How to cancel or transfer dish network service

By Erin Gobler Last updated: May 9, 2023

If you’re moving to a new home or are unhappy with your current television provider, you may need to cancel or transfer service. Luckily, it’s easy to move or cancel DISH. Keep reading to learn how.

Moving your DISH Network TV service

If you’re moving to a new home, it’s easy to transfer your service to your new address. First, make sure DISH Network serves your new area. If they do, call (800) 333-3474 and ask the company to move your service.

You’ll need to bring your equipment to your new home and DISH will set it up for you. You shouldn’t be charged unless you move more than once in a 12-month period.

Pausing DISH service

If you’ll be away from home for an extended period of time, DISH allows you to pause your television service with a seasonal hold, during which you won’t have to pay your monthly bill. To set up a seasonal hold, call (866) 974-1695.

Canceling DISH Network

When you know the date you want to cancel your DISH service, call customer service with your account number and your address.

Are you eligible to cancel your DISH service?

You can cancel DISH Network anytime, but remember that you may have to pay an early termination fee. DISH currently charges a cancellation fee of $20/mo. remaining on your contract.

Cancel DISH Network online

DISH Network currently doesn’t allow you to cancel your television service online.

Canceling your DISH Network service over the phone

To cancel DISH over the phone, call (866) 974-0781. DISH’s customer service line is open seven days per week, 8 a.m. to midnight.

How to return your DISH equipment

When you cancel your DISH Network plan, be sure to return your equipment right away. If you don’t return it within a certain number of days, you could be subject to an additional fee. To return your equipment, start by disconnecting and gathering everything you need to return. DISH Network will send you an equipment box with a prepaid label. All you have to do is drop the box off at a local UPS location.

Canceling because of service price or moving to a new area?

Whether you’re canceling your DISH Network plan because you’re moving to a new home or because you’re unhappy with the pricing or service, you may need to shop for a new television plan.

DISH also has many plans for different budgets and you can call to see about reducing your plan instead of canceling.

Visit Allconnect’s online comparison tool to see the best providers in your area and find the right one for you.

Alternatives to DISH cancellation

If you are canceling DISH for financial reasons, call customer service to see if you can get on a month-to-month plan or have some monthly fees reduced.

Once you are moved and if you plan to remain at that address long-term, you can request a longer contract in exchange for a discount.

Canceling or transferring DISH Network FAQs

How can I cancel my DISH Network plan?

To cancel your DISH Network plan, call (866) 974-0781.

Does DISH Network charge a cancellation fee?

DISH Network charges a cancellation fee of $20 for each month remaining on your contract.

How do I return my DISH Network equipment?

When you cancel your DISH service, the company will send you a box and prepaid shipping label to pack your equipment and drop it off at a UPS store.

What do I do with my DISH Network plan when I move?

If you’re moving to a new address, you can call DISH Network and ask them to transfer your service to your new home.

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Written by:

Erin Gobler

Author

Erin Gobler is a freelance writer based in Madison, WI. She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. Including Allconnect.com, her work has b… Read more

Edited by:

Robin Layton

Editor, Broadband Content

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