Ziply Fiber customer reviews

Overall Customer Satisfaction Rating:

4.1/5

27 customer reviews
Ziply Fiber

Category Rating breakdown

  • Price

    3.7/5

  • Speed

    3.9/5

  • Reliability

    3.9/5

  • Customer Service

    3.8/5

What do Ziply Fiber customers think?

Ziply Fiber is a fiber internet provider with speeds from 100 Mbps all the way up to 10 Gbps. Ziply also has some of the most affordable fiber options, with its 100 Mbps plan starting at just $10/mo. and its gig plan starting at $50/mo.

Ziply Fiber Rating characteristics explained

Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the pan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.

Read more on Ziply Fiber from Allconnect customers

ziply

5/5

Brian
Richland, WA
7/8/24

We were told upon move-in that Ziply Fiber offered a plan that was available and already wired to the building. I made an appointment – that appointment worked out great. The technician was great, got it done quickly and efficiently and left with it working 100%, and FAST. Since then (about three months), we’ve been up 100% with 1Gb up/1Gb down at a reasonable…

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Price
Speed
Reliability
ziply

4/5

Mr. Murray
Everett, WA
5/19/24

Comcast is a monopoly and would not discuss cost that were above $250 a month until I contacted Ziply Fiber and switched at my home and my office. I am saving over $189 dollars a month between the two accounts.

Price
Speed
Reliability
Customer Service
ziply

5/5

Deena
Bothell, WA
3/1/24

I am so happy we finally got Ziply Fiber internet in our building. I am paying about half what I was with Comcast / Xfinity and the speeds are SO much more consistent!

Price
Speed
Reliability
Customer Service
ziply

2/5

Anonymous
6/15/23

Internet Signal becomes erratic during rainfall. I called Zipply twice to inform them of one of their lines that was down and drooping into the street at the end of my driveway. Zipply is still a No-Show.

Price
Speed
Reliability
Customer Service
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