Altafiber
customer reviews
Overall Customer Satisfaction Rating:
4.2/5
Category Rating breakdown
-
Price
3.8/5
-
Speed
4/5
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Reliability
4.1/5
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Customer Service
4/5
What do Altafiber customers think?
Altafiber is a fiber internet provider primarily available in Ohio with services spanning in areas across Indiana and Kentucky as well. Customers rated their satisfaction with Altafiber’s price, speed, reliability and customer service high, and its scores are well above the average in each of these categories. altafiber’s plans range from 400 – 1,000 Mbps, with 2 Gig plans available in select locations.
Altafiber rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the plan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on Altafiber from Allconnect customers
1/5
I am so far very satisfied.
4/5
For fiber speeds, altafiber is the only provider for my area that I am aware of.
1/5
Horrible $ 100.00 for practically nothing
4/5
I haven’t experienced a service outage in the three years I have been using them.
3/5
Think I could use 200 speed but not sure how to change since now I use ACP
3/5
Spotty at times.
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