeds

Suddenlink offers some of the fastest starting speeds with plans in various tiers. You can choose from three different plans in most areas, although Suddenlink says slower speeds are also available at some addresses, too.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 07/12/21.

All of Suddenlink’s internet plans will provide plenty of speed for most households, but one thing to keep in mind is that the Internet 200 plan has a data cap of only 350GB. If you have more than a few people in your house, you might actually exceed that. 

All Suddenlink internet subscribers get free access to Cheddar, a leading news, media and entertainment resource specializing in business, tech, culture and headline news. Customers will also enjoy a monthly subscription to CuriosityStream which features thousands of documentaries.

Best for smaller households — Internet 200

If you only have one or two people living in your home and you don’t do a lot of gaming or 4K streaming, Suddenlink’s cheapest plan will probably fit your needs just fine. 200 Mbps is enough speed for almost any activity, but the 350GB data cap might create problems for data-heavy households.

The Internet 400 hits the sweet spot for most people: all the speed you’ll need plus unlimited data. All but the most connected households will find 400 Mbps download speed and 40 Mbps upload speed to be plenty of bandwidth.

If you have a lot of connected devices in your home or do a lot of gaming, it might be worth upgrading to Suddenlink’s top plan. Its gig speeds are as fast as you’ll find almost anywhere in the country, and with unlimited data, you won’t have to worry about going over a cap.

Suddenlink internet plans in your area

Shop Suddenlink plans

Suddenlink offers high-speed internet, TV and home phone with customizable plans.

Call to order: (844) 451-2720

Equipment, installation, contracts and data caps

  • Wi-Fi modem – Renting a modem through Suddenlink costs $10/mo. and it comes with a router. If you do not want to rent your modem through Suddenlink, however, you do not have to. Suddenlink gives you the option to buy your own modem instead of paying the $10/mo. rental fee. Just note that you will likely not receive Suddenlink tech support if you do not rent your modem through Suddenlink. 
  • Installation fee – If you subscribe to a Suddenlink plan over 100 Mbps, you won’t have to worry about an installation fee. That said, Suddenlink charges $149 for the premium installation. With the premium installation, Suddenlink will hardwire one of your devices and set up Wi-Fi on up to six of your other devices. Suddenlink will also assist you in creating your Suddenlink ID. 
  • Network enhancement fee – You will be charged an additional $3.50/mo. for the network enhancement fee. 
  • Activation fee – While some providers include the activation fee in the installation fee, Suddenlink does not. Suddenlink charges an additional $40 to activate your internet. 
  • Unreturned equipment – If you rent your modem through Suddenlink and do not return it, Suddenlink will charge you up to $150. 
  • Auto pay and paperless billing – The advertised price reflects the $5 discount for enrolling in Auto Pay and Paperless billing. If you opt out of this, you will be charged an additional $5/mo. 
  • Contract – There are no contract commitments with Suddenlink, so you never have to worry about an early termination fee. 
  • Data caps – All of Suddenlink’s internet packages include unlimited data except for the 200 Mbps plan, which has a 350GB data cap.
  • Price increase – Unless you purchase the 1 Gbps plan, your monthly bill will increase after 12 months on the 100 Mbps plan and after 24 months on the 400 Mbps plan. 

Additional benefits of Suddenlink internet service

  • Whole Home WiFi

    Get reliable home internet with coverage that’s hard to beat with Altice One Minis. Each device extends your Wi-Fi signal to every room of your house including those hard-to-reach places.

    Mother and daughter enjoying Suddenlink internet.

  • Suddenlink Safeguard Service Protection

    For just $6.99/mo.,* you can make sure your Suddenlink internet service is always operating the way you need it to. If you have issues outside of Suddenlink’s complimentary customer care and service coverage, Safeguard will send a technician for a home visit.

    enjoy Suddenlink internet on your laptop with wifi or cable connection

  • Reliable connectivity during COVID-19

    Suddenlink is closely monitoring situations regarding the COVID-19 pandemic and is working to make sure all subscribers stay connected no matter what. Suddenink is currently offering discounted internet plans for qualified families starting at 30 mbps for $14.99/mo. This plan includes free equipment, discounted installation, unlimited data and no contract commitment.

    Gaming on your internet service
suddenlink logo

Allconnect Rating

3.34 / 5

Compare Suddenlink to other providers

There may be competing providers like Frontier in eastern and central Texas. AT&T is also available in eastern and central Texas, parts of Louisiana and Arkansas.

When doing your own independent research, you may find Suddenlink under the name of its parent company, Altice. Optimum is also listed under Altice and delivers cable services to the Northeast, while you’ll find Suddenlink services in the southern U.S.


If it’s available in your area, fiber internet is usually a better option than Suddenlink. But if you have to choose between Suddenlink and DSL service, most people will be better off with Suddenlink. That said, most internet providers don’t have the same severe price increases as Suddenlink, so if you want to avoid a hefty bill in year two, the tradeoff for slower internet might be worth it.

How to bundle Suddenlink with TV

In most areas, Suddenlink offers four TV packages, all of which can be added to your internet plan. Core TV is the cheapest TV package, with over 200 channels like Disney, ESPN and HGTV. At the top end, Suddenlink’s Premier TV plan has more than 340 channels, including premium networks like HBO and STARZ, plus league-specific sports channels like ACC Network, NFL Network and ESPN U.

Suddenlink internet customer satisfaction

Suddenlink has some of the lowest customer satisfaction scores of any internet provider. A big part of this is because of Suddenlink’s drastic price increases after the first year, which many subscribers don’t expect. 

The American Customer Satisfaction Index (ACSI) ranked Suddenlink dead last in its most recent scores. The provider has been near the bottom for the past three years. Consumer Reports members were also disappointed with Suddenlink service, scoring it just 56/100 — in front of just Viasat and HughesNet, two satellite internet providers. In 2020, J.D. Power also ranked Suddenlink ahead of only HughesNet.

In addition to the large rate hikes, customers frequently complain about poor customer service, difficulty setting up appointments and issues with billing. 

Suddenlink internet FAQs

Can I use my own router with Suddenlink?

Yes. You can use your own router with Suddenlink as long as it is compatible. Suddenlink certified modems include the Arris SB6190, Arris SB6183 and Netgear CM600. Alternatively, you can choose to use a Suddenlink modem and router for $10/mo. The company also provides free equipment upgrades.

Suddenlink WiFi@Home is the monthly service fee associated with using your home Wi-Fi each month and the complimentary care coverage that comes with it. The fee is $10/mo.

Suddenlink unlimited data plans are available based on your internet usage. Call now to speak to a representative about a Suddenlink unlimited data internet plan.

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Joe Supan

Written by:

Joe Supan

Senior Writer, Broadband Content

Joe oversees all things broadband for Allconnect. His work has been referenced by Yahoo!, Lifehacker and more. He has utilized thousands of data points to build a library of metrics to help users navigate these … Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

Read bio

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