T-Mobile
customer reviews
T-Mobile customer reviews
Overall Customer Satisfaction Rating:
3.9/5
Category Rating breakdown
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Price
3.8/5
-
Speed
3.7/5
-
Reliability
3.8/5
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Customer Service
3.8/5
What do T-Mobile customers think?
T-Mobile 5G Home Internet is a 5G internet provider that has become popular in recent years due to its widespread availability. Customers are pleased with T-Mobile’s pricing and reliability. Although it won’t give you speeds as fast as fiber or cable, T-Mobile has simple pricing with no rate hikes, contracts or data caps. You can also take advantage of some bundling discounts if you purchase a T-Mobile phone plan along with your internet.
Featured Reviews
T-Mobile works as good as my previous big name cable internet at a lower and hopefully more reliable
5/5
I love T-Mobile, they are great and their customer service agents are very helpful.
5/5
The service is a hit and miss with quality and at times not much better than the old dial up service that was free from NetZero.
3/5
T-Mobile rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the pan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on T-Mobile from Allconnect customers
5/5
Having more game steaming
5/5
Experience so far has been amazing. There is an occasional hiccup throughout high traffic usage nearby m, but this is seldom a month.
2/5
Very unreliable and slow internet connection through T-Mobile’s home internet device. Hoping a newer, faster provider moves into the area soon.
1/5
The product and services are very unreliable poor.
1/5
Other isp should be trying to complete here, T-Mobile 5 g is killing it
3/5
It works
3/5
When I switched to T Mobile the service was very good. The tower was closer to our house so there was no buffering. We since moved and after repeated calls to the provider it has gotten no better. They said the Tower is 0.9 miles away and after 17:00 hrs (5:00 PM) the buffering is so bad we watch…
When I switched to T Mobile the service was very good. The tower was closer to our house so there was no buffering. We since moved and after repeated calls to the provider it has gotten no better. They said the Tower is 0.9 miles away and after 17:00 hrs (5:00 PM) the buffering is so bad we watch Blue Rays and DVD’s, that’s not what I pay for. If you get T Mobile make sure there’s a silver pole close to your house or apartment or your service will suck.
5/5
On time arrival of installation technician and solid, neat installation in a challenging historic building.
2/5
Honestly it’s perfect for someone living by themselves and that don’t use it heavily, it’s basically a phone Hotspot
4/5
Great speed when the connection is good.
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