A guide to Xfinity fees

Camryn Smith

Sep 6, 2024 — 2 min read

Confused by your Xfinity bill? Learn more about some hidden fees you can expect and what they mean.

If you’re currently an Xfinity customer, you may have noticed a few changes to your channel lineup. For instance, the absence of Turner Classic Movies. You may be wondering why the change took place and how Xfinity can even do this without your approval.

The answer is simple and it’s outlined in the fine print details of your contract. Here are a few fees hidden in that fine print that Xfinity customers should expect on their upcoming bill and what they mean for service changes and price hikes in the future.

Xfinity Internet fees

Shopping for Xfinity Internet? Here are some fees to expect on next month’s bill and why.

Xfinity price increases

Xfinity often offers new customers a promotional rate on their internet service. These rates are generally great deals and can last for one to two years.

Unfortunately, Xfinity’s promotional discounts do not last, and your internet bill will increase after your promotional period ends. Price increases can vary since Xfinity has different service regions with varying plans and prices, but you can expect an increase anywhere from $20 to $30/mo. on your bill.

Optional Xfinity Internet charges

If you’re looking to cut back on Xfinity Internet costs, consider investing in your own equipment to eliminate monthly rental fees.

Xfinity TV fees

Xfinity TV customers can expect the most additional charges on each monthly bill and potential changes to their lineup based on programming costs. Take a look at some Xfinity TV fees that may appear on next month’s bill and what they mean for your service going forward.

Optional Xfinity TV charges

Customers that choose to add premium channels, HD or standard DVR service and multiple TVs to an Xfinity TV plan can expect to see some additional monthly fees associated with each feature.

Xfinity Voice fees

Some of the fees and taxes associated with Xfinity Voice are similar to the state and local fees associated with internet or TV service. Take a look at some other fees that come with Xfinity Voice.

Xfinity equipment and installation fees

Most Xfinity plans include a gateway for the first year or two of service depending on your service region and internet plan, but after that period, Xfinity’s equipment fee is $15/mo. 

You can self-install your Xfinity internet service free of charge in most cases. Depending on your plan and service region, you may have to pay $15 for self-installation.

Xfinity professional installation is a much more expensive fee of $100, so if you can self-install your service this will be the most affordable option.

Conditional Xfinity fees

Fees for early cancellation, late payment or reactivation only appear on an Xfinity monthly bill if a customer cancels their contract or fails to pay their monthly bill.

FAQs

How do I get out of an early termination fee?

If an Xfinity customer attempts to cancel service before the end of the agreed-upon contract, an early termination fee will be assessed depending on how much of your initial term remains. This fee amount can be found in the Legal Agreements & Contract details of the account information online.

Any subscriber to Xfinity’s TV services will have to pay the mandatory broadcast TV fee in order to access local broadcast networks with cable TV service.

If there’s an increase in your Xfinity bill from month to month, promotional pricing may have expired on your services. Xfinity subscribers can find the initial terms of their promotional agreement on their monthly bill or in the fine print account details online.

Xfinity may change your channel lineup at their discretion based on a number of factors. Each month subscribers are charged the broadcast TV fee outlined above. This fee is comprised of charges from TV networks to carry their channels. If Xfinity determines that customer viewership is no longer high enough to substantiate the broadcast fee to all subscribers, the network may be removed from the lineup to ensure the best value.

Looking to cut back on your monthly home service fees? Call today to learn more about more Xfinity deals and competing providers in your area.

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Camryn Smith

Written by:

Camryn Smith

Camryn Smith started writing for Allconnect in July 2022 and has developed broadband expertise across the landscape, including home internet providers, plans, pricing and equipment, as well as internet technolog… Read more