Internet providers in Charlotte, NC

Find internet providers in Charlotte

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COVID Practices

Unlimited data allowance

AT&T consumer home internet or Fixed Wireless Internet customers can use unlimited internet data through September 30, 2020.

Installation practices

Self-installation is the default installation option when available for customers.

Temporary speed upgrade

Get a temporary speed upgrade to 50 Mbps when you order Cox 10 & 30 Mbps internet plans. Offers valid through June 30, 2020.

Installation practices

Self-installation encouraged. Select your desired installation date, and a Cox representative will call to confirm or reschedule your appointment.

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Installation practices

Safety-first Installation: A Frontier technician will perform your installation with appropriate safety protocols including wearing protective equipment and maintaining social distancing. In taking these precautions, it’s recommended that Frontier customers wear a face mask or face covering for the safety of technicians.

New TV plan

Introducing a new “Local 50” video plan to support contactless installation.

Installation practices

Contactless installation: Mediacom will send an installation kit and a technician to set up a single high-speed data connection, phone, or one local TV channel plan with the help of someone in your home.

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Installation practices

Self-installation is encouraged. For professional installation, contact-free delivery is available for work done outside of the home. For customers moving more than 7 days from the date the order is placed, professional installation is available.

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Installation practices

Free Contactless Delivery: An Xfinity technician will drop-off your equipment with installation instructions, then perform any outside work. Get your installation fees back in a customer credit for a no-charge installation.

Save on fast speed

Order a 200 Mbps internet plan for the same price of a 100 Mbps plan

Installation practices

Self-installation encouraged for qualified orders. For professional installation, select your desired date and it will be held for future installation on a priority basis.

Best internet providers in Charlotte

• AT&T – Best for customer satisfaction
• Google Fiber – Best for fast internet

Internet availability by connection type

• Cable – 100%

• DSL – 74%

• Fiber optic – 78%

All available Charlotte residential internet providers

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 11/23/21.

Our methodology

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction.

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

For each sub-factor, we score all providers on a continuous scale of one to five, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between three and four. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.

We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.

See how we review internet providers

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Fastest internet providers in Charlotte

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices are subject to change at any time. May or may not be available based on service address. As of 11/23/21.

Charlotte high-speed internet availability compared to the national average

• Download speeds 250 Mbps or higher

  Charlotte – 100%

  North Carolina – 92%

  U.S. – 88%

• Download speeds 1,000 Mbps or higher

  Charlotte – 77%

  North Carolina – 40%

  U.S. – 25%

Source: FCC

Cheapest internet service providers in Charlotte

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices are subject to change at any time. May or may not be available based on service address. As of 11/23/21.

Although all three of these providers — AT&T, Windstream and Comporium — list prices below $40/mo., the rates for these Charlotte internet providers may not cover fees for installation, equipment and taxes. You may also be required to sign up for autopay and/or paperless billing. Additionally, listed prices may be an introductory offer that could increase after three to 12 months.

Allconnect’s affordable choice: AT&T

While all three of these providers offer cheap high speed internet in Charlotte, NC, AT&T has the most affordable rate for a faster speed.

Shop AT&T plans

Or call to order: (844) 451-2720 (844) 451-2720

Allconnect Rating

4.05 / 5

AT&T: Best for customer satisfaction

among the best internet in Charlotte is AT&T, which is available throughout much of Charlotte, including uptown and south Charlotte communities such as Southpark, Steele Creek and Carmel. To the east, AT&T is available in Hickory Grove and Mint Hill, but is not available in much of Matthews. AT&T is also available to the west past Charlotte Douglas Airport and north to Huntersville. AT&T offers three fiber plans in the Charlotte area, with speeds from 300 – 1000 Mbps and rates from $35-$60/mo.

Learn more about AT&T internet

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Google Fiber: Best for Speed

Google Fiber is a popular newer offering for internet service providers in Austin, TX and starts at $70.00/mo.* It’s no wonder it’s popular with fast speeds of 1 or 2 gigs.

Why Charlotte loves Google Fiber

• Plans offer up to 2 gigs, the fastest plan for fiber internet in Charlotte

• Free professional installation

Things to consider

• Is the most expensive service on the list

• If you have modest internet uses, a less expensive, slower plan might make more sense

Learn more about Google Fiber

Allconnect: Let us compare providers for you

Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home.

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Written by:

Erin Gobler

Allconnect contributor

Erin Gobler is a personal finance writer based in Madison, WI. She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. Including Allconnect.com, her wor… Read more

Edited by:

Robin Layton

Editor, Broadband Content

Read bio