EarthLink
customer reviews
EarthLink customer reviews
Overall Customer Satisfaction Rating:
3.2/5
Category Rating breakdown
-
Price
2.9/5
-
Speed
3/5
-
Reliability
3.1/5
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Customer Service
3.1/5
What do EarthLink customers think?
EarthLink is a fixed wireless, satellite and fiber-optic internet provider. EarthLink is one of the more expensive providers out there, so customers have been less than satisfied with their internet prices. But depending on your location, you could have access to their fiber internet service which offers more value. EarthLink’s plans start at around $60/mo.
Featured Reviews
Far better in speed and reliability than Hughesnet and the other satellite ISP’s.
4/5
Amount of data is OK, but speed leaves a lot to be desired.
4/5
It may be slowish, but overall I’m satisfied.
3/5
EarthLink rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the pan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on EarthLink from Allconnect customers
1/5
Horrible! Took so much of my money over and over for unreliable service and so much “Data” was wasted so fast according to Earthlink.
1/5
Have never got to use it. It wouldn’t work from setup and haven’t been able to get phone calls answered
5/5
Timely installation, solid suggestions for long term sustainability, not one hitch or issue.
5/5
Customer service with this company is awful
5/5
This is the FIRST AND ONLY Internet provider I’ve been able to find that serves this area. THANK YOU VERY MUCH
5/5
Outstanding, work wherever we take it.
2/5
They have a data cap. Internet that buffers. Triple the cost of fiber internet for internet that doesn’t stay connected.
5/5
I am very pleased with Earth Link. great price and service. Customer service was impressive as well.
1/5
Hard to reach customer service
2/5
I can’t keep connected!
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