Verizon 5G
customer reviews
Overall Customer Satisfaction Rating:
4.1/5
Category Rating breakdown
-
Price
3.9/5
-
Speed
4/5
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Reliability
4.1/5
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Customer Service
3.8/5
What do Verizon 5G customers think?
Verizon is a fiber and 5G home internet service provider that has some of the best fiber and 5G internet options in the country. Verizon 5G Home Internet customers are very satisfied with their 5G internet service, which has affordable pricing and competitive speeds. Verizon’s internet plans also come with some of the best promotional perks of top ISPs, and you can save big when you bundle 5G Home Internet with a Verizon mobile line. Verizon 5G offers two plans with speeds from 85 – 1,000 Mbps.
Featured Reviews
Occasionally, speeds are less than expected.
5/5
We tried Hughes Net, and wasn’t satisfied. Then we decided to try Verizon 5G and what a difference. Don’t waste your time on anything else. Go Verizon 5G.
5/5
My Internet seems to work fine, but when I am streaming through Apple TV often it gets stuck and I have to go back out and come back in. I don’t know if there’s a better service available. I live within a quarter mile of the Verizon tower and my phone service has always been excellent.
3/5
Verizon 5G rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the pan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on Verizon 5G from Allconnect customers
1/5
Verizon offered a free trial period for me to test their internet speed. it was not as fast as they had claimed and the process/availability of stores to return merchandise to them is limited and was 25 miles away. You can not return internet merchandise to the normal tmobile stores. I was late in returning the product to them for this reason and was…
Verizon offered a free trial period for me to test their internet speed. it was not as fast as they had claimed and the process/availability of stores to return merchandise to them is limited and was 25 miles away. You can not return internet merchandise to the normal tmobile stores. I was late in returning the product to them for this reason and was charged over $100. horrible customer service, horrible internet speeds, and horrible availability/convenience.
1/5
Verizon was awful! The outsourced customer service couldn’t even figure out how to combine my phone service with the home internet service. Also, the home service wouldn’t even work after 2 hours on the phone. Verizon is going down hill as a company
1/5
Try everything else before resorting to this for gaming, streaming, etc. Wickedly unstable connection with tons of packet loss/spikes. Good download speed is the only thing Verizon 5G offers. Upload speed is nothing impressive. This is after troubleshooting all possible things to consider when getting the best connection with 5G home internet. Just trust me. Do not use this unless its your only option.
1/5
We have had them for about 5 months and we have never received the speed they told us.
5/5
Could not have been easier. Almost three months without a single problem. Would highly recommend.
3/5
Works well as long as it isn’t to hot outside, then everything seems to buffer
4/5
Easy set up, works great, problem with shifting addresses and Hulu
1/5
WiFi is unreliable. It resets every hour at a minimum. Some days every 10-20 minutes. I am unable to watch a movie uninterrupted. The Fios TV freezes often. Getting help is incredibly hard. I have spoken to Verizon 6 times. One rep told me I was being sent a new router. It never arrived. The next rep had no record of it. Just awful…
WiFi is unreliable. It resets every hour at a minimum. Some days every 10-20 minutes. I am unable to watch a movie uninterrupted. The Fios TV freezes often. Getting help is incredibly hard. I have spoken to Verizon 6 times. One rep told me I was being sent a new router. It never arrived. The next rep had no record of it. Just awful and frustrating.
5/5
Still had high speed internet out in the remote Nevada desert and everywhere else. Verizon 5G home Internet is the only way to go if you want a constant reliable internet connection.
5/5
I used to have Cox. They used to be the only good option if you wanted reliability. But Verizon is cheaper and works just as good if not better. I always have service. Even when my power went out.
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