Sonic internet plans and prices 2023

About Sonic internet

Sonic internet service is delivered via DSL, IP broadband and fiber only to residences and businesses in California. Sonic plans also include a landline phone. Additionally, Sonic fiber internet is one of the most affordable plans available.

To discover the current internet speed you have, take our internet speed test.

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Sonic plans and pricing

With rates ranging from $39.99/mo. to $59/99/mo., Sonic internet provides affordable options in California, delivering faster speeds for lower prices than other top internet providers.

* Fusion IP Broadband

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Sonic contracts, equipment, fees, availability

From contracts and equipment to fees and availability, we have all the information you’ll need on Sonic internet.

Sonic contracts

A 12-month contract is required for Sonic’s internet services. You can cancel within the first 30 days of service. However, if you terminate the contract early after those 30 days, you’ll be subject to a cancellation fee of $149 or the remaining monthly charges on your contract, whichever is the lesser amount. However, the cancellation fee will be waived if you’re moving to an area that Sonic does not serve.

If you’re looking for internet options that don’t require a contract, check out our no-contract and prepaid internet articles.

Sonic equipment

The equipment needed for your Sonic internet service depends on the plan you’re on. People on the Fusion X1 and Fusion X2 plans will need a Wi-Fi router. You can bring your own or rent one from Sonic. The Fusion IP Broadband plan requires the rental of an AT&T modem and an analog telephone adaptor (ATA). People on the Fiber plan are provided an optical network terminal at no charge. This terminal functions as an ATA and router/firewall with a Wi-Fi access point.

Customers who use their own equipment may not have access to all of Sonic’s features. Additionally, Sonic does not provide customer support for equipment it does not supply.

To learn more about the equipment used for internet services, read our guides on the difference between a modem and router and on the best modem and router combo devices.

Sonic fees

While Sonic does not charge for installation, there are a variety of taxes and fees added to every bill. The total depends on which plan you have and where you live. Among the fees and surcharges are:

• California Lifeline Telephone Service Surcharge
• California Deaf and Disable Telecom Program Surcharge
• California High Cost Fund-A and Fund-B Surcharges
• California Teleconnect Fund Surcharge
• California Advanced Services Fund Surcharge
• California 911 Emergency Telephone Users Surcharge
• California Public Utility Commission User Fee
• Property Tax Allotment Surcharge
• Federal Universal Service Fund (FUSF)
• Federal Subscriber Line Charge
• Federal Interstate Telecommunications Service Provider (ITSP) Fee
• FCC Telecommunications Relay Services
• Regulatory Recover Surcharge.

There are also local utility users’ tax and San Francisco 911/Access Line tax.

These taxes and fees range from a low of $12.12/mo. to a high of $15.85/mo.

Additionally, to upgrade to Sonic’s Whole Home Ethernet, there is a one-time fee of $200.

Learn more about the true cost of high-speed internet.

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Sonic support and customer service

There are multiple ways to reach Sonic internet customer service representatives. For internet service, you can call (855) 394-0100, while for the phone service, you can call (877) 970-7771, every day from 8 a.m. to 10 p.m. PT. You can also send an email to support@sonic.com.

Additionally, you can request a call or text. The website includes support videos, a knowledge base of articles, set-up guides and community forums. You can also connect with Sonic on Twitter, Facebook, LinkedIn and Instagram.

Sonic availability 

Sonic is only available in California. It is based in Santa Rosa in the Bay Area. In addition to Los Angeles, Sacramento and San Francisco, Sonic serves Anaheim, Arcadia, Berkeley, Beverly Hills, Burbank, Fullerton, Hollywood, Huntington Beach, Irvine, Long Beach, Manhattan Beach, Napa, Newport Beach, Oakland, Palo Alto, Pasadena, Santa Clara, Sonoma and more.

Enter your address to see if Sonic is available in your area.

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Sonic cable and bundling options

Sonic does not offer TV services. However, every Sonic internet plan comes with home phone services. The phone service provides unlimited local and long-distance calling, as well as free worldwide calling to more than 66 countries. It also has a spam call-blocking feature.

If you’re looking to cut the cord from cable or satellite services, there are many alternatives, such as Netflix, Hulu, Hulu + Live TV, YouTube TV, Sling TV and more.

Compare Sonic against other internet service providers

When looking for Sonic internet reviews, at $39.99/mo. with speeds of 1000 Mbps, Sonic’s fiber plan provides great value for its customers. While Xfinity’s plans start at a lower rate, that is for much lower speeds. And AT&T’s plans are not only slower, but also more expensive.

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The bottom line

With all of the activities taking place online today — from online learning to working from home, to paying bills, using social media and streaming TV shows and movies — having fast, reliable internet is important.

We can help you find internet providers in your area and make the best choice for you and your family.

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