Find Jacksonville internet providers near you
Our methodology
We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.
For each sub-factor, we score all providers on a continuous scale of one to five, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between three and four. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.
We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.
Compare Jacksonville internet providers
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. **5G Home Internet: 5G Home plan at $35/mo. or 5G Home Plus plan at $45/mo. when combined with postpaid mobile unlimited plan that includes 5G Ultra Wideband. Auto Pay & paper-free billing req’d. Availability varies. Subject to credit approval. Price guarantee: 2 yrs for 5G Home, 3 yrs for 5G Home Plus, for new Verizon Home Internet (“VHI”) households who have not subscribed to a VHI service within the last 90 days. Applies only to the then-current base monthly rate exclusive of any other setup and additional equipment charges, discounts or promotions, plan perk and any other third-party services. As of 11/11/24.
Allconnect’s choice for best ISP: Xfinity
Our choice for best ISP in Jacksonville is Xfinity. It serves 93% of Jacksonville, making it the most widely available non-satellite provider in the city. It also offers cheap internet options as well as high-speed plans.
Cheapest internet plans in Jacksonville
Cheap internet in Jacksonville will cost you between $25 and $35/mo. for cable or 5G home internet.
- Xfinity’s cheapest plan starts with 150 Mbps in speed for $25/mo.
- Verizon 5G home internet plans are $35/mo. bundled with eligible mobile plans, with speeds up to 300 Mbps
Fastest internet plans in Jacksonville
Jacksonville is available to some of the fastest internet plans around, with speeds up to 5,000 Mbps.
- Xfinity plans go up to 3,000 Mbps for a hefty price of just under $300/mo.
- AT&T does offer a faster plan, 4,700 Mbps for $245/mo.
What speed do you need?
Before you commit to an internet plan, you need to consider what speed you need. You don’t want to pay more for speed you don’t need because a gig plan or more speed can cost $100/mo. and up. You also don’t want to underestimate your speed needs because you won’t be able to perform your desired online activities with a plan that is too slow.
A plan of up to 100 Mbps will be fine for small households of one or two people who stream one device at a time or check emails, etc.
Plans ranging from 200 to 400 Mbps are best for homes with more than one internet power user, like a gamer or work-from-home employee.
If you have a smart home with four or more internet users, a gig plan can keep 20+ devices online simultaneously.
Allconnect Rating
4.48 / 5
AT&T: Best provider overall
AT&T offers the best mix of speed and value in Jacksonville. According to a 2023 J.D. Power survey, AT&T ranked highest in customer satisfaction in the North. The company offers fiber internet with speeds ranging from 300 to 4,700 Mbps and rates as low as $55/mo.
Something to keep in mind: Your AT&T bill will be higher than advertised once you account for equipment fees and other monthly costs. Also, AT&T fiber internet isn’t available in all locations, and its copper internet plans can be expensive.
Learn what AT&T customers think about their internet service below.
AT&T Customer Reviews:
Allconnect Rating
3.64 / 5
Xfinity: Most affordable
Xfinity really stands out when it comes to affordability in Jacksonville. Its prices start at just $25/mo. depending on where you live, but there are plans as fast as 3,000 Mbps in some areas if you’re feeling a need for more speed. Xfinity also ranks second for customer satisfaction in the South in a J.D. Power survey.
Don’t forget that Xfinity’s prices can increase by as much as $36/mo. in the second year, depending on your address and plan.
Learn what Xfinity customers think about their internet service below.
Xfinity Customer Reviews:
Allconnect Rating
2.22 / 5
Hughesnet: Best for rural customers
Hughesnet has one thing going for it over any other provider in Jacksonville: availability. You can get it anywhere in the city, and customers who subscribe to Hughesnet services don’t have to worry about outages or service disruption and can rely on fast and reliable internet.
You can also save money with Hughesnet by bundling phone and internet service. Hughesnet comes with low data caps — between 50 GB and 100 GB — while other providers don’t have any data caps at all.
Learn what Hughesnet customers think about their internet service below.
Hughesnet Customer Reviews:
Internet in Jacksonville FAQs
What connection type is available in Jacksonville?
Jacksonville has satellite, fiber, cable and 5G home internet options.
Who has the fastest internet in Jacksonville?
AT&T and Xfinity have the fastest internet in Jacksonville.
Compare internet providers in surrounding cities
Jacksonville internet service availability by ZIP code
Jacksonville internet provider store locations
Allconnect: Let us compare providers for you
Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S., meaning you can trust us to search, compare and order internet and TV service for your home.
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Written by:
Robin LaytonEditor, Broadband Content
Robin Layton is an editor for the broadband marketplace Allconnect. She built her internet industry expertise writing and editing for four years on the site, as well as on Allconnect’s sister site MYMOVE.com. …
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Edited by:
Anine SusEditor I
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