DISH Network customer service information

Existing DISH customer service number

1.800.333.3474

Order new DISH services by calling (844) 451-2720 (844) 451-2720

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DISH bill pay options

DISH Network gives you a number of convenient ways to pay your bill. Here are ways you can make single payments to your DISH account.

By phone: Call the DISH Network customer service number at 1.800.333.3474 and follow the automated prompts to pay your bill. Have your account number and payment method ready.
By text: Text PAY BILL to 34741 and follow the instructions to make your payment. Data and message rates may apply.
Online: Sign in to the MyDISH My Account page to view account information and pay your bill. You can also enroll in DISH Network bill autopay from this page.
MyDISH App: The MyDISH App is available for free on Android and iOS devices. This app is similar to the MyDISH My Account page in that it lets you access your account information and make payments.
By Mail: Mail your payment to PO Box 94063, Palatine, IL 60094-4063. For residents of CA, NV and WA, submit your payment to PO Box 7203, Pasadena, CA 91109-7203.

Late or incomplete payments to your DISH account could result in a fee up to $10 or higher and service disruption.

Additional DISH Network customer service contacts

DISH offers customer support via social media, online chat, forums and guides. Here are some of the additional ways you can get in contact with DISH Network customer service or troubleshoot service issues.

Chat live with a DISH customer representative

Visit the MyDISH support page and click the “Chat With Us” button. Chat is available every day from 8 a.m. to midnight ET.

DISH Technical Support

Call the DISH tech support number at 1.800.333.3474 DISH technical support is available 24/7.

DISH Help Center

From the MyDISH support page, browse “Popular Topics” or enter your question in the search bar to see results about your specific need.

DISH Social Media

Contact DISH or get answers on one of their social media pages, including Facebook, Twitter and Reddit.

Frequently asked DISH customer service questions

How do I talk to a live DISH customer service representative?

Call the DISH customer service number at 1.800.333.3474 and press “0” when the automated recording begins. Then press “2” and either enter your account number or press nothing to be connected to a live DISH customer service agent.

Is DISH Network service down?

Total service outages are uncommon, but check DISH’s social media pages for updates if you suspect one. If you’ve lost signal or are experiencing service issues, consult the MyDISH support page or call DISH technical support at 1.800.333.3474. Technical support is available 24/7.

How do I reset my DISH receiver?

On Hopper and Joey devices, press and hold the Power button to perform a full reset. You can also reset your DISH receiver from the DISH on-screen menu. Go to “Settings,” then “Diagnostics,” then choose “Reset Receiver” to perform a reset.

How do I transfer DISH service to a new address?

Call the DISH Network customer service number at 1.800.333.3474 to schedule the date you would like to transfer service. Make sure the electricity will be on by your scheduled install date. Pack up all DISH receivers and equipment and bring them to your new address. You do not have to do anything with your current satellite dish. On your scheduled transfer date, your technician will mount a new dish if necessary, connect your TVs and ensure service is working properly, similar to your original installation.

Last updated 1/10/19.

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