What is EarthLink internet?

EarthLink was a pioneer in bringing internet access to millions of people with dial-up internet in the ‘90s. Today, EarthLink continues to offer residential internet across much of the U.S., reaching millions of households with their DSL and fiber-optic service. 

Recently a division of Windstream, EarthLink was acquired by Trive Capital in January 2019. Under new ownership, EarthLink continues to provide high-speed internet with speeds ranging from 1 to 1,000 Mbps where available. 

Where is EarthLink available?

EarthLink is available in over 30 states with primary service areas in the Southeast, Mid-Atlantic, Midwest and parts of California and Nevada. Those in rural and suburban areas will most likely be serviceable for EarthLink DSL service, while those in metro areas may be eligible for fiber-optic service.

Is EarthLink available in your area? Go to earthlink.net/internet to check availability for your address, or call to speak with our internet experts about available providers and plans.

Check internet availability: (844) 451-2720 (844) 451-2720

HyperLink offers gigabit speeds up to 1,000 Mbps

In select areas, EarthLink offers download speeds up to 1,000 Mbps. Gigabit speeds up to 1,000 Mbps are as fast as or faster than download speeds you’ll find from most other residential internet providers.

What can you do with 1,000 Mbps?

• Connect 10+ devices
• Stream in HD or 4K quality with little or no buffering
• Stream or download Hi-Fi music 
• Game online with confidence and less lag
• Download a SD movie in less than a minute

EarthLink’s gigabit speeds are available in areas with access to their fiber-optic network. Other areas may be serviceable for EarthLink’s VDSL network, which can offer speeds of up to 75 Mbps or higher. Pricing and availability for EarthLink’s high-speed internet plans will vary by location.

Already have EarthLink service?

If you’re already an EarthLink customer, you’ll find helpful information for contacting a customer service representative and paying your EarthLink bill below. 

EarthLink customer service number – 888.327.8454

You can also reach an Earthlink rep by live chat , or via Facebook or Twitter. 

Visit the EarthLink support page for more contact information, and for links to useful guides including how to change your EarthLink password and troubleshooting common internet issues. 

EarthLink bill pay information

You can pay your EarthLink bill by mail and make single payments or set up automatic payments online.

To pay your EarthLink bill by mail:

Send a check or money order for the full amount due to the address listed on your billing statement. If you do not have your billing statement, login to myaccount.earthlink.net to view your balance and where to send your payment.

To pay your EarthLink bill online:

Go to myaccount.earthlink.net and login with your account credentials. Once logged in, you will be able to view your account information including the total amount due. Select Make a Payment and follow the instructions to pay your bill with a credit card. From this page, you can also choose to set up automatic monthly payments.