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DISH TV customer service

Experience DISH’s top-rated customer service.

If you’re an existing customer, call 800.333.3474 to be connected to DISH Network customer service. If not, you can order new DISH services by calling 877.491.2178.

DISH customer service phone numbers

DISH customer service number


Hours: Monday – Friday from 8 a.m.-midnight (EST), 7 a.m.-11 p.m. (CST), 5 a.m.-9 p.m. (PST)

Best for:

  • Bill pay with assistance from a representative
  • Pay-per-view orders
  • Help programming your DISH remote
  • DISH account and service questions

DISH technical support


Available 24/7

Best for:

  • Assistance with error codes
  • Receiver and remote control troubleshooting
  • Questions about equipment return
  • Signal loss issues

Hours of operation

DISH supportSupport hours
Customer serviceMonday- Friday from 8 a.m.- midnight (EST), 7 a.m.-11 p.m. (CST), 5 a.m.-9 p.m. (PST)
Technical supportAvailable 24/7

Additional DISH Network customer service contacts

DISH offers customer support via social media, online chat, forums and guides. Here are some of the additional ways you can get in contact with DISH Network customer service or troubleshoot service issues.

Chat live with a DISH customer representative

Visit the MyDISH support page and click the “Chat With Us” button. Chat is available every day from 8 a.m. to midnight ET.

DISH Technical Support

Call the DISH tech support number at 800.333.3474. DISH technical support is available 24/7.

DISH Help Center

From the MyDISH support page, browse “Popular Topics” or enter your question in the search bar to see results about your specific need.

DISH Social Media

Contact DISH or get answers on one of their social media pages, including Facebook, Twitter and Reddit.

Is DISH TV customer service good?

DISH TV customer service is a great way to get answers to all your DISH service questions and more. From tech support to general questions about billing, monthly fees and channel lineups, a DISH representative is on standby to help.

DISH bill pay options

DISH Network gives you a number of convenient ways to pay your bill. Here are ways you can make single payments to your DISH account.

  • By phone: Call the DISH Network customer service number at 800.333.3474 and follow the automated prompts to pay your bill. Have your account number and payment method ready.
  • By text: Text PAY BILL to 34741 and follow the instructions to make your payment. Data and message rates may apply.
  • Online: Sign in to the MyDISH My Account page to view account information and pay your bill. You can also enroll in DISH Network bill autopay from this page.
  • MyDISH App: The MyDISH App is available for free on Android and iOS devices. This app is similar to the MyDISH My Account page in that it lets you access your account information and make payments.
  • By Mail: Mail your payment to PO Box 94063, Palatine, IL 60094-4063. For residents of California, Nevada and Washington, submit your payment to PO Box 7203, Pasadena, CA 91109-7203.

Late or incomplete payments to your DISH account could result in a fee up to $10 or higher and service disruption.

DISH outages

Call 855.402.3233 to reach the 24-hour DISH tech support line in the event of an outage. A representative can confirm whether or not there is a documented outage in your area (which DISH will already be working to address) or if additional steps should be taken to troubleshoot your service.

Steps to troubleshoot a complete or partial satellite signal loss can be found online at

DISH customer service frequently asked questions

How do I talk to a live DISH customer service representative?

Call the DISH customer service number at 800.333.3474 and press “0” when the automated recording begins. Then press “2” and either enter your account number or press nothing to be connected to a live DISH customer service agent.

Is DISH Network service down?

Total service outages are uncommon, but check DISH’s social media pages for updates if you suspect one. If you’ve lost signal or are experiencing service issues, consult the MyDISH support page or call DISH technical support at 800.333.3474. Technical support is available 24/7.

How do I reset my DISH receiver?

On Hopper and Joey devices, press and hold the Power button to perform a full reset. You can also reset your DISH receiver from the DISH on-screen menu. Go to Settings, then Diagnostics, then choose Reset Receiver to perform a reset.

How do I transfer DISH service to a new address?

Call the DISH Network customer service number at 800.333.3474 to schedule the date you would like to transfer service. Make sure the electricity will be on by your scheduled install date. Pack up all DISH receivers and equipment and bring them to your new address. You do not have to do anything with your current satellite dish. On your scheduled transfer date, your technician will mount a new dish if necessary, connect your TVs and ensure service is working properly, similar to your original installation.

Does DISH have 24-hour customer service?

DISH does not offer 24/7 general customer service, but they do provide 24-hour technical support. General customer support hours are Monday through Friday, 8 a.m.-midnight (EST). 

How much does it cost to cancel DISH?

Upon early termination of your 24-month contract, DISH will charge $20/mo. for each month remaining in your service agreement.

Do I have to return DISH Network equipment?

You’ll need to return DISH equipment if you are using a Hopper, Joey, Wally, LNBF or Node/Hub. Follow the appropriate disconnection steps and ship your equipment at the nearest UPS location using the prepaid label provided. 

What is the grace period for DISH Network?

The grace period to cancel your new DISH services is approximately 180 days. If you cancel within this period, you won’t be charged the purchase price or any new subscriber fees. You will, however, be charged a cancellation fee of $30. Customers who cancel after the grace period will not receive any product or subscriber refunds. They will not be charged a cancellation fee.

How do I pay my DISH bill by phone?

To pay your bill by phone, call DISH at 800.333.3474. Follow the steps in the automated prompts to pay your DISH monthly bill. Be ready with your account information and payment method. 

Can I get an extension on my DISH Network bill?

Yes. DISH will give you an extension on your next monthly bill, if you’re eligible, for a fee of $15. To check your eligibility, log in to your MyDISH account and check the bill payment section. If there is an option to extend your payment due date, a link will be available or it will become available through a pop-up offer window.

Ready to order DISH Network? Call now.

Call our TV experts to order DISH Network for your home. We’ll inform you of top packages and DISH special offers available for your home. Call now to get started.

or call us today: (844) 451-2720

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