At Allconnect, we work to present quality information with editorial integrity. While this post may contain offers from our partners, our opinions are our own. Here’s how we make money.
With the federal government’s Emergency Broadband Benefit program, qualifying households get $50/mo. towards internet.
This program is free, but scammers are trying to get you to pay for it.
This week, the Federal Trade Commission (FTC) issued a press release warning of the social media-based scam.
“Have you seen ads on social media that offer to ‘help’ you sign up for a government program that will give you a ‘free’ device and internet service in exchange for money or personal information? While there is a real government program to help people connect during the pandemic, there’s no payment required to enroll. That’s just a scam.”
Signing up for the real program is easy. The FTC offers this advice:
- Only apply through the FCC and its listed providers. The only real way to sign up for the Emergency Broadband Benefits Program is at GetEmergencyBroadband.org. If another company says it can sign you up for this program, check first to see if they’re an approved provider. You can also apply via mail.
- Don’t pay up front to get “free” connected devices or services. The Emergency Broadband Benefit program is free to sign up for those who qualify. Never pay to sign up to get benefits.
- Don’t give your financial or other personal information to someone who calls, texts, or emails and says they’re with the FCC. If you think a call or message could be real, stop. Call the Emergency Broadband Support Center at (833) 511-0311 to check.
The program was launched in May 2021 to keep people connected to the internet during the COVID-19 pandemic. As of Sept. 5, over 5.3 million households have enrolled in the program, with over 1,100 internet service providers participating.
What to do if you’ve been scammed
Have you already given your money and personal information to a scammer? Make sure you report it right away:
“Act quickly to try to get your money back. If you think someone has gotten into your accounts or has your personal information, visit IdentityTheft.gov. There, you’ll get the steps to find out if your identity has been misused, and how to report and recover from identity theft.”
If you’ve seen the scam on social media, report it to the FTC at ReportFraud.ftc.gov.
Allconnect: Let us compare providers for you
Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home.Get started
Written by:Robin Layton
Editor, Broadband Content
Robin Layton is an editor with Allconnect. She works closely with the content team writers to ensure consumers get a fair and balanced reporting of the state of broadband services to help them understand the pro… Read more
Edited by:Joe Supan
Senior Writer, Broadband Content
- FeaturedEmergency Broadband Benefit participants are upgrading speeds, activating new service Joe Supan — 3 min read
- FeaturedEmergency Broadband Benefit: How to get $50/mo. off your internet bill Joe Supan — 8 min read
- FeaturedHow to get $9.25/mo. towards phone or internet service through the Lifeline program Joe Supan — 5 min read
Wednesday, December 22, 2021How to get high-speed internet without cable TV or a phone plan
Lisa Iscrupe — 5 min read
Saturday, December 18, 2021Comcast’s Xfinity now offering 3 Gig speeds nationwide
Ari Howard — 2 min read
Friday, December 17, 2021How to set up internet service
Lisa Iscrupe — 7 min read