DISH TV customer service

Call the DISH customer service number at 800.333.3474 and press “0” when the automated recording begins. Then press “2” and either enter your account number or press nothing to be connected to a live DISH customer service agent.

Total service outages are uncommon, but check DISH’s social media pages for updates if you suspect one. If you’ve lost signal or are experiencing service issues, consult the MyDISH support page or call DISH technical support at 800.333.3474. Technical support is available 24/7.

On Hopper and Joey devices, press and hold the Power button to perform a full reset. You can also reset your DISH receiver from the DISH on-screen menu. Go to Settings, then Diagnostics, then choose Reset Receiver to perform a reset.

Call the DISH Network customer service number at 800.333.3474 to schedule the date you would like to transfer service. Make sure the electricity will be on by your scheduled install date. Pack up all DISH receivers and equipment and bring them to your new address. You do not have to do anything with your current satellite dish. On your scheduled transfer date, your technician will mount a new dish if necessary, connect your TVs and ensure service is working properly, similar to your original installation.

DISH does not offer 24/7 general customer service, but they do provide 24-hour technical support. General customer support hours are Monday through Friday, 8 a.m.-midnight (EST). 

Upon early termination of your 24-month contract, DISH will charge $20/mo. for each month remaining in your service agreement.

You’ll need to return DISH equipment if you are using a Hopper, Joey, Wally, LNBF or Node/Hub. Follow the appropriate disconnection steps and ship your equipment at the nearest UPS location using the prepaid label provided. 

The grace period to cancel your new DISH services is approximately 180 days. If you cancel within this period, you won’t be charged the purchase price or any new subscriber fees. You will, however, be charged a cancellation fee of $30. Customers who cancel after the grace period will not receive any product or subscriber refunds. They will not be charged a cancellation fee.

Call the 24-hour DISH tech support line at 855.402.3233. A representative can confirm whether or not you are experiencing a local outage (which DISH will already be working to address) or if additional steps should be taken to troubleshoot your service.

Yes. DISH will give you an extension on your next monthly bill, if you’re eligible, for a fee of $15. To check your eligibility, log in to your MyDISH account and check the bill payment section. If there is an option to extend your payment due date, a link will be available or it will become available through a pop-up offer window.