DIRECTV customer service

By Robin Layton Last updated: April 16, 2025

Our internet experts show you how to find customer service phone numbers, pay your DIRECTV bill and access troubleshooting guides.

DIRECTV customer service numbers

When you need help with your DIRECTV service, there are various ways to contact customer service or tech support. Check out some ways you can get in touch with a DIRECTV representative to get assistance with everything from paying your DIRECTV bill to scheduling service repairs.

DIRECTV’s customer service phone number is: (800) 531-5000

Customer service hours: Monday – Sunday, 8:00 a.m. – midnight

Call DIRECTV customer service to:

  • Access and edit your account information
  • Billing and payments
  • Tech support
  • Orders and setup
  • Channel lineups

Additional DIRECTV customer service numbers

  • DIRECTV business service phone number

    (888) 388-4249

  • DIRECTV service change/transfer phone number

    (888) 388-6683

  • Order new services

    (877) 354-3530

Looking for new DIRECTV services?

Find DIRECTV near you by reaching out to our DIRECTV specialists. To get DIRECTV service in your home, give us a call. Our experts are waiting to help complete your order and schedule your installation at a time that works best for you.

Check availability
Or call us today: (844) 451-2720

How to pay your DIRECTV bill

Wondering how to pay your DIRECTV bill? There are a few ways you can complete your DIRECTV bill pay. DIRECTV billing can be made by single payments to your DIRECTV account, or you can set up DIRECTV online bill pay with autopay.

DIRECTV bill pay options

Pay your DIRECTV bill by phone

Call the DIRECTV billing number, (800) 531-5000 any day between 8:00 a.m. and midnight ET.

Visit directv.com and click Sign in, then select View Your Statement from the quick links section. Follow the instructions to complete your DIRECTV bill payment.

Find your designated DIRECTV mailing address and mail a check or money order with your statement.

Enroll in DIRECTV auto bill pay to have your monthly payments automatically drafted. Enrolling in auto bill pay may also qualify you for temporary credits of $5 or more off your monthly DIRECTV bill.

DIRECTV does not have store locations, but you can submit your DIRECTV bill payment at any Western Union location.

Late or partial payments to your DIRECTV account can result in fees and service interruptions. Late fees may vary by region and outstanding DIRECTV bill amount.

How to cancel DIRECTV service

Call (800) 531-5000. DIRECTV customer service hours: Monday – Sunday, 8:00 a.m. – midnight ET. Say “disconnect DIRECTV” to get connected to a representative. You must be the DIRECTV account holder to cancel DIRECTV service at your home.

More ways to contact DIRECTV customer service

No time to call the DIRECTV customer service number? There are a few ways you can contact DIRECTV customer service representatives. Find your preferred contact method below.

Chat live with a DIRECTV representative

Visit DIRECTV’s support page and select the message icon in the bottom-right corner to bring up the “Message Us” box. Then type your question where prompted in the chat box.

Visit the DIRECTV support page and type your question in the search box at the top of the page or browse answers to common technical issues.

Reach out to DIRECTV on a variety of social media platforms to get help with your current service or ask questions about a new plan.

Unfortunately, there is no DIRECTV customer service email address.

DIRECTV troubleshooting guides

Not every problem requires a phone call to customer service. Take a look at a few quick help guides that can solve your DIRECTV service issues quickly, easily and on your own time.

What should I do if I’m getting an error code?

If you’re seeing a specific error code when trying to access your DIRECTV service, check out this online tool you can use to search for some quick fixes.

To reset your DIRECTV password, visit the support page.

All DIRECTV outages are reported online and are accessible using your login info. Simply sign in to the online portal to get the most up-to-date status on all reported outages in or around your area. Weather could also cause a DIRECTV outage if your satellite dish is impacted.

There are two ways to reset your receiver. Either press the red reset button located in the access card door on the front of your receiver, or unplug the receiver’s power cord for 15 seconds, then plug it back in. Then, press the power button for your receiver to restart.

Having other receiver issues? Troubleshoot more DIRECTV receiver issues.

Run through this quick checklist if you’re having remote control troubles or troubleshoot more DIRECTV remote issues.

  • Check the batteries
  • Make sure you are in DIRECTV mode
  • Program your remote
  • Make sure nothing is in the way of the receiver’s sensor or the remote’s emitter

DIRECTV customer service FAQs

What is my DIRECTV TV login?

Use your DIRECTV TV login to stream DIRECTV or select networks included in your DIRECTV package remotely. Your DIRECTV TV login is the same as your account login. If you forgot your DIRECTV login, go to DIRECTV support for instructions on how to look up your username and reset your password.

Dial the DIRECTV customer service number at (800) 531-5000 between 8 a.m. and midnight ET. After verifying the phone number on the account, press “0” repeatedly until you are prompted to state the reason for your call. After stating the reason for your call, you will be connected to the next available representative.

Call the DIRECTV customer service number at (800) 531-5000 or visit billing.directv.com and fill out the requested information to get an explanation of your bill sent to you within 10 business days.

If you cancel your DIRECTV service before the contract is up, you could face an early termination fee (ETF) of up to $20 for each month of terminated service.

Yes, even if your DIRECTV satellite temporarily loses signal, you still can watch DIRECTV in other ways.

  • On your TV remote – Press List to access any DVR recordings
  • On your tablet or laptop – Watch online
  • On your phone – Use the DIRECTV app to watch on your phone

We value your feedback

Was this page helpful?

We value your feedback

We’re glad! Tell us what helped most on this page.

We value your feedback

Was this page helpful?

Thanks for your feedback!

Your insight helps, and we’ll do our best to improve your experience.

Robin Layton

Written by:

Robin Layton

Senior Editor, Broadband Content

Robin Layton is a Senior Editor for Allconnect, dedicated to helping consumers navigate the often-complex world of internet service providers. With 30 years of experience in journalism and marketing, Robin empow… Read more

Related pages

What to read next Read more

Latest