Allconnect FAQ page

Get answers about Allconnect® and how we can help you find home services.

Why use Allconnect to find home services?

Why use Allconnect?

Allconnect helps consumers make cost-effective decisions by comparing plans and providers available across a variety of home services. Our goal is to make it simple for you to compare your options with one easy-to-use site so you can choose a plan that meets your needs and budget.

How is Allconnect free to use?

Allconnect has agreements with the nation’s largest and most respected home service and utility providers. These companies pay Allconnect to sell their services. Under this model, our customers pay nothing for the services provided by Allconnect.

What happens after I order through Allconnect?

How do I know my order has been processed?

You will receive an order confirmation email with your order details. At this time, your order is complete and you can get ready for your installation date, if necessary.

Where do I find my order confirmation?

After you order your new home services, you’ll get an email from Allconnect with an order confirmation. Your order number and confirmation details will be in this email.

How do I check my order status?

Once you have ordered your new home services, the best way to check your order status is by contacting your new provider. Many major home service providers allow you to check your order status online.

What if I need help with an existing order?

If you need help with an existing order prior to your installation date, contact Allconnect Customer Service. After your installation date, contact your new service provider, who will manage billing, service troubleshooting and more.

Will I be getting bills from Allconnect?

No. Monthly bills will come straight from your service provider. Allconnect will process your initial payment to begin services, but all future payments should be made to your new service provider.

Can I cancel my Allconnect order?

Yes. You can cancel your order, but depending on the type of order, you may need to contact your new provider directly. Each home service brand we partner with handles orders and billing differently, so we may or may not be able to cancel your order for you. Please contact us with additional questions.

How does Allconnect make shopping easier?

What services can I order from Allconnect?

You can use Allconnect to switch energy providers in deregulated states. You can also compare and order internet, TV, home phone and home security services.

How do I know if I’m getting the best deal?

Allconnect is continually updating plans and pricing. The prices and plans you see are the same as what the service providers are currently offering. You are not charged any additional fees for signing up for home services through Allconnect.

What if I don’t see any providers in my area?

If you don’t see any providers available for your address but know of service providers in your area, give us a call. We work with many of the leading providers across the nation and can help you find the top providers in your area.

Can I get services from multiple providers with Allconnect?

Yes. At Allconnect, our goal is to get you the best deal on the services you need, even if that means combining services from more than one provider. If internet from one provider and TV from another is the best way to get what you need, we’ll let you know.

When I call in, who am I speaking with?

Our TV and internet experts at Allconnect are trained to help you compare providers, plans and pricing in your area. We’ll help you find the deal that’s right for you.

Where can I get more info about a plan I find on Allconnect?

The easiest, fastest way to get more information about a specific plan is to call and speak with one of our experts. We’ll go over the details of the plan, including availability, equipment fees and special offers, and guide you through the order process when you’re ready to order.

What if I don’t know the address I’m moving to?

No problem. With Allconnect, you can search for plans by ZIP code. So if you know the general area you’re moving to, but not the exact address, you can still get a head start on finding and comparing services with Allconnect.

What providers does Allconnect partner with?

To bring you the best deals on internet, TV, home phone, home security and more, Allconnect partners with popular providers across the nation.

Ready to get started?

Make us your resource for finding home service providers, comparing available plans and ordering new services, all in one place. Call today to see how we can get you connected.

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or call us today: (844) 451-2720

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