Advertiser Disclosure While this page may contain offers from our partners, our opinions are our own.

Springfield may become the first big city in New England to invest in municipal internet. Will others follow?

Ari Howard

Oct 9, 2021 — 3 min read

Springfield is coming up short for providing internet access to all of its residents. It may become its own internet provider to solve the problem.

Family on the internet together

At Allconnect, we work to present quality information with editorial integrity. While this post may contain offers from our partners, our opinions are our own. Here’s how we make money.

Simply living in a city doesn’t guarantee residents will have access to high-speed internet. The digital divide isn’t just a rural person’s problem. 

People who live in poorer, more remote areas of a community are less likely to have broadband access either because they cannot afford access or because they live away from serviceable zones. 

Many communities are now looking into whether investing in municipal broadband, internet provided by a community’s local government, could be a potential solution for ensuring all residents are connected to high-speed internet. 

Although just a few years ago more than half of the U.S. states banned municipal broadband, this number is down to 18 states due to a more urgent need to connect all citizens to the internet, as a result of the COVID-19 pandemic. 

Municipal broadband would provide broadband speeds to all residents for a more affordable price. Although there are many small cities in the southern and central regions of the U.S. with municipal internet in place, there has so far been limited municipal investment in the Northeast. 

This may all change with Springfield, MA. 

Springfield’s limited broadband subscriptions 

With a population of over 150,000 residents, Springfield is poised to be the largest city in the Northeast to become a municipal internet provider. Springfield’s current internet providers are Xfinity and Verizon DSL, with some smaller, more local providers. However, there are still as many as 28% of its residents who lack a broadband subscription and 18% who lack access to a home computer in Springfield. 

This is worse than the national average of 18% of the population who lack a broadband subscription and 10% who lack access to a home computer, according to the U.S. Census Bureau

Senator Eric Lesser commented on Western Massachusetts digital divide problem. 

There are still communities in Western Mass. that don’t have high-speed internet access, or internet at all. Frankly, in the year 2021, that’s a national embarrassment.

Eric Lesser

Although Springfield would be the largest city to become a municipal provider in the Northeast, it would not be the first in the area. West Springfield, for instance, approved a proposal for municipal fiber in June 2021 and another small Western Massachusetts city, Leverett, took the plunge nearly a decade ago in 2013. 

Leverett is considered a success-story for municipal broadband, as Leverett is now able to provide Gig speeds to all 2,000 of its residents. Subscribers pay approximately $106/mo. for bundled Gig speed internet and phone. 

Becoming a municipal provider  

Although local officials are fully supportive of turning Springifeld into a municipal provider, it is not a done deal. Springfield officials will first conduct a feasibility study to determine whether becoming a broadband provider makes economic sense and whether there is sufficient public internet. 

According to a press release issued by Springfield Mayor Domenic Sarno’s office in July 2021, 

“The study would review such items including but not limited to the current internet equipment and infrastructure in place across the city, gauge public interest, provide a cost analysis on infrastructure investment, review and assess maintenance cost, possible revenue sources, and exploring potential public/private partnerships and collaborations for the benefit of consumers.”

The benefits of investing in municipal broadband 

Not only is becoming a municipal broadband provider a potential way to help improve the quality of life for Springfield residents, it is also a potential long-term investment for making Springfield a more desirable place to live. 

One of the biggest success stories for a city becoming a municipal broadband provider is in Chattanooga, TN where one study concluded that Chattanooga’s investment in municipal broadband helped raise $2.69 billion and create over 9,500 jobs for the city in just a decade. 

Chief Development Officer Tim Sheehan commented on the benefits of investing in municipal broadband. 

“Superfast fiber broadband has the potential to transform cities. Advancing a feasibility study now to assess how best to advance this effort in Springfield will position the city well for future federal and state funding opportunities for this type of infrastructure. By providing the ability to connect to the internet at high speed, our city’s citizens, businesses and the wider community all benefit through greater choice and faster access to services and information.”  

There are no guarantees that Springfield will take the leap in investing in municipal broadband; however, this is certainly the direction many small cities are moving in as the need for universal broadband access becomes increasingly urgent. 

Allconnect: Let us compare providers for you

Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home.

Get started
Illustration of a father and daughter in a living room. The father is sitting in an armchair and reading a newspaper, and the daughter is playing with a toy on the floor.
Ari Howard

Written by:

Ari Howard

Associate Writer, Broadband & Wireless Content

Ari is an Associate Writer for the Allconnect team, focusing on broadband and wireless news, as well as broadband and TV provider deals. She recently graduated from Davidson College with a bachelor’s degree in… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

Read bio