Starry Internet review

About Starry Internet

Starry Internet launched in Boston in December 2017 as an alternative to wired internet services such as cable or DSL internet. As a 5G fixed wireless service provider, Starry Internet sends internet service over the air to receivers affixed to the top of apartment buildings which then send the service to a customer’s router within the building. 

Starry Internet’s technology and delivery method help to keep startup and operation costs relatively low compared to other internet service providers. The company has pledged to pass their savings onto the consumer, offering affordable high-speed plans without added fees or contracts.

Starry Internet service details

Since launch, Starry Internet has focused on a single plan offering up to 200 Mbps starting at $50/mo.*  All Starry customers are eligible for free internet, thanks to the FCC’s Affordable Connectivity Program. Starry also offers a Surface Pro discount: https://starry.com/starryconnect.

Starry Internet pricing and speeds

*Pricing per month plus taxes. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 03/10/23.

Starry customer service

Although not on the American Customer Satisfaction Index for internet service providers, Starry does have a Trustpilot rating of 4.3 stars out of 5. Most users report a reliable, stable connection. The company is very responsive to reported issues on the site, evidenced by their personal answer to someone with connectivity issues.

How does Starry Internet compare to other providers?

There’s a lot to like about Starry Internet, but you may want to compare it to your current provider or others in your area before making a switch.

In most areas currently serviceable for Starry Internet, competing providers may include AT&T, Cox, RCN, Spectrum, Verizon and Xfinity, among others. Here’s how Starry Internet compares:

Compare Starry Internet to other providers

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 03/10/23.

Starting and long-term prices are lower than most

• Starting price: With a $50/mo. price point and no added fees, Starry Internet is cheaper than most, especially considering the up to 200 Mbps speed that comes with it. For comparison, Xfinity has a plan in the $30/mo. range, but with only a quarter of the speeds (25 Mbps).
• No equipment fees: Plans include your router rental, keeping your monthly cost low.
• Unlimited data: Starry plans include unlimited data, so you won’t need to worry about data caps.
• No price increases: Since there are no price increases, you can enjoy low pricing as long as you have the plan, whereas other providers may increase the price after one or two years.

Where is Starry Internet available?

Starry Internet is currently available in select apartment or condominium buildings in Boston, Denver, Los Angeles, New York City and Washington, DC. Availability in these cities varies by address. 

Starry, Inc. recently acquired 104 licenses for 24 GHz millimeter-wave spectrum to cover 51 markets in 25 states. With this new acquisition, Starry Internet intends to expand service to the following areas:

Starry Internet FAQs