Verizon 5G customer reviews

Overall Customer Satisfaction Rating:

4.2/5

416 customer reviews
Verizon 5G

Category Rating breakdown

  • Price

    4/5

  • Speed

    4.1/5

  • Reliability

    4.1/5

  • Customer Service

    3.9/5

What do Verizon 5G customers think?

Verizon is a fiber and 5G home internet service provider that has some of the best fiber and 5G internet options in the country. Verizon 5G Home Internet customers are very satisfied with their 5G internet service, which has affordable pricing and competitive speeds. Verizon’s internet plans also come with some of the best promotional perks of top ISPs, and you can save big when you bundle 5G Home Internet with a Verizon mobile line. Verizon 5G offers two plans with speeds from 85 – 1,000 Mbps.

Anonymous
6/11/23

Occasionally, speeds are less than expected.

5/5

Charles
1/1/24

We tried Hughes Net, and wasn’t satisfied. Then we decided to try Verizon 5G and what a difference. Don’t waste your time on anything else. Go Verizon 5G.

5/5

Rick
12/21/23

My Internet seems to work fine, but when I am streaming through Apple TV often it gets stuck and I have to go back out and come back in. I don’t know if there’s a better service available. I live within a quarter mile of the Verizon tower and my phone service has always been excellent.

3/5

Verizon 5G rating characteristics explained

Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the pan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.

Read more on Verizon 5G from Allconnect customers

verizon 5g terrestrial wireless

5/5

Susan
Rome
6/26/24

I’m into 2 weeks of Verizon 5g internet and pleased had the clarity and speeds.

Price
Speed
Reliability
Customer Service
verizon 5g terrestrial wireless

4/5

Anonymous
Michigan
6/23/24

The speeds are pretty slow, but adequate for most functions including streaming music and video (around 50GB download speeds). But we have a problem with connectivity after a power outage.

Price
Speed
Reliability
Customer Service
verizon 5g terrestrial wireless

3/5

Nick
Canton
6/21/24

Would like faster speeds but it’s better than windstream 50mgps I get around 100-150mgps average

Price
Speed
Reliability
Customer Service
verizon 5g terrestrial wireless

3/5

Donna
Crivitz, WI
6/7/24

I do not have an internet provider yet. Using an hotspot.

Price
Speed
Reliability
Customer Service
verizon 5g terrestrial wireless

1/5

Anonymous
Stamford
6/5/24

its the worse service i’ve experienced, from the delivery to the customer service save one agent, the staff in multiple stores, bad answers and finally disconnects, slow speeds and a terrible setup.

Price
Speed
Reliability
Customer Service
verizon 5g terrestrial wireless

4/5

John
Scottsdale
6/2/24

Verizon 5g home works good but I had to install an outside antenna & cable ($400) Verizon does slow speeds at times & also does block IP addresses. Service is satisfactory for basic streaming (Netflix,Hulu etc.) Not 100 % reliable for business zooms or a few other uses, one day it’s fine & the next is slowed to a crawl, but it is priced…

Show more
Price
Speed
Reliability
verizon 5g terrestrial wireless

5/5

Anonymous
5/14/24

Love the Verizon set top box / home wifi

Price
Speed
Reliability
Customer Service
verizon 5g terrestrial wireless

5/5

D.L
5/12/24

So glad I got to stay with Verizon!

Price
Speed
Reliability
Customer Service
verizon 5g terrestrial wireless

5/5

Sutherland
Pittsburgh
5/9/24

Verizon Fios setup was complicated because I transferred service.

Price
Speed
Reliability
Customer Service
verizon 5g terrestrial wireless

5/5

Jim
Dallas
5/7/24

5G internet box from Verizon. Easy to use, Portable, I move it from the house to the RV.

Price
Speed
Reliability
Page 1 of 4 (10 of 38 reviews)
next  

Write a review for Verizon 5G