Internet providers in Jacksonville, FL
Shopping for internet plans in Jacksonville? Compare our top picks for internet providers in the Jacksonville area to find the plan that best fits your needs.
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Internet options in Jacksonville, FL
Have you recently moved to the Jacksonville area? One of the necessities of moving to a new city is establishing services with local TV and internet providers. Comparing these providers for the best overall service packages can be challenging, especially when there are so many to choose from. Work with our experts to find and compare internet and cable service providers in the Jacksonville area.
Jacksonville internet at a glance
We found eight internet providers in the Jacksonville, FL, area. Depending on your ZIP and address, you may have multiple providers to choose from with many choices in service offerings.
Internet availability in Jacksonville, FL
Cable – 97%
DSL – 91%
Fiber optic – 50%
Jacksonville, FL, residential internet providers
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 08/27/21.
Our methodology
We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.
For each sub-factor, we score all providers on a continuous scale of one to five, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between three and four. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.
We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.
See how we review internet providers
Fastest internet in Jacksonville
Download speeds 250 Mbps or higher
Jacksonville – 96%
Florida – 94%
U.S. – 90%
Download speeds 1,000 Mbps or higher
Jacksonville – 33%
Florida – 31%
U.S. – 35%
Source: FCC
The fastest internet services in Jacksonville are likely to come from providers using a fiber optic or hybrid cable/fiber optic network. Here’s a look at the fastest fiber optic and cable internet providers in the Jacksonville area.
Jacksonville’s fastest max advertised download speeds
- AT&T – Fiber network with speeds up to 4,700 Mbps
- Xfinity– Cable network with internet speeds up to 3,000 Mbps
Fastest internet provider
While Xfinity’s max speeds are higher, AT&T Fiber provides the fastest overall internet in Jacksonville. Its plans start at 300 Mbps and go all the way up to 940 Mbps — plenty of speed for even the most connected households.
Cheapest internet service providers in Jacksonville
If you’re trying to find a competitive deal on internet services in Jacksonville, there is one provider that offers a plan below $30/mo. Bundling your Internet service with other home and TV services is another great way to save.
Cheap internet plans in Jacksonville
- Xfinity Performance Starter – $25.00/mo.* for up to 25 Mbps
- AT&T Fiber 300 – $55.00/mo.* for up to 300 Mbps
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 08/27/21.
Cheapest internet provider
You can’t beat Xfinity for cheap internet in Jacksonville. Plans start at just $25/mo. for 25 Mbps of download speed. If you want a lot more speed, AT&T’s Fiber plans start at $55/mo. and get you 300 Mbps.
Allconnect Rating
4.05 / 5
AT&T: Best provider overall
AT&T offers the best mix of speed and value in Jacksonville. According to a 2020 J.D. Power survey, AT&T ranks highest in customer satisfaction in the South. The company offers internet speeds ranging from 100 to 4,700 Mbps and rates as low as $55/mo.
Why Jacksonvile loves AT&T
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AT&T is the highest rated in customer service for the southern region.
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There is a wide range of internet speeds to choose from, with speeds as high as 940 Mbps with fiber optic internet.
Things to consider about AT&T
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Your AT&T bill will be higher than advertised once you account for equipment fees and other monthly costs.
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AT&T fiber optic internet isn’t available in all locations, and its cable internet plans are more expensive.
Allconnect Rating
3.53 / 5
Xfinity: Most affordable
Xfinity really stands out when it comes to affordability in Jacksonville. Its prices start at just $25/mo., but there are plans as fast as 3,000 Mbps in some areas if you’re feeling a need for more speed.
Why Jacksonville loves Xfinity
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Xfinity offers the fastest internet speeds of any provider in Jacksonvile, along with the lowest starting rate.
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Xfinity ranks second for customer satisfaction in the South in a J.D. Power survey.
Things to consider about Xfinity
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Xfinity’s prices can increase by as much as $36/mo. in the second year, depending on your address and plan.
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Xfinity’s modem and router cost $14/mo. to rent, which is higher than other providers in the area.
Allconnect Rating
2.74 / 5
HughesNet: Best for rural customers
HughesNet has one thing going for it over any other provider in Jacksonville: availability.You can get it anywhere in the city, and customers who subscribe to HughesNet services don’t have to worry about outages or service disruption and can rely on fast and reliable internet.
Why Jacksonville loves HughesNet
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HughesNet serves rural areas that often can’t get internet service through another provider.
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You can save money with HughesNet by bundling phone and internet service.
Things to consider about HughesNet
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The fastest maximum speeds you can get with HughesNet are only 25 Mbps.
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HughesNet comes with very low data caps — between 10GB and 50GB — while other providers don’t have any data caps at all.
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Written by:
Joe SupanPrincipal Writer, Broadband Content
Joe Supan is a principal writer for Allconnect and CNET. He has helped build the proprietary metrics used on Allconnect’s review pages, utilizing thousands of data points to help readers navigate these complex… Read more 
Edited by:
Robin LaytonEditor, Broadband Content
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