Rise Broadband internet plans and prices 2021
Rise Broadband provides fixed wireless internet to more than 16 states across the nation. It is the nation’s largest fixed wireless provider and delivers high-speed internet to commercial and residential customers.
About Rise Broadband internet
Grace Kim Last updated: September 1, 2021
Rise Broadband internet provides high-speed internet between 3 Mbps and 1 Gbps, making it comparable to DSL, cable and fiber internet. Rise Broadband offers affordable and high-quality coverage in areas that were previously under-served and unserved, helping to close the digital gap between rural and suburban business and homes. Rise Broadband was voted the best rural ISP overall by CNET in April 2021 and has received an A+ rating from the Better Business Bureau since 2015.
What we like
Tech support – Available 24/7 via phone, email and live chat.
Availability – Provides affordable internet to rural areas that may not have many other options.
Lots of options – Customers can select from six different plans with varying internet speeds.
Things to consider
Hidden fees – Rise Broadband has extra fees such as equipment rental, early termination, late payment, paper statement fees and more.
Pricy installation – Residential customers must pay an installation fee of $149.
Data caps – Some plans charge a fee if you go over your data limit.
Rise Broadband plans and pricing
|Rise Broadband 25||Up to 25 Mbps and 350GB of data||$29.95/mo|
|Rise Broadband 50||Up to 50 Mbps and 350GB data||$39.95/mo|
|Rise Broadband 25 Unlimited Data||Up to 25 Mbps and 600GB of data||$39.95/mo with 24 month price lock|
|Rise Broadband 50 Unlimited Data||Up to 50 Mbps and 700GB of data||$49.95/mo with 24 month price lock|
|Rise Broadband 25 Double Data||Up to 25 Mbps and 600GB data||$69.95/mo with 1 year price guarantee|
|Rise Broadband 50 Double Data||Up to 50 Mbps and 700GB of data||$79.95/mo with 1 year price guarantee|
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 08/30/21.
While fiber, cable and DSL internet providers are easy to find, fixed wireless internet service providers (ISPs) are harder to find. Rise Broadband is the biggest ISP in the U.S. for fixed wireless internet. Compared to satellite and DSL ISPs, Rise Broadband is more affordable and offers faster internet service and more data. However, compared to cable or fiber internet, Rise Broadband may offer slower internet speed and less data.
Allconnect’s favorite Rise Broadband plan
Allconnect’s choice for the best value in terms of speed and price is the Rise Broadband 50. Residential customers that have a small or medium sized home and need basic streaming capabilities will get the most out of the 50 Mbps Internet plan. This plan offers up to 50 Mbps and 350 FB of data for $39.95/mo. For larger households that stream or game for longer periods of time, Rise Broadband’s 50 Mbps Unlimited Data at $49.95/mo. is our second favorite option.
Rise Broadband contracts, equipment and fees
Like any ISP, it’s important to read the fine print on services offered by Rise Broadband. Although Rise Broadband internet offers flexibility in terms of the length of time on the contract, there are additional fees to consider that can rack up your bill.
Rise Broadband contracts
Signing a lengthy contract with an ISP can be scary, especially if you’re unsure how fast the internet speeds are and whether you’ll need to change your internet provider later on. Fortunately with Rise Broadband, customers aren’t obligated to sign a year or two-year contract if you aren’t sure. Rise Broadband offers a month-to-month option as well as a one-year or two-year option for service. With a monthly option, there is no commitment, but your monthly rates will be higher. Selecting a one or two-year contract can help lower your monthly rates and lock in a price for your contractual agreement period.
If you’re looking for other no-contract internet providers in your area, check out our top favorite no-contract ISPs here.
Rise Broadband equipment
Although you can have your own modem and router to connect with Rise Broadband, you will need to use their antenna. Rise Broadband requires a specific antenna to use the service. The antenna must also be placed and calibrated so one of the ISP’s technicians will install the equipment for an additional $150. Equipment fees are one of Rise Broadband’s additional fees and charges. The equipment fee is $10 a month which includes the antenna. If you decide to cancel your service with Rise Broadband, you’ll have to return the equipment by mailing it in or you will be charged a non-return equipment fee of up to $300.
