Starlink customer reviews

Overall Customer Satisfaction Rating:

4.4/5

90 customer reviews
Starlink

Category Rating breakdown

  • Price

    3.8/5

  • Speed

    4.3/5

  • Reliability

    4.3/5

  • Customer Service

    3.2/5

What do Starlink customers think?

Starlink is a satellite internet provider with high overall customer satisfaction ratings. Starlink customers praised the satellite provider’s speed and reliability the most, and claim it is a great option for those living in rural areas. Starlink has household satellite plans with speeds from 25 – 500 Mbps starting at $120/mo.

Gloria
1/21/24

This internet was way better than the rural internet provider Hughesnet.

5/5

Sandy
1/30/23

If you live out in the middle of no where, Starlink is the only way to go. We have found no difference between when we had the fastest package (which we never even came close to getting the speeds we were paying for) with Xfinity. We have multiple televisions and multiple devices, including an internet gamer going all at one time and there is no disruption or lag.

5/5

M.J. Miami
1/30/24

I love Starlink! I get speeds of 234 Mbps!! Fastest around!!

5/5

Starlink rating characteristics explained

Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the plan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.

Read more on Starlink from Allconnect customers

starlink

5/5

Anonymous
1/1/38

love it vary good and I can go anywhere I want with it

Price
Speed
Reliability
Customer Service
starlink

2/5

Anonymous
1/1/27

There isn’t any person to speak with for support

Price
Speed
Reliability
Customer Service
starlink

5/5

Karen
Camp Verde
1/1/24

After dealing with the slow speeds of other internet providers, we selected to go with Starlink. One of the best decisions we made after we moved to a different location.

Price
Speed
Reliability
Customer Service
starlink

5/5

M. J.
Tucson, AZ
1/1/21

I love Starlink! I get speeds of 234 Mbps!! Fastest around!!

Price
Speed
Reliability
Customer Service
starlink

5/5

Sandy
California
1/1/21

If you live out in the middle of no where, Starlink is the only way to go. We have found no difference between when we had the fastest package (which we never even came close to getting the speeds we were paying for) with Xfinity. We have multiple televisions and multiple devices, including an internet gamer going all at one time and…

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Price
Speed
Reliability
Customer Service
starlink

5/5

Alew
Arvada, CO
1/1/20

Our only option for fiber run internet is TDS which has been a nightmare. We are in a new build and TDS needs to run the fiber and they haven’t, even with 10+ homes relying on it. So, we were forced to look at other options and chose to install a dish for Starlink. The internet service has been great and we haven’t needed…

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Price
Speed
Reliability
Customer Service
starlink

5/5

Gloria
Cottondale
1/1/12

This internet was way better than the ruralare internet provider Hughes.

Price
Speed
Reliability
Customer Service
starlink

5/5

Anonymous
1/1/98

Great internet

Price
Speed
Reliability
Customer Service
starlink

5/5

Durb
Sylva, NC
9/3/24

StarLink is the only provider that has worked for us.

Price
Speed
Reliability
Customer Service
starlink

4/5

Adam
Vermontville
8/12/24

Good customer service. Provide streaming and most gaming quality bandwidth. Storms however causes issues since it’s satellite.

Price
Speed
Reliability
Customer Service
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