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Starry Internet review

Starry Internet is an internet service provider offering unlimited 5G fixed wireless service. Currently available in five major U.S. markets: Boston, Denver, Los Angeles, New York and Washington, D.C., Starry Internet is set to expand into 47 additional U.S. markets in the coming years.

About Starry Internet

Starry Internet launched in Boston in December 2017 as an alternative to wired internet services such as cable or DSL internet. As a 5G fixed wireless service provider, Starry Internet sends internet service over the air to receivers affixed to the top of apartment buildings which then send the service to a customer’s router within the building. 

Starry Internet’s technology and delivery method help to keep startup and operation costs relatively low compared to other internet service providers. The company has pledged to pass their savings onto the consumer, offering affordable high-speed plans without added fees or contracts.

What we like

  • Simple pricing – With no hidden fees, no router fees and no contracts, you won’t have to worry about surprises on your bill.

  • Fast download and upload speeds – 5G broadband supports fast download and upload speeds, something you won’t get with cable or DSL service.

  • Unlimited data – Starry doesn’t have data caps.

Things to consider

  • Only available in apartment or condo buildings – Starry Internet is available only in buildings that are set up to receive service.

Starry Internet service details

Since launch, Starry Internet has focused on a single plan offering up to 200 Mbps starting at $50/mo.*  All Starry customers are eligible for free internet, thanks to the FCC’s Affordable Connectivity Program. Starry also offers a Surface Pro discount: https://starry.com/starryconnect.

Starry Internet pricing and speeds

Starry customer service

Although not on the American Customer Satisfaction Index for internet service providers, Starry does have a Trustpilot rating of 4.3 stars out of 5. Most users report a reliable, stable connection. The company is very responsive to reported issues on the site, evidenced by their personal answer to someone with connectivity issues.

How does Starry Internet compare to other providers?

There’s a lot to like about Starry Internet, but you may want to compare it to your current provider or others in your area before making a switch.

In most areas currently serviceable for Starry Internet, competing providers may include AT&T, Cox, RCN, Spectrum, Verizon and Xfinity, among others. Here’s how Starry Internet compares:

Compare Starry Internet to other providers

Starting and long-term prices are lower than most

  • Starting price: With a $50/mo. price point and no added fees, Starry Internet is cheaper than most, especially considering the up to 200 Mbps speed that comes with it. For comparison, Xfinity has a plan in the $30/mo. range, but with only a quarter of the speeds (25 Mbps).
  • No equipment fees: Plans include your router rental, keeping your monthly cost low.
  • Unlimited data: Starry plans include unlimited data, so you won’t need to worry about data caps.
  • No price increases: Since there are no price increases, you can enjoy low pricing as long as you have the plan, whereas other providers may increase the price after one or two years.

Starry Internet additional features

Learn more about everything that is included, free of charge, with Starry Internet.

MU-MIMO-ready router included

Multi-user, multiple-input, multiple-output technology, or MU-MIMO, is a Wi-Fi technology capable of connecting multiple devices at once without sacrificing connection quality. This means you can connect a virtually unlimited number of devices — smartphones, laptops, gaming consoles, smart TVs — and enjoy a fast, reliable connection on all of them.

Your MU-MIMO-ready router is included with your Starry Internet plan.

Not only does Starry Internet include equipment costs in its advertised pricing, but it also ensures 24/7 tech support should you have any issues with your equipment or connection.

Starry’s main selling point is its simplicity. There are no contracts, hidden fees or data caps. Just fast, affordable internet.

Where is Starry Internet available?

Starry Internet is currently available in select apartment or condominium buildings in Boston, Denver, Los Angeles, New York City and Washington, DC. Availability in these cities varies by address. 

Starry, Inc. recently acquired 104 licenses for 24 GHz millimeter-wave spectrum to cover 51 markets in 25 states. With this new acquisition, Starry Internet intends to expand service to the following areas:

Alabama: Birmingham, Huntsville, Mobile

Arkansas: Little Rock

Arizona: Tucson

Colorado: Colorado Springs, Fort Collins

Florida: Jacksonville, Tallahassee

Idaho: Boise City

Illinois: Decatur

Indiana: Indianapolis, South Bend, Fort Wayne, Bloomington

Kansas: Wichita

Kentucky: Louisville

Louisiana: Baton Rouge, New Orleans

Massachusetts: Springfield

Mississippi: Jackson

North Carolina: Fayetteville, Greensboro, Charlotte, Raleigh

Nevada: Las Vegas, Reno

New Mexico: Albuquerque

New York: Buffalo, Albany, Syracuse, Rochester

Ohio: Cleveland, Cincinnati, Toledo, Dayton, Columbus

Pennsylvania: Harrisburg

South Carolina: Charleston

Tennessee: Nashville, Chattanooga, Memphis

Texas: San Antonio, Brownsville, Lubbock, El Paso

Virginia: Richmond, Virginia Beach

Washington: Spokane

Wisconsin: Milwaukee, Madison

Starry Internet FAQs

Is Starry Internet any good?

Starry Internet is quickly proving to be an affordable alternative to wired internet services such as cable and DSL. The service offers fast, symmetrical upload and download speeds similar to fiber optic, but currently does not have the same max speed potential. One major upside to Starry Internet is the simple, low pricing which includes a router rental and no data caps or contracts.

Plans from Starry Internet start at $50/mo.* for speeds up to 200 Mbps.

Starry Internet advertises “no hidden fees or price increases,” so plan pricing should remain consistent even after the first 12 months of service.

Due to the way Starry Internet works, service is only available to apartment and condominium buildings with a Starry Internet receiver installed. Starry Internet is not currently available to individual houses.

Starry Internet is a 5G fixed wireless internet service.

Ari Howard

Written by:

Ari Howard

Associate Writer, Broadband & Wireless Content

Ari is an Associate Writer for the Allconnect team. She primarily writes about broadband news and studies, particularly relating to internet access, digital safety, broadband-related technology and the digital d… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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