T-Mobile
customer reviews
Overall Customer Satisfaction Rating:
3.9/5
Category Rating breakdown
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Price
3.8/5
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Speed
3.7/5
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Reliability
3.8/5
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Customer Service
3.8/5
What do T-Mobile customers think?
T-Mobile 5G Home Internet is a 5G internet provider that has become popular in recent years due to its widespread availability. Customers are pleased with T-Mobile’s pricing and reliability. Although it won’t give you speeds as fast as fiber or cable, T-Mobile has simple pricing with no rate hikes, contracts or data caps. You can also take advantage of some bundling discounts if you purchase a T-Mobile phone plan along with your internet.
Featured Reviews
T-Mobile works as good as my previous big name cable internet at a lower and hopefully more reliable
5/5
I love T-Mobile, they are great and their customer service agents are very helpful.
5/5
The service is a hit and miss with quality and at times not much better than the old dial up service that was free from NetZero.
3/5
T-Mobile rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the pan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on T-Mobile from Allconnect customers
2/5
Too expensive, no customer service, connection goes in and out.
5/5
T-mobile saved me a lot of money and I can take my wifi with me to use at other locations too! Talk about versatility! Kudos!
3/5
Really looking for another service, because advertising one price, but have me paying a higher price.
3/5
Not bad but is slow alot
4/5
Previous residence had T-Mobile wireless internet so I tried it when I moved here and have had similar speeds and thus am happy with it.
2/5
I’m bot sure I qualify to do This survey because internet is included in our rent but, the service here is constantly being interrupted, freezes and does it’s own thing regarding the remone. We can not get wifi on our cell phones anyways, I hope this is helpful, thank you and have a nice day.
1/5
Quick, easy and reliable so far. Paired nicely with our cell phone plan.
2/5
This internet is constantly going out and we have moved it in different areas of the house. I don’t advise anyone to rely on internet with Tmobile. My husband needs it for his work also that he does at home and then it states connection lost. I’ve had many of calls to Tmobile, and they try to help, but it doesn’t…
This internet is constantly going out and we have moved it in different areas of the house. I don’t advise anyone to rely on internet with Tmobile. My husband needs it for his work also that he does at home and then it states connection lost. I’ve had many of calls to Tmobile, and they try to help, but it doesn’t always work. I’m looking for a better internet provider.
5/5
Most providers are not available in my area, T-Mobile was a very affordable alternative. Half the price of all other providers with no contract.
1/5
my last ips was so slow it was slower then a snale
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