Allconnect FAQ page
Get answers about Allconnect and how it can help you shop for home services.
What is Allconnect?
Allconnect® is a free online resource that helps you find, compare and order home services. You can shop plans for internet, TV, home phone, energy, home security and more from trusted national providers, all in one place.
Allconnect is also a place to learn more about home services and providers. Visit the Allconnect Resource Center for the latest news and offers from popular providers, plus tips and tricks for making the most of your home services.
For more on what Allconnect is, as well as brief info about who we are and how we’re here to help, visit the Allconnect About Us page.
Why use Allconnect when shopping for home services?
Why use Allconnect?
Allconnect helps consumers make cost-effective decisions by comparing the plans and providers available across a wide variety of home services. Our goal is to educate you about your options so you can choose a plan that meets your needs and budget.
Where does Allconnect get info about providers and plans?
Allconnect uses innovative technology to search for available providers, plans and special offers in your area. This ensures users get current, accurate information so they can make an informed decision when shopping for home services.
How is Allconnect free to use?
Allconnect has agreements with the nation's largest and most respected home service and utility providers. These companies pay Allconnect to sell their services. Under this model, our customers pay nothing for the services provided by Allconnect.
How does Allconnect make shopping easier?
Allconnect features a variety of home services. You can use Allconnect to switch energy providers in deregulated states as well as shop for internet, TV, home phone and home security services.
Allconnect is continually updating plans and pricing. The prices and plans you see are the same as what the service providers are currently offering. You are not charged any additional fees for signing up for home services through Allconnect.
If you don't see any providers available for your address but know of service providers in your area, give us a call. We work with many of the leading providers across the nation and can help you find the top providers in your area.
Yes. At Allconnect, our goal is to get you the best deal on the services you need, even if that means combining services from more than one provider. If internet from one provider and TV from another is the best way to get what you need, we’ll let you know.
Our TV and internet experts at Allconnect are trained to help you compare providers, plans and pricing in your area. We'll help you find the deal that's right for you and available to your home.
The easiest, fastest way to get more information about a specific plan is to call and speak with one of our experts. We’ll go over the details of the plan, including availability, equipment fees and special offers, and guide you through the order process when you’re ready to order.
What happens after I order through Allconnect?
How do I know my order has been processed?
You will receive an order confirmation email with your order details. At this time, your order is complete and you can get ready for your installation date, if necessary.
What if I need help with an existing order?
If you need help with an existing order prior to your installation date, contact Allconnect Customer Service. After your installation date, contact your new service provider.
Will I be getting bills from Allconnect?
No, monthly bills will come straight from your service provider. Allconnect will process your initial payment to begin services, but all future payments should be made to your new service provider.
Ready to get started?
Make Allconnect your resource for finding home service providers, comparing available plans and ordering new services, all in one place. Call today to see how Allconnect can get you connected.