DIRECTV customer service

DIRECTV customer service numbers

When you need help with your DIRECTV service, there are various ways to contact customer service or tech support. Check out some ways you can get in touch with a DIRECTV representative to get assistance with everything from paying your DIRECTV bill to scheduling service repairs.

Additional DIRECTV customer service numbers

• DIRECTV business service phone number

  (877) 721-0265

• DIRECTV service change/transfer phone number

  (844) 202-9192

• Order new services

  (888) 895-0541

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Looking for new DIRECTV services?

Find DIRECTV near you by reaching out to our DIRECTV specialists. To get DIRECTV service in your home, give us a call. Our experts are waiting to help complete your order and schedule your installation at a time that works best for you.

Call now (844) 451-2720

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How to pay your DIRECTV bill

Wondering how to pay your DIRECTV bill? There are a few ways you can complete your DIRECTV bill pay. DIRECTV billing can be made by single payments to your DIRECTV account, or you can set up DIRECTV online bill pay with autopay.

DIRECTV bill pay options

• Pay your DIRECTV bill by phone: Call the DIRECTV billing number, (800) 531-5000, or the AT&T customer service number, (800) 288-2020, any day between 8 a.m. and midnight ET.
• Pay your DIRECTV bill online: Visit directv.com and click Sign in, then select View Your Statement from the quick links section. Follow the instructions to complete your DIRECTV bill payment.
• Pay your DIRECTV bill by mail: Find your designated DIRECTV mailing address and mail a check or money order with your statement. 
• Pay your DIRECTV bill with autopay: Enroll in DIRECTV auto bill pay to have your monthly payments automatically drafted. Enrolling in auto bill pay may also qualify you for temporary credits of $5 or more off your monthly DIRECTV bill.
• Pay your DIRECTV bill in person: DIRECTV does not have store locations, but you can submit your DIRECTV bill payment at any Western Union location.

Late or partial payments to your DIRECTV account can result in fees and service interruptions. Late fees may vary by region and outstanding DIRECTV bill amount.

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More ways to contact DIRECTV customer service

No time to call the DIRECTV customer service number? There are a few ways you can contact DIRECTV customer service representatives. Find your preferred contact method below.

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DIRECTV troubleshooting guides

Not every problem requires a phone call to customer service. Take a look at a few quick help guides that can solve your DIRECTV service issues quickly, easily and on your own time.

• What should I do if I’m getting an error code?

  If you’re seeing a specific error code when trying to access your DIRECTV service, check out this online list of common error codes for some quick fixes you should try.

• I forgot my DIRECTV email password

  Since DIRECTV is a part of the AT&T family, you’ll need to reset your password to your DIRECTV services by altering your AT&T user ID. Select Forgot password on either the myAT&T or AT&T TV sign-in page and follow the prompts to complete the reset.

• Is there a DIRECTV outage in my area?

  All DIRECTV and AT&T outages are reported online and are accessible using your login info. Simply sign in to the online portal to get the most up-to-date status on all reported outages in or around your area.

• My DIRECTV recordings aren’t showing

  
  Reset your Genie DVR by pressing the small red button behind the panel on the front of your device. Once your device reboots, press List on your DIRECTV remote to see your recordings. Be sure to reset your main Genie device, not Genie Minis.

• How do I reset my DIRECTV receiver ?

  There are two ways to reset your receiver. Either press the red reset button located in the access card door on the front of your receiver, or unplug the receiver’s power cord for 15 seconds, then plug it back in. Then, press the power button for your receiver to restart.
  

  Having other receiver issues? Troubleshoot more DIRECTV receiver issues here.

• My DIRECTV remote isn’t working. 

  Run through this quick checklist if you’re having remote control troubles or troubleshoot more DIRECTV remote issues here.

  • Check the batteries. 
  • Make sure you are in DIRECTV mode.
  • Program your remote.
  • Make sure nothing is in the way of the receiver’s sensor or the remote’s emitter.

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DIRECTV customer service FAQs