Shentel customer reviews

Overall Customer Satisfaction Rating:

3.9/5

25 customer reviews
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Shentel

Category Rating breakdown

  • Price

    3.4/5

  • Speed

    3.8/5

  • Reliability

    3.9/5

  • Customer Service

    3.7/5

What do Shentel customers think?

Shentel is a cable regional provider in areas of West Virginia and Virginia with plans, pricing and speeds comparable to the larger national providers. Customers give Shentel good ratings for customer service and reliability.

Shentel rating characteristics explained

Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the plan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.

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