| Provider | ||||
|---|---|---|---|---|
| AT&T | $55.00 | 10 - 5,000 Mbps | DSL | 6.614% |
| AT&T | $55.00 | 10 - 5,000 Mbps | Fiber-optic | 1.639% |
| Xfinity | $29.99 | 50 - 3,000 Mbps | Cable | 88% |
| CenturyLink | $50.00 ** | 10 - 940 Mbps | DSL | 74% |
| Optimum | $40.00 | 300 - 1,000 Mbps | Cable | 15% |
Ritter Communications  | $57.95 | 6 - 50 Mbps | Fiber-optic | 2.765% |
| Ritter Communications | $57.95 | 6 - 50 Mbps | DSL | 0.008% |
| HughesNet | $64.99 | 25 - 25 Mbps | Satellite | 100% |
| Viasat | $69.99 | 12 - 150 Mbps | Satellite | 100% |
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of Feb 14, 2023.
**Speeds/pricing may vary. Service is not available everywhere.
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people have access to broadband internet of any type
1 provider - 99.29%
2 providers - 92.54%
3 providers - 11.09%
4+ providers - 0.00%
Source: FCC
At 100%, broadband coverage in Jacksonville is comparable to the rest of Arkansas - 91%, and comparable to broadband coverage across the U.S. - 95%.
The vast majority of those living in the Jacksonville area will have access to cable, which covers 99% of Jacksonville residents. DSL internet is also an option for many, offering service to 86% of the area. Fiber-optic is less available but still a popular internet option for roughly 5.950% of those living in Jacksonville.
There are seven internet providers serving the Jacksonville area, and 92.54% of households will have internet options from more than one provider. Among Jacksonville's seven internet providers, prices start at $29.99 and available download speeds reach up to 5,000 Mbps.
Results from real users
| Provider | Download speed | Upload speed | Internet type |
|---|---|---|---|
| Optimum | 57.0 Mbps | 5.0 Mbps | Cable |
| Xfinity | 198.0 Mbps | 16.0 Mbps | Cable |
| AT&T | 75.0 Mbps | 19.0 Mbps | DSL |
| Ritter Communications | 127.0 Mbps | 49.0 Mbps | Fiber-optic |
| CenturyLink | 30.0 Mbps | 16.0 Mbps | DSL |
| Viasat | 27.0 Mbps | 2.0 Mbps | Satellite |
*Data sourced from M-LAB speed tests taken by real users in Jacksonville.
The largest internet providers in Jacksonville are Xfinity, CenturyLink, and Optimum bringing cable and DSL options to Jacksonville.
Cable internet from Xfinity is available to nearly all Jacksonville residents, covering 88% of households. Many will also have the option of DSL from CenturyLink, which covers 74% of the area. Jacksonville’s third most-available internet provider, Optimum, offers cable to around 15% of Jacksonville residents.
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*Wireless speeds may vary. Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of Feb 14, 2023.
Cable from Xfinity offers broadband to nearly all households in Jacksonville covering 88% of the area.
Xfinity’s cable network is likely to offer faster speeds than DSL or satellite service, but Jacksonville residents in densely populated areas may experience slowed speeds during peak usage times.
Internet prices for Xfinity start at $29.99/mo.*, which is significantly lower than the average starting price for internet in Jacksonville, $52.56.
Xfinity customers who choose the lowest-priced plan can expect speeds up to 50 Mbps, which comes to an estimated $0.60 per Mbps, about the same as the average cost per Mbps for the lowest priced plans in Jacksonville, $0.86.
For those who value internet speed as much as cost, Xfinity offers download speeds up to 3,000 Mbps and upload speeds up to 20 Mbps in Jacksonville. These download speeds are available to 88% of the area, and are much faster than the average max speeds from all Jacksonville's providers, 235 Mbps.
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*Wireless speeds may vary. Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of Feb 14, 2023.
DSL from CenturyLink offers broadband to most households in Jacksonville covering 74% of the area.
DSL internet from CenturyLink uses telephone lines in Jacksonville to deliver service, which often leads to lower prices and higher availability, though download speeds are likely to be slower than cable or fiber-optic internet.
Internet prices for CenturyLink start at $50/mo.*, which is about the same as the average starting price for internet in Jacksonville, $52.56.
CenturyLink customers who choose the lowest-priced plan can expect speeds up to 10 Mbps, which comes to an estimated $5.00 per Mbps, significantly higher than the average cost per Mbps for the lowest priced plans in Jacksonville, $0.86.
For those who value internet speed as much as cost, CenturyLink offers download speeds up to 940 Mbps and upload speeds up to 40 Mbps in Jacksonville. These download speeds are available to 74% of the area, and are much faster than the average max speeds from all Jacksonville's providers, 235 Mbps.
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*Wireless speeds may vary. Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of Feb 14, 2023.
Cable from Optimum offers broadband to a limited number of households in Jacksonville covering 15% of the area.
Optimum’s cable network is likely to offer faster speeds than DSL or satellite service, but Jacksonville residents in densely populated areas may experience slowed speeds during peak usage times.
Internet prices for Optimum start at $40/mo.*, which is significantly lower than the average starting price for internet in Jacksonville, $52.56.
Optimum customers who choose the lowest-priced plan can expect speeds up to 300 Mbps, which comes to an estimated $0.13 per Mbps, about the same as the average cost per Mbps for the lowest priced plans in Jacksonville, $0.86.
For those who value internet speed as much as cost, Optimum offers download speeds up to 1,000 Mbps and upload speeds up to 15 Mbps in Jacksonville. These download speeds are available to 15% of the area, and are much faster than the average max speeds from all Jacksonville's providers, 235 Mbps.
If you live in the heart of Jacksonville, you’ll likely have options from cable, DSL, and fiber-optic internet providers. For those in rural areas or just outside Jacksonville, however, satellite or fixed wireless internet may be the best internet option.
Satellite internet from HughesNet and Viasat offers 100% availability in Jacksonville and surrounding areas. HughesNet starting prices are significantly higher than average in Jacksonville at $64.99/mo. for speeds up to 25 Mbps. Viasat starting prices are significantly higher than average in Jacksonville at $69.99/mo. for speeds up to 150 Mbps. Satellite internet is a less appealing option for many Jacksonville residents, however, as service typically comes with high latency and low data allowances.
AT&T is the fastest internet provider in Jacksonville with download speeds up to 5,000 Mbps. These speeds are available to 6.614% of households in Jacksonville. The next fastest internet provider in Jacksonville is AT&T, offering download speeds up to 5,000 Mbps to 1.639% of the area.
Xfinity offers the cheapest internet in Jacksonville with plans starting at $29.99/mo. This is significantly less than the average starting price for internet in Jacksonville, $52.56.
Ritter Communications is the largest fiber-optic internet service provider in Jacksonville, covering 2.765% of the city. AT&T also offers fiber internet in Jacksonville and is available to 1.639% of households.
Resetting your router and optimizing your router settings can give you an instant speed boost. Consider Wi-Fi extenders if your signal is weaker in certain areas of your home. Also, be sure to check your Wi-Fi network to see if there are any unknown devices or users connected that could be slowing your network.
Each video streaming service has varying recommended speeds, but speeds up to 10 Mbps will often handle streaming on one device. For HD and 4K streaming, consider faster speeds of at least 25 Mbps to reduce buffering and maintain optimal picture quality.
Fiber internet providers are likely to offer the fastest, most consistent speeds for the money. Cable internet providers can also deliver fast speeds, up to 100 Mbps and higher, but are more vulnerable to slowed speeds during peak usage times. If you’re shopping for cheap internet, a DSL provider may be the best option for your household.
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