Rise Broadband fees
Like all ISPs, Rise Broadband also comes with a lengthy list of fees and charges that can cost you a lot on your monthly bill if you aren’t prepared. For example, if you cancel your contract with Rise Broadband internet, you’ll be charged an early termination fee of about $10 for every month that is left on your contract. Other fees include a one-time installation fee of $150, an equipment lease fee of $10 per month, late payment fee of $20 per month that is past due, and a data overage fee of $5 for every 10 GB over. Lastly, if you lose your equipment or fail to return it, you’ll be charged up to $300. From a glance, high-speed internet may look cheap, but be sure to learn about all of the other costs associated with an ISP.
Rise Broadband customer service
Rise Broadband offers several ways for current and potential customers to get in touch. For technical support, you can call 877-910-6207 Monday through Friday from 5am to 10pm MT and Saturday and Sunday from 7am to 8pm. For customer care, you can call 844-816-9149 from Monday through Friday 7am to 6pm and Saturday from 8am to 5pm MT. For support with sales, you can call 855-275-9473 Monday through Saturday from 7am to 8pm MT. Customer service is also available by email at email@example.com. You can also contact Rise Broadband internet on Facebook. If these options aren’t enough, customers can add Rise Support Care Service Plan to their existing account for 24/7 support for $9.99 per month.
Since 2015. the Better Business Bureau has rated Rise Broadband an A+ rating for satisfactory customer service.
Rise Broadband availability
Rise Broadband is available throughout rural and suburban regions of the Mid and Southwest and the Rocky Mountains. The states that Rise Broadband provides service to include Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, Oklahoma, South Dakota, Texas, Utah, Wisconsin, and Wyoming. For a full list that includes the surrounding areas that Rise Broadband services, visit the coverage map.
Rise Broadband bundling or TV service
Rise Broadband offers bundling services for phone and internet. You can bundle a residential phone service to your internet plan so that you can make calls directly through your internet. Rise Broadband’s bundling deal allows you to make unlimited domestic calls and free international calls to 64 countries.
When it comes to TV service and cable, Rise Broadband does not offer any bundling deals. However, Rise partners with DIRECTV and Dish so you can bundle a third-party TV plan with your Rise internet depending on your location. If you’re looking for a cable TV substitute, streaming tv services such as Hulu and YouTube TV are great ways to cut the cord and stream.
The bottom line
Whether you live in a rural or suburban area, high-speed and reliable internet is extremely important in this digital age. With all of the different types of internet service out there, it’s important to research the best service providers in your area to find the best internet provider. If you’re in an area where fiber or cable internet isn’t available, you may want to look into fixed internet connection like Rise Broadband. Allconnect can help by showing you a list of available providers in your area. Compare the various internet providers in your area today by visiting Allconnect.
Allconnect: Let us compare providers for you
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Rise Broadband FAQs
Rise Broadband offers certain discounts for customers that meet eligibility requirements. You can receive a discount if you qualify for the low-income discount and your income threshold falls below the minimum income for your state.
No you cannot self-install Rise Broadband internet. Fixed wireless internet requires a professional to set up the antenna at your business or residence. Rise Broadband charges $150 for a technician to install the internet.
Rise Broadband can come with a lot of extra charges and fees. Although there are a few fees that you won’t be able to avoid like the one-time installation fee, you can avoid other charges by paying your bill on time every month, sticking to the contract, and by returning your equipment at the end.
Yes, you can bundle phone and internet services with Rise Broadband. However, there are no bundling services offered for cable or streaming currently.
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Written by:Grace Kim
Grace Kim has two years of experience in writing for finance, broadband and insurance domains at Bankrate, Reviews.com and Allconnect.com. She also writes about investment banking, portfolio management, quantita… Read more
Edited by:Robin Layton
Editor, Broadband Content
